Manager Administrative Assistant
Resume:
Shelly A. Clemens
**** * **** ******, ***** Falls, SD 57106
580-***-**** Cell
*******@*******.***
To Whom It May Concern:
I have over 15 years of office experience to offer and thrive in a
fast-paced environment. I have proven multi-tasking capabilities with a
strong ability to plan, prioritize and manage complex projects under
aggressive timelines. I have strong communication skills, work well with
others and have a "team player" attitude and spirit.
If you are looking for someone that can add professional skills and ability
to your staff I believe I am that person. I am very interested in your
company and speaking with you about the position. Please feel free to
contact me anytime to discuss my qualifications. Enclosed is my resume.
Thank you very much for your time and consideration.
Sincerely,
Shelly A. Clemens
Shelly A. Clemens
6809 W 61st Street, Sioux Falls, SD 57106
580-***-**** Cell
*******@*******.***
Summary of Proficient in Microsoft Word, Excel, Publisher,
qualifications Outlook, PowerPoint, and MAS90.
Excellent written and oral communication skills.
Excellent organizational skills.
Work well independently and with a group.
Self directed, dependable, flexible, friendly and
outgoing.
Employment Account Services Apr 10 - Sept 10
Representative
Landmark Bank
Madill, OK
Developed and maintained a working knowledge of the
Bank's core systems, deposit banking regulations, and
bank deposit products and services.
Developed and maintained a thorough understanding of
Deposit documentation including CIP requirements.
Daily operations of the Deposit documentation and
maintenance processes to include: review of new
account documentation, maintenance changes and
exception items incoming for review and reporting.
Provided support for bankers in the new account
process including, checking, savings, IRA, HAS, and
time deposit accounts.
Completed file maintenance on closed checking, savings
and time deposit accounts.
Reviewed reporting for dormant accounts and proper
setup on the system.
Completed corrections and monitoring of SSN/W-8
exceptions.
Reviewed reports and provided support for handling
deposit interest adjustments.
Reviewed and completed address changes for all
customers.
Processed daily incoming documents for indexing and
filing within the document imaging system.
Completed monthly review and maintenance changes on
savings accounts for minors that have reached the age
of 18.
Completed correction of daily unposted time deposit
account transactions.
Reviewed and completed corrections for low balance
time deposit account transactions.
Effectively communicated with other departments to
facilitate a centralized servicing environment.
Assisted in backup responsibilities of various Account
Service positions.
Administrative Assistant October 08 - March 10
National Institute for
Athletic Health & Performance
Sanford USD Medical Center
Sioux Falls, South Dakota
Responsible for all aspects of managing the day-to-day
operation of the Institute administratively.
Responsible for assisting the Director with the
department budget, planning, and forecast.
Responsible for developing the necessary procedures
and operational systems that were utilized by the
Institute.
Manage the various research and clinical services
budgets and payments.
Manage the Director's calendar.
Assist the Director with all grant applications.
Responsible for ordering equipment and supplies,
maintaining and organizing necessary stock of office
supplies and requesting maintenance or repair of
office equipment and facilities as necessary.
Maintain charge files, table files, and master files.
Arrange appointments and meetings.
Attend meetings and take minutes, and distribute
meeting minutes as directed by the Director of the
Institute.
Make travel arrangements for all Institute employees.
Schedule appointments for clients and research
subjects.
Greet and direct clients, subjects and visitors to
appropriate Institute personnel.
Balance outside vendor invoices for correctness.
Answer all incoming calls to the Institute.
Administrative Assistant January 08-June 08
Doyon Utilities, LLC
Fairbanks, Alaska
Performed a wide variety of executive secretarial and
administrative duties as required by daily operations
in the corporate office.
Represented Doyon Utilities to the public, businesses,
and other agencies at the request of executive
management.
Coordinated office activities and schedules; developed
and recommended office procedures and systems; ensured
smooth office operations.
Reviewed and summarized miscellaneous reports and
documents; prepared background documents as necessary.
Researched and analyzed routine administrative
projects for executive management.
Received and distributed incoming mail; reviewed and
evaluated mail to identify those items requiring
priority attention of executive management.
Provided follow up to assignments given to management
staff by executive management; provided status reports
to executive management.
Received and screened communications to executive
management, including telephone calls and e-mail
messages, and provided assistance using independent
judgment to determine those requiring priority
attention; prioritized, channeled, and facilitated
communication from the outside plant locations through
Doyon Utilities corporate headquarters.
Independently responded to letters and general
correspondence of a routine nature.
Made travel arrangements for corporate employees;
maintained appointment schedules and calendars for
executive staff; arrange meetings and conferences.
Attended board meetings and other meetings and take
minutes, as directed by executive management.
Performed other activities as assigned by executive
management.
Assigned duties, train and monitor performance of
other corporate office staff.
Purchasing/Administrative January
Assistant 03-January 08
Utility Services of Alaska
Fairbanks, Alaska
Acted as manager when the department manager is out of
the office.
Provided back up and filled in for the executive
assistant as required.
Provided administrative support and communicated
effectively with the President/CEO, Vice President,
directors and managers.
Organized and maintained active, retired and archived
filing systems.
Prepared documents from handwritten notes, dictated
materials, and as directed orally.
Assisted in the coordination of special events.
Desktop publishing in the preparation of billing
inserts and special publications.
Processed correspondence for final distribution after
appropriate administrative review.
Processed and logged incoming and outgoing mail.
Provided backup assistance and coverage for the
receptionist as required.
Organized, generated and maintained purchasing
reports, to include month end processing and back up,
and files.
Communicated and solicited quotes from vendors via
written and telephone processes. Maintained adequate
office supply levels through coordination with other
sections and employees.
Funeral Director
May 00-November 02
Primrose Funeral Service
Norman, Oklahoma
Assisted families with funeral arrangements.
Prepared required documents such as death
certificates, VA forms, insurance, social security,
obituaries, etc.
Maintained and ordered memorial products and office
supplies as necessary.
Maintained a fleet of seven vehicles.
Conducted annual inventory.
Supervised ten part-time employees.
On call every other weekend.
Funeral Director/Embalmer December 97-May 00
Lawton Ritter Gray Funeral
Home
Lawton, Oklahoma
Assisted families with funeral arrangements.
Embalmed and made removals.
Prepared required documents such as death
certificates, VA forms, insurance, social security,
obituaries, etc.
Maintained and ordered memorial products and office
supplies as necessary.
Operated crematory.
On call every other night and every other weekend.
Apprentice August 96-December 97
Lawton Ritter Gray Funeral
Home
Lawton, Oklahoma
Answered telephones and greeted families.
Assisted funeral directors with funeral arrangements,
funeral services and visitations.
Assisted embalmers with embalming.
On call every weekend.
Office Manager April 94-August
96
Lawton Ritter Gray Funeral Home
Lawton, Oklahoma
General office duties which included filing, typing,
answering telephones and distributing mail.
Prepared required documents such as death
certificates, VA forms, insurance, social security,
obituaries, etc.
Banking signature authority on behalf of funeral home.
Assisted with accounts payable.
Assisted funeral directors with funeral services.
University of Oklahoma Pursuing
Education Bachelors Degree
Norman, Oklahoma
March10-present
Dallas Institute of Funeral Service
Associates Degree
Dallas, Texas August
96- December 97
Cameron University
General Studies
Lawton, Oklahoma August
95- August 96
Cameron University
General Studies
Lawton, Oklahoma January 92-
December 93
Southeastern Oklahoma State University General
Studies
Durant, Oklahoma August
91-December 91
REFERENCES Barbara Hansen
Executive Assistant/Office Manager
Sanford USD Medical Center
1305 W 18th Street
Sioux Falls, SD 57104
Dave Dean
Director of Administration
Doyon Utilities
714 Fourth Street, Suite 201
Fairbanks, Alaska 99701
Dan Gavora
President/CEO
Doyon Utilities
714 Fourth Street, Suite 201
Fairbanks, Alaska 99701
Kris W. Gray
Funeral Director/Owner
Lawton Ritter Gray Funeral Home
632 C Avenue
Lawton, Oklahoma 73501
Contact this candidate