Leslie A. Webb, M.S.

*** ******** **.

Phone: 989-***-****

Auburn, MI 48611 E-

mail: abik0r@r.postjobfree.com

Human Resources professional with five years of progressive and broad based

experience in all facets of health care administration, including human

resources, risk management, compliance with State and Federal

regulations, audits, hiring & termination, business development, staff

recruitment and retention, conflict management, development of job

descriptions and selection criteria, budgeting, compensation analytics,

payroll & benefits administration, and a high level of decision making

within the corporation.

EDUCATION

Masters of Science, School of Public Service Management

DePaul University, Chicago, IL

(Course work included Human Resources, Health Care Administration, Public

Service, Non Profit and Business Management)

Bachelor of Liberal Arts and Sciences

University of Michigan, Ann Arbor, MI

PROFESSIONAL HISTORY

Sleep Diagnostics of Michigan, PC

Corporate Office: Saginaw, MI

Human Resources Director

October 2005- Present

Current Job Summary: Administrator and Human Resource Director for a

multi-facility healthcare company (five locations through-out Michigan)

Responsible for overseeing mid level management and technical managers.

Help evaluate the skills and performance of the workforce; Ensuring the

workforce meets current and future goals, creation of departmental

policies; Conflict Management (Employee Relations) Overseeing

implementation of all company programs, change and performance management,

compliance with State and Federal laws, job recruitment and retention.

Responsible for all aspects of practice management, policies and

procedures, benefits planning and administration, marketing, budgeting and

financial planning.

. Developed an HR department from the ground up for over 45 employees.

Including job creation for over 15 unique positions, work flow

assessment, pay scale evaluations for exempt and non-exempt, knowledge

of industry benchmarks, benefits coordination (and evaluation of

comparable alternatives) staff recruitment and re-organization of the

company to meet all State and Federal Employment laws and health

codes.

. Absorbed the company's financial controller position, December 2007.

Implemented high level budgeting (zero based budgeting), developed a

plan to bring the company out of debt (and have succeeded in reducing

debt by 100% by 1st quarter 2009. Reduced payroll costs by 15% and

scaled down several areas that needed cost reduction. Reconstructed

benefit plans for 2010, reducing company costs over 150,000 annually.

Repaired several relationships with vendors vital to our survival.

Negotiated payment plans and instituted a wage freeze (2006) for the

entire company, without any voluntary resignations resulting.

. Work closely with employment attorney in proper discovery and

investigation practices for civil disputes. Been instrumental in the

defense for a mediation hearing in 2007, requiring excellent

negotiation skills and the ability to effectively prove fair

employment practices. Handled several high risk terminations that led

to 100% protection for our company against claims.

. Developed & implemented grievance and disciplinary policies and

procedures to ensure fairness and consistency. Regularly oversee Team

Coordinator meetings, corporate staff meetings and mediate employee

disputes. Refer employees to EAPs as needed.

. Created numerous quantifiable job performance measures, conducted

statistics on staff efficiency and used these in combination with

industry data to determine appropriate pay scales and bonuses.

. Created multiple policy and procedure manuals (employee handbook,

employment agreement contracts, severance & separation agreements and

technical P&P manuals) and implemented leadership training to ensure

compliance with company protocols.

. Established relationships/alliances with key individuals in the

community to assist in meeting the organization's recruiting needs and

business development needs. (i.e. developed relationships with program

directors in our specialty that could recommend highly qualified

candidates, established relationships with community EAP

representatives)

. Responsible for hiring, interviewing, employment testing, development

of selection criteria and pre employment screening processes, employee

discipline, termination and exit interviewing. Involved in over 150

employment hires and terminations in the past 4 years. Processed

unemployment insurance claim responses and COBRA. Provided successful

defense to unemployment claim disputes.

. Administer payroll bi weekly and regularly conduct audits on payroll

to ensure accuracy. Administered benefits, including health plans,

disability, leaves of absence and workman's compensation claims.

. Increased staff retention and reduced turn over rates (from 36% to

approx 11% in 2009) in an industry that typically has high employee

movement.

. Made determinations of staffing needs during several lay off periods

in 2007 and 2008 and a corporate relocation in 2006, providing change

management to staff and managers, and maintained compliance with State

and Federal laws.

. Cultivated leadership and ethical values in self and others through

modeling and team building, including techniques to sustain creativity

and motivation. Placed highly skilled managers in place to cultivate

team building and succession planning. Focused leaders on building

respectful, servant leadership.

. Implemented company newsletter to provide an avenue for all sites to

connect better and improve communication. Helped design a new company

logo, a new website and marketing brochures.

. Developed and evaluated incident and emergency response plans (i.e.,

natural disasters, workplace safety threats, evacuation plans) Manage

OSHA compliance officers.

. Led the company team through two accreditation site visits in Oct.

2010, the implementation of new policies and the implementation of a

new electronic medical records system.

Office Manager, Adoption Center for Family Building, Inc

October 2002- July 2005 Skokie, Illinois

Provided administrative support, including budgeting, collections,

purchasing, bookkeeping, equipment maintenance, benefit planning and

participation in departmental administrative decision making, Monitored

client flow and enforcement of office policies and procedures; setting

workflow priorities and standards.

. Supervised personnel, including training, work allocation, and problem

resolution.

. Managed daily administrative operations including establishing work

priorities and resolving problems related to the day-to-day

operations.

. Reviewed, reconciled and evaluated monthly ledgers, budgets and

financial reports for operating and client escrow accounts.

. Provided the provision of administrative assistance and support to the

directors, including problem solving, project planning and management,

fiscal management, day-to-day office coordination and hiring.

Executive Assistant, On Your Feet Foundation

October 2002- July 2005 Skokie, Illinois

Provided support for a charity committed to the education and assistance of

birth moms. Assisted in annual fundraising, database management, board

meeting preparation, tax preparation, and bookkeeping.

. Reviewed, reconciled and evaluated monthly ledgers, budgets and

financial reports.

. Assisted in 501 C3 audits and planning

. Provided the provision of administrative assistance and support to the

board of directors.

. Oversaw and provided special reports, statistics, correspondence and

database management.

. Planned and executed annual mailings and fundraising mailings,

generating enough revenue in the second year to hire an employee, and

enough revenue support by the third year to hire an Executive

Director.

ADDITIONAL SKILLS & Qualifications

Advocacy: Provided individual and group advocacy for victims of domestic

violence, rape and substance abuse for a range of issues including: grief,

depression, divorce, poverty, homelessness, chemical dependency, violence,

assault, anger management and stress management. Assisted in case

management for over 20 women.

Research Experience: Extensive use of SPSS and Excel software. Assisted

with the design and improvement of data sets. Ran basic descriptive

analysis. Worked with staff to evaluate research results and assisted in

coding written reports. Gathered, analyzed and interpreted data for

Master's thesis.

Leadership and activities

Professional in Human Resources (SPHR) eligible

Participation in Leadership courses at All Hallows College in Dublin,

Ireland, 2005

Master's Thesis Published (A Program Evaluation of Christ Centered Self

Help Groups)

Appointed member, Phi Theta Kappa Honor Society

Excellence in Volunteerism, Women's Resource Center Award

Detroit Initiative: After School Programs for Inner City Children

Project Outreach: Transition program for Violent Offenders with Psych

Disorders

Softball league championships (Elmwood Township) 10 years/ co captain- 2

years

University of Michigan intramural softball and volleyball

Bay Valley Christian Church Softball member (Bay City Softball Association)

League Champs, 2008

Computer skills

Computer efficient, including, but not limited to: Microsoft Word, Excel,

Access, Outlook, PowerPoint, SPSS, QuickBooks Pro accounting software,

Publisher, PageMaker, EMR software

references

Available Upon Request

Contact this candidate