Customer Service Manager

M A M O O N A S H A R I F F

**** ****** ***** ****** *** JOSE, CA 95120

408-***-**** / ********@*****.***

SUMMARY___________________________________________________________________

Strong candidates for any customer service position, with 13+ years of experience in the healthcare,

pharmaceutical, and fine jewelry retail industries.

Extensive experiences providing excellent service to customers, in person and via phone transactions.

City of San Jose Public library: 08-200*-**-****

Library Page: Customer service, Merchandising, Shelving, Computer handling, Assisting telephone,

Cash register.

Field Merchandiser

04-2004 – 02-2006

LMS Representative

Making schedule store visits

Inventory

Making regular phone contact with the department manager

Completing, all portions of paper work.

Build relationship with manager and store personnel

Organize back stock

Macy’s

04-2004 - 02-2005

Customer service

Sales associate

Cash register and telephone

Walgreen Pharmacy 03/1998-10/2002

Position: Certified Pharmacy Technician

Location: Santa Clara

Responsibilities/Accomplishments:

Customer Services, Telephone,

Computer, Prescription, file record

Mixing and Counting Medicine

Cash register.

Inventory, Increased sale

Employer: IBM

Starting Date: 9/1996

Ending Date: 5/1997

Position: Mfg. Operator

Location: Santa Clara, San Jose

Responsibilities/Accomplishments:

Assembly electronic

Increased productivity

Delicate detailed work

Education:

School Name: University of Karachi, Pakistan

Graduation Date: June 1976

Major: B. Pharmacy degree

School Name: San Jose City and Evergreen College

Graduation Date: December 1992

Major: Computer, English, Math and Child development

School Name: Mission college

Graduation Date: June 2003

Major: Retail floral shop procedure and floral designing

School Name: San Jose City College

English essay writing.

Other things you should know about me:

I am motivated, Punctual and flexible.

Contact this candidate