Manager Customer Service

Scott Guthrie

*** ******* ***, ****, **, *****

Home: 919-***-**** Mobile: 919-***-****? abik50@r.postjobfree.com

Versatile professional employing expertise in financial analysis and system

solutions to affect cost control, provide business modeling, manage

forecasts and budgets, and provide detailed and timely information to

management. A skilled communicator driven to decisively solve problems.

Core Competencies

Develop & manage forecasts & budgets P&L management

ROI & business case development

Financial and strategic planning Project costing and tracking

Capital budgeting and administration Management reporting and

presentations

Cost control and resource management Inventory management

Supply chain planning

Professional Experience

Committed employment to Ericsson/Sony Ericsson for 14 consecutive years

Sony Ericsson Mobile Communications (USA), Inc. Raleigh, North Carolina

Controller- Region North America 2009 - July 2010

Business planning and control role that supported the North America region

(U.S. and Canada), sales and marketing operation for mobile phones, mobile

computing, and accessories. Responsible for tracking performance to

forecast and budget for net sales of $346M/year and operating expenses

totaling $38M/year. Extensive work preparing and presenting quantitative

analysis to senior management.

. Region project lead for the implementation of Vendavo Pricing Suite

(Waterfall Project).

. Investigated, identified, and drove correction of $370k in erroneously

charged product cost from global organizations.

Controller - Business Unit PC Cards and 2003 - 2008

Mobile Computing

Responsible for business control of the Mobile Computing product business

unit which generated net sales of $101M/year and operating expenses

totaling $27M/year. Areas of responsibility included: supply chain and

demand planning operational interaction, inventory management (consigned,

FIFO, JIT), ensuring operating expense performance to budget of the

research and development, sales, marketing, and operations functions;

development of monthly forecasts; full P&L and balance sheet management;

process improvement and innovation; month-end closing activities;

supervision of staff and interaction with a global finance team.

. Project lead for divestiture of business segments including due

diligence, divestiture, working capital management, and SAP system

solutions during the transition.

. Drove a product cost review process for two modem devices resulting in

realized savings over $500k.

. Developed the SAP system solution and process for a consigned

inventory solution at customer site.

Finance Manager II - SEUS Financial Closing and 2001 - 2003

Reporting

Managed a team of employees responsible for prompt and accurate financial

closings, reporting, and planning for the U.S. legal entity. Coordinated

finance support for several corporate functions (ISIT, HR, etc.).

Coordinated bi-annual estimate and budget planning activities within a

cross-functional finance organization. Directly reported to the CFO with

expense responsibility for an annual budget of $3.5M USD.

. Lead the US team that drove the accomplishment of a one day financial

close project.

Ericsson, Inc. Raleigh, North Carolina

Finance Manager II - Financial Closing and 2001 - 2001

Reporting

Was responsible for the monthly closing and reporting of the US legal

entity. Interacted with the finance controllers to ensure compliance to

GAAP, corporate directives, and external audit requirements.

. Lead participant in preparing for joint venture between Ericsson Inc.

and Sony Corporation including establishing a banking solution and

transitioning internal functions to external vendors.

Finance Solution Manager 1999 - 2000

Managed the global Finance SAP system and process solution. Performed

analysis and developed business cases for new requirements, processes, and

SAP functions including integration into the existing solution. Initiated,

specified, tested, and approved over 20 development objects.

. Established the process and directed the SAP system solution enabling

a vendor managed consignment inventory solution for a key automotive

cellular modem customer.

. Lead the development of a self billing solution for automating vendor

accounts payable in SAP, which lead to reduced processing time and

errors.

Finance Solution Manager - International 1998 - 1999

Assignment in England

Process Architect-Sub Ledger (Accounts Payable, Accounts Receivable, Asset

Management, and Treasury)

Workcell lead position in a global implementation project for the SAP R3

ERP system and process improvement project. Oversaw work plans and status

reporting of cell performance; outlined process improvements and

development of the SAP solution; developed and delivered training globally.

Ericsson, Inc. Lynchburg, Virginia

Team Leader - Credit and Collections 1997 - 1998

Supervised a five person accounts receivable team.

Accounts Payable Technical Specialist 1995 - 1997

J. Crew Group, Inc. Lynchburg, Virginia

Customer Service Representative 1994 - 1995

Computer Skills

Knowledge expert with SAP R3 v 4.0B - 7.10 with particular focus in FI CO

SD MM modules, Business Warehouse, and ABAP Query; Vendavo Pricing Suite;

AARO Business Systems (similar to Hyperian Essbase); Windows OS; Microsoft

Office Package (Excel, Word, Power Point, Outlook, Publisher); Internet

Explorer; Visio; Lotus Notes; Think Cell

Education

Currently attending Wake Tech Community College obtaining additional core

Accounting hours (online) to be able to sit for the North Carolina CPA

exam.

B.S. in Business Management Virginia Polytechnic Institute and State

University (R.B. Pamplin School of Business) Blacksburg, VA (1994)

Scott Guthrie, 126 Ravenna Way, Cary, NC 27513 - Mobile: 919-***-****

abik50@r.postjobfree.com

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