Career Summary

Extensive understanding of the National Pollutant Discharge Elimination

System (NPDES) program and water quality issues. Able to assimilate

technical, practical, and managerial information quickly and apply the

information in a manner best benefiting clients. Currently taking

environmental management courses to strengthen knowledge on environmental

policies, current environmental issues, and the advances in technologies

and management practices.

Professional Experience

Environmental Analyst II - Task Lead, Science Applications International

Corp. (SAIC)

January 2006 - November 2010

Since 2006, provided full-time support to the State of Florida's NPDES

Stormwater Regulatory Program under contract to the Florida Department of

Environmental Protection. Served as Task Lead for Notice Processing and

Hotline Operation. SAIC processed Notices of Intent (permit applications)

and Notices of Termination from applicants seeking coverage or termination

under the NPDES Stormwater Construction Generic Permit, Multi-Sector

Generic Permit, and No Exposure Certifications.

o Coordinate operation of the Florida NPDES Stormwater Notices Center,

which includes the following responsibilities: ensuring the support

staff (up to 6) maintains a high quality call center; providing

technical assistance and NPDES program information to the public;

ensuring NPDES program compliance of notice processing; and ensuring

maintenance of databases according to contractual obligations with a

high degree of data quality.

o Manage staffing schedules to ensure the Notices Center Hotline is

consistently staffed from 8:00 am to 5:00 pm daily to assist up to 400

Hotline callers per month.

o Manage the filing system for thousands of Program files, including

file creation, maintenance, tracking, file termination and archiving.

o Commended by the client for quickly resolving production and quality

problems upon taking over the position as task lead.

o Ensure quality of service to the client after staffing reductions were

made by successfully reorganizing staff and duties.

o Develop and implement notice processing procedures according to

contractual obligations to efficiently process up to 800 notices per

month.

o Write and maintain Standard Operating Procedures related to Notice

Processing and Hotline Operation activities as needed; developed and

adjusted quality controls to ensure contractual compliance and

efficiency.

o Perform FIESTA Clearinghouse Reviews, a State system of conducting

shared data reviews, for the NPDES Stormwater Program.

o Train Notices Center support staff on understanding NPDES and

associated permits, operation of client's web applications (including

the online permitting application, iNOI), permit processing, and

hotline procedures.

o Coordinate and provide support to the client's online Notices

Processing System (iNOI) assisting hotline callers with technical

problems.

o Ensure that client and public requests for State records, permit

status, and general program information were met in a timely and

efficient manner according to Florida Public Request Guidelines.

o Provide regular status updates to SAIC management and the client

concerning the progress of the Notices Center.

o Generate invoice backup reports and documentation related to the

Notice Processing and Hotline Operation task.

o Assist project manager with administration duties related to operating

the SAIC Tallahassee office and contract implementation, providing

backup support when the project manager is unavailable.

o Assist in processing industrial facility Discharge Monitoring Reports

and generating appropriate responses to permittees.

o Assist in preparing deliverables and maintaining client databases

under the Municipal Separate Storm Sewer System (MS4) Permitting,

Compliance and Enforcement Activities task.

Data Processor/Administrative Assistant, Sheridan Spectrum, Inc.,

Contracted by SAIC

October 2005 - January 2006

o Reviewed and processed Florida Department of Environmental Protection

NPDES Stormwater Notices of Intent (NOI) for Generic Permits.

o Maintained databases for permits and hotline calls while generating

correspondence to applicants pertaining to permits' status.

o Performed quality assurance reviews on NOIs processed and letters

generated.

Temporary Staffing Personnel, Cardinal Services, Inc.

April 2005 - September 2005

o Fulfilled temporary staffing obligations in a proficient, courteous,

competent manner for Cardinal's clients.

o Performed clerical, secretarial, and receptionist duties such as data

entry, receiving and routing incoming calls, document preparation and

editing, (Microsoft Word, Excel, Access, Outlook, PowerPoint, and

Business Works), invoicing, mail sorting, and creating/maintaining

databases.

Environmental Analyst, Severn Trent Laboratories

August 2001 - November 2004

o Analyzed water and soil matrices by Volatile Gas Chromatography and

Ion Chromatography methods generating scientifically sound and legally

defensible data using Tekmar, Variance, Dionex auto sampling and

chromatography instruments and other equipment.

o Processed, reviewed, and reported data in Chemstation database.

o Supervised and trained five analysts and technicians in accurate data

entry into multiple legal logs, production of chemical working

standards and analytical instrument operation/maintenance.

o Generated final data reports for clients.

o Analyzed data samples, which included maintaining accurate and

verifiable logs of procedures performed; performed scheduled and non-

scheduled maintenance on instruments; prepared working standards from

concentrated chemical standards.

o Supervised sample disposal and maintenance of sample log-in records.

Volatile Laboratory Technician, Severn Trent Laboratories

July 2000 - August 2001

o Generated scientifically sound and legally defensible data for water

and soil matrices assisting volatile gas chromatography and volatile

mass spectrometry chemists/analysts.

o Operated a Dionex Ion Chromatography Instrument for cation detection

on water samples while training as a Volatiles GC analyst.

o Logged in samples, performed sample disposal and pre-analysis

screening of samples using Gas Chromatography; performed pre-analysis

procedures for all methods performed in volatiles department,

including maintaining accurate and verifiable logbooks.

o Performed TCLP/SLP extraction procedures on waste samples.

OPS Data Entry/Clerical, Florida Department of Transportation, Statistics

Telemetry Division

May 1997 - January 1999

o Maintained daily telemetric maintenance logs and performed daily

troubleshooting of each statewide telemetric site via various

communication programs.

o Maintained contact with and assisted field technicians via phone and

assisted in organizing weekly itineraries for field technicians.

o Performed clerical duties creating forms, documents, and updating

databases for office and field use.

Education

December 1995 Associates Degree in General Science, Tallahassee

Community College, Tallahassee, FL

January 1996 - May 2000 Florida State University, Tallahassee, Florida

Studied environmental engineering and environmental geology before

circumstances dictated withdrawing during last year.

Expected graduation in May 2012 Bachelor of Science in Environmental

Management, University of Maryland University College, Adelphi, MD (in

progress)

Professional Licenses and Certifications

Qualified Stormwater Management Inspector #15599, obtained 4/12/2007

Computer Proficiency

Microsoft Office 2007 (Word, Access, Excel, Publisher, PowerPoint,

Outlook), Microsoft Windows XP, Professional, NT, Oracle Applications

(FIESTA), FoxPro, Target and ChemStation, LIMS, Drafting/AutoCAD

applications

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