Sales Manager

Timothy John Smith

*** *. ********* ****

Santa Claus, IN 47579

812-***-**** / Cell 812-***-****

*******@****.***

Professional Profile

A dynamic and goal oriented professional with a unique blend of healthcare

operations knowledge and workflow process analysis skills. Utilized

strengths to identify business goals and align software solutions to

maximize operational efficiencies. Excels at building strategic business

relationships and demonstrated ability to manage and communicate

expectations with client and team members to meet organizational

objectives. Proven ability to manage multiple projects within a fast paced

and deadline oriented environments. Unique capacity to offer strategic

thought leadership that supports continuous quality improvement.

Areas of Expertise

Executive presentations Workforce process analysis

Implementation expert

Consultative support Quality focused Client needs assessment

Process optimization Clinical systems experience Adult educator

Highlights of Employment

Kronos, Inc. Chelmsford, MA

8/2005 to

present

HEALTHCARE SOLUTION CONSULTANT

. Responsible for discovery and analysis of scheduling processes.

. Configured and setup scheduling modules for all hospital areas.

. Optimize current customer configurations to utilize full product

potential.

. Performed Business assessments of process flow and determined best

practice solutions to meet organizational goals.

. Demonstrated product features and explained ROI impact of controlling

labor management to clients. This resulted in department wide user

acceptance and approval for projects.

. Assisted with client needs assessment on discovery calls and made

recommendations during the RFP process to help close pending sales

opportunities.

Per-se Technologies, Alpharetta, GA

8/1998 to 8/2005

ENTERPRISE ACCOUNT EXECUTIVE

. Tasked with building successful executive level relationships to

enhance potential for adding additional products or services.

. Conducted on-site assessments to determine educational needs and

training requirements. This resulted in additional add on sales for

services.

. Responsible for Midwest hospital client accounts. Provided customer

support and served as the primary point of contact for Per-se

Technologies.

. Attained highest client retention percentage among Account Executives

for five concurrent years.

Reid Hospital and Healthcare Services, Richmond IN

2/1990 to 8/1998

RESPIRATORY CARE MANAGER

. Responsible for all aspects of the management of respiratory care

delivered to patients at a 343 bed hospital.

. Responsible for the scheduling and staffing for 100 employees for 24

hour 7 days per week coverage; including all clinical labs and every

department requiring respiratory services. .

. Developed and implemented Regional Sleep Lab Center and Asthma

Education Program.

. Responsible for development of clinical care pathways for all

respiratory related diagnoses.

. Created and developed Rapid Response Team protocols and jointly worked

with nursing to purchase and implement Code Blue response carts.

. Implemented and assisted Information Systems with a scheduling

software solution for all departments.

Parkview Memorial Hospital, Fort Wayne, IN

8/1981 to 2/1990

CARDIOPULMONARY SPECIALIST

. Provided all aspects of respiratory care to patients in ICU, NICU and

critical patient areas.

. Responsible for ventilator management for all critically ill patients

and provided transport support for patients to and from local area

hospitals to our regional facility.

. Lead therapist overseeing the assignments of respiratory care team for

all areas requiring respiratory care personnel; including response to

all code blue calls to establish airway management techniques and

procurement of arterial blood gases.

Education and Professional Development

Indiana Wesleyan University, Richmond IN

Bachelor of Science and Business Administration

Indiana Vocational Technical College, Fort Wayne, IN

Associates in Applied Sciences, Respiratory Therapy

Professional Licenses

Registered Respiratory Therapist 27778

Certified Respiratory Therapy Technician

Certified Healthcare Director (Indiana University)

Indiana Respiratory Care Practitioner

Kentucky Respiratory Care Practitioner

Flight Instructor Commercial Pilot Airplane Single and Multi Engine and

Instrument

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