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Customer Service Assistant

Location:
Cortland, NY, 13045
Posted:
October 26, 2010

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Resume:

Shantel Anderson___________________

*** *. **** **. ********, NY 13045 - abikgs@r.postjobfree.com - Tel: 607-***-****

Personal Statement___________________________

I am a motivated, dedicated hard working individual, who has an ambition to succeed in any

given environment. Although I have extensive experience in the hands on part of the medical

field, I am always willing and eager to learn something new. I am a great team player, but I also

work very well on my own. I am seeking a position where I can develop and excel while giving

my best to my employer

Work Experience____________________________

Certified Nurse’s Assistant (November2007 – Aug. 2009)

Groton Central Nursing Facility, 120 Sykes St. Groton, NY 13073

• Assist patients with daily living and fundamental tasks

• Vital signs

• Monitoring patients and reporting changes

• Monitoring food and liquid input/output

• Collect specimens

• Perform clerical duties such as processing documents and scheduling appointments

Certified Nurse’s Assistant (Aug 2009 – Sep 2010)

Northwood’s Rehabilitation Center, 28 Kellogg Rd. Cortland, NY 13045

• Worked on the rehabilitation floor

• Helped the patients meet their full potential to be able to return home

• Take patients to and from physical therapy

• Helped them with ROM (range of motion) many times a shift

• Went with Patients out on appointments

• Helped them maintain confidence to become well

Education__________________________________

A.A.S. Degree in Nursing

South University Online, Savannah Georgia (September 2009- present)

GPA: 3.8

A.A.S Degree in Nursing still in progress

Skills_____________________________________

I have great customer service, and excellent communication skills. I am Reliable flexible and

hard working. I am familiar with Windows XP, PowerPoint, Microsoft Office, Excel, Outlook,

and some Medent knowledge.

Achievements_______________________________

•Was awarded employee of the month many times throughout 2008, and 2009

• Was mentor on my floor for evening shift. I would train all the new CNAs to the floor and the

job requirements that were expected of us

• Was responsible for communication between the floor and the Director of Nursing



Contact this candidate