LAWRENCE A. BROPHY
Omaha, Nebraska 68022 abik2b@r.postjobfree.com 402-***-****
EXECUTIVE SUMMARY
Industrious, hands-on Sales and Management Executive with the ability to
think strategically and creatively. Reporting to the Executive Team
developing business objectives and strategies, initiating and delivering
innovative partnerships and deals that achieve strategic objectives.
Demonstrated ability to conceive innovative strategies and partner cross-
functionally to achieve challenging revenue targets and account-based
objectives. Core strengths in:
Complex, long & short sales Sales Recruitment
cycles
Sustaining high customer Key account Management
satisfaction
Operations Performance Build and retain high
Improvement performance teams
New Business Development Value proposition Presentation
PROFESSIONAL EXPERIENCE
RSC EQUIPMENT RENTAL, Omaha, Nebraska 2008-2010
District Operations Manager
Directed sales and operations for National Company in a three-state area,
overseeing 50 employees. Created a safe work environment by establishing
high safety standards for audits, training and compliance with State,
Federal OSHA and D.O.T. regulations. Designed sales training to introduce
best practices. Drove performance goals for team and targeted key accounts
for strategic development. Partnered with region marketing department to
localize promotions, campaigns and other business strategies to increase
wallet share.
. Optimized pricing strategies by analyzing market conditions including
current and potential customers, as well as competitive environment.
. Enhanced profitability by setting revenue goals based upon plan and
forecast. Increased ROI by designing and implementing sales strategies
to achieve revenue goals.
. Reduced turnover by filling critical roles building succession plans,
focusing on key personnel.
. Planned, directed and coordinated all rental equipment operations within
a three-state area, for six locations.
. Minimized liability by driving and sustaining quality process
improvements that focused on safety, financials, operations and customer
service.
. Led team of 50 to optimize profitable market share growth and financial
performance including revenue and EBIT performance targets by ensuring
accurate financial reporting and budget preparation.
. Increased new market revenues YOY 35% by recruiting and developing key
personnel.
. Improved TTM NPS Customer Score for three quarters during 2009 from 52%
to 57%
. Conceived and directed sales strategies that increased market penetration
in three cities. Achieved top rankings as one of only three districts
reporting positive EBIT numbers throughout Region three consecutive
months during 3rd quarter of 2009.
. Increased earnings in used equipment sales all of 1st quarter of 2009,
beating plan by 22%. Redesigned action plan to focus on non-traditional
channels.
. Eliminated unnecessary procedures in work flow, resulting in Region
Fleet's first Service Excellence award out of 14 districts.
. Developed direct response continuity programs to sustain growth in new
customer accounts by targeting dormant accounts, increasing earnings up
to 33% in just six months.
. Created and drove sales contests and sales meetings to facilitate company
objectives resulting in three representatives finishing in the top 10
region-wide.
. Improved margins, customer satisfaction and employee morale by developing
sales training to improve negotiation skills of team.
LAWRENCE A. BROPHY Page Two
CONTRACT INTERIORS, Omaha, Nebraska 1995-2008
Manufacturer and distributed interior finish products for commercial
construction.
President (2006-2008)
Promoted to double sales and negotiated with bank to increase cash flow and
retire debt. Managed multiple business units. Increased new business and
grew existing customers, while managing day-to-day operations of sales,
design, installation and fabrication within the Residential, Government,
Healthcare, Commercial and University markets.
. Increased revenue over 100%, doubling plan in 12 months and setting new
record for the company by leading 40 employees throughout the US.
. Secured new contracts with prominent properties across the US by
developing local, regional and national sales teams to capture emerging
hospitality and healthcare markets, generating new revenue to offset
downward trends in other markets.
Vice President (1995-2006)
Developed partnerships with domestic manufacturers to formulate Government
Contracts Division. Advised and administered all business units while
managing pricing and negotiations.
. Expanded product line through increased sales presence by targeting GSA
funding. Recognized as top sales team in the U.S., achieving highest
annual revenue in Government contract furniture sales.
. Secured national buying contracts for product and negotiated terms,
improving market stability and customer loyalty.
. Optimized profitability by deciding upon sales strategies and calculating
projections and quotas for sales.
. Maximized return on investment by routinely coaching personnel on
operational processes and pricing issues.
. Authored and facilitated presentations to Retirement Property Owners.
Secured States largest healthcare projects in Oregon and Pennsylvania,
resulting in additional projects throughout the United States.
BATES & ASSOCIATES, Lincoln, Nebraska 1993-1995
Accounts Manager
ENVISION COMMUNICATIONS, Omaha, Nebraska 1985-1993
Vice President
MUTUAL OF OMAHA, Omaha, Nebraska 1980-1985
Director
EDUCATION
Post Graduate Studies, Communications, University of Nebraska, Omaha
BA, Speech/Telecommunications, Iowa State University
Software Development Training, Indiana Wesleyan University
PROFESSIONAL DEVELOPMENT
NASD Series 63 License
NASD Series 6 License
Debt Certification
Leadership Development Program, RSC
BayGroup International Negotiations
5-S Process Improvement Trainer