Supply Chain Project Manager

Laura K. Wing abijye@r.postjobfree.com

H: 630-***-**** . M: 630-***-**** 551 S. Fairview Ave. Elmhurst, IL 60126

PROFILE

Supply Chain professional with strong execution and customer focus with

expertise in managing marketing promotions and projects that enhance

customer satisfaction by making sure the right product is in the right

place at the right time. Develops and improves processes that drive

results. Orchestrates and leads experienced cross functional teams from

planning through execution and post promotional evaluation. Builds strong

portfolio of successes which contributes to organization's profitability.

professional core competencies

PROJECT/PROGRAM Leadership and Teambuilding Integration Specialist

MANAGEMENT Inventory Management Budget Planning

Customer/Supplier International Management P&L Accountability

Management Negotiation Purchasing

Project Planning &

Scheduling

Continuous Improvement

Professional Experience

HAVI GLOBAL SOLUTIONS, DOWNERS GROVE, ILLINOIS (1991 - 2010)

Privately owned $5B company supporting McDonald's globally with offices in

25 countries. HAVI Global Solutions is comprised of three divisions: IPL

(Promotion Management/Supply Chain), Perseco (Packaging Procurement) and

ISIS (Marketplace Analytics, Demand Planning and Supply Planning).

Senior Director, Supply Chain Operations, IPL (2004 - 2010)

Promoted to manage Middle East and Africa promotion supply chain. Developed

global business and promotions, managed relationships and gained alignment

with key customer decision makers. Only non McDonald's representative on

McDonald's Global Toy Board. Hired, trained and managed staff of nine in

Shanghai, Hong Kong, London, Beirut and Chicago.

. Increased Middle East and Africa volumes four out of five years by 12%-

20% year-on-year.

. Optimized Middle East and Africa supply chain as business grew and

matured by 8%.

. Developed, sold into McDonald's and implemented first IPL promotions

business in China which is McDonald's fastest growing market and gave

IPL their desired foothold.

. Facilitated alignment globally which led to the development of global

processes for the Happy Meal toy Supply Chain assisting in

streamlining processes.

. Developed business proposal approved by McDonald's to add staff in

Singapore, which successfully supported expansion of the McDonald's

Asian business.

. Negotiated contracts for Middle East and Africa business either

lowering or maintaining the price over a five year time period.

. Asked by client to develop, train and implement the first new toy

production agency in over 20 years and executed first program without

incident.

Director, Supply Chain Operations, IPL (2001 - 2004)

Promoted to manage IPL's performance based compensation process while also

managing four to six global promotions annually. Average promotional

budget of $50MM and 100MM units and executed in over 100 countries.

Managed licensor royalties globally. Managed staff of three.

. Received an award and was recognized by McDonald's senior management

for managing China sourced supply in a crisis situation after

McDonald's abruptly halted services of an international production

agency.

. Structured performance based compensation process that improved

profits by 3%.

. Developed new global promotions role. Received approval from

McDonald's Global Marketing and Business Affairs adding headcount and

compensation to IPL.

. Delivered efficient, accurate and timely licensor funds of $5MM

annually.

Senior Manager, Supply Chain Operations, IPL (2000 - 2001)

Created new position responsible for managing client's $450MM North America

budget. Worked with Forecasting for volume projections and risk management.

Managed inventory, processes and packaging. Managed staff of two.

. Managed cross-functional team (Marketing, Agencies, Forecasting, and

Finance) that developed the first contingency program which would

assure inventory supply.

. Helped develop process that managed social compliance to protect

McDonald's brand by creating a shelf life protocol.

. Managed cross-functional teams (Finance, Forecasting, Logistics,

Marketplace Analytics, and Distribution Services) to execute ten

promotions within 17 months.

Senior Project Manager, Supply Chain Operations, IPL (1996 - 2000)

Promoted to manage seven U.S. and twelve Canadian promotions annually.

Average budget of $210MM and 420MM units annually. Managed staff of two.

. Part of team that developed McDonald's inventory strategy which is

still utilized today managing swings in inventory.

. Ensured continuous supply of product by securing 26MM premiums in less

than four weeks.

. Developed avenue for product to be donated and not land filled by

working with legal, licensors and charities. Moved .5-6MM annually.

. Increased profits by $200,000 by ensuring supply of incremental

programs.

Project Manager, Supply Chain Operations, IPL (1993 - 1996)

Promoted to manage development and execution of up to seven U.S. McDonald's

annual promotional programs, with average program units of 60MM and budget

of $30MM. Managed budget, production planning, domestic and international

logistics, and led cross functional teams. Managed staff of one.

. Developed contingency plan allowing the system to achieve an

incremental $400,000 in profit.

. Received a letter of appreciation from McDonald's for managing a

multifaceted roll out of a new inventory management system to 11,500

restaurants which delivered lower inventory and carrying costs.

. Created and implemented Supply Chain practices for first Canadian

Happy Meal program.

. Developed first performance metrics providing data for improving

future promotions.

Project Administrator, Supply Chain Operations, IPL (1992 - 1993)

Quality Assurance Auditor, Perseco (1991 - 1992)

MARSHALL FIELDS, Dallas, Texas and Chicago, Illinois (1984-1990)

Premier Chicago based retailer with 24 stores.

Held roles with increasing responsibility from Assistant Department Manager

to Associate Buyer.

. Increased sales by 18% for candles becoming the largest candle

department in the U.S.

. Negotiated with vendors for prizes, discounts, media and vendor

support.

. Developed and implemented a private label program which was a first

for area.

. Negotiated with 24 stores for increased floor space producing 28%

increase in sales.

Education

BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION: MARKETING

University of Florida, Gainesville, Florida - 1983

Six Sigma Green Belt Training - Chicago Deming Association-Six Sigma

Masters Program, Naperville, IL (Sept. 2010)

software proficiencies

MICROSOFT OFFICE (EXCEL, WORD, KNOWLEDGE OF JDE, MICROSOFT PROJECT

POWERPOINT, OUTLOOK)

INTERESTS AT FOLLOW-UP, MINIMIZE COSTS, RESULTS DRIVEN

RONALD MCDONALD CHILDREN'S CHARITY VOLUNTEER

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