Customer Service Sales
Resume:
LoShondalyn M. Fisher
Po Box ***
Lake Wales, Florida 33859
****************@*****.***
Objective: To obtain a position in a professional environment where my
skills, attributes,
and fundamentals can be showcased efficiently and effectively.
Education: Everest University August 2009-Present
Associates Degree: Medical Billing and Coding
Work Experience:
October 2006-September 2009
CHEP Orlando, Florida
Freight Payables Coordinator
Resolve all capacity and inventory shortage constraints and other factors
that stand in the way of 100% tendering of that day's load plan.
Pro actively manage customer collections and deliveries to ensure customer
expectations are exceeded.
Provide analytical leadership and support for the assigned Finance
function. Support the revenue growth/cost reduction opportunities by using
well-developed finance, analysis, and cost reduction plans.
Developed strong business relationships with Carriers and handled all of
their questions/comments/concerns personally.
January 2004- October 2006 5-7-9
Stores Orlando, Florida
Retail Manager
Managed and motivating a team to increase sales and ensure efficiency;
Managed stock levels and made key decisions about stock control;
Analyzed and interpreted trends to facilitate planning;
Used information technology to record sales figures, for data analysis and
forward planning;
Handled staffing issues such as interviewing potential staff, conducting
appraisals and performance reviews, as well as providing or organizing
training and development;
Ensured standards for quality, customer service and health and safety are
met;
Resolved health and safety, legal and security issues;
January 2003-November 2003 Sun Trust Bank
Orlando, Florida
Fraud Analyst II
Maintained attention to business, and personal account detail in a
production environment
Monitoring accounts for fraudulent activity.
Up to, but not limited to 160 accounts per day with 106% accuracy.
Able to work under pressure of multi-tasking
Develop detailed analyses in support of Operations and Supply Chain.
Prepare and present financial presentations to Banking leadership.
Coach, develop and provide direction to statistical specialists on a daily
basis
and serve as an individual team contributor on strategic initiatives.
Extracurricular Activities
National Association for the Advancement of Colored People (NAACP)
Membership Chair, 2004-2007
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