Project Manager Customer Service

Location:

Posted:

October 26, 2010

Sally Reyes

Waterford, MS 38685 662-***-**** cell

PROFESSIONAL PROFILE

Savvy, “hands on” Customer service/ Program coordinator

•

Adept Project manager

•

Multicultural market specialist/ Bilingual English/ Spanish

•

Entrepreneurial, creative problem solver

•

SRL Consulting Company

1991 – 2010

. Sales, Marketing, Community and Media Relations consultant for numerous companies & organizations. Develop and

implement sales programs, promotions, campaigns that impact client needs. Micro Marketing for Women, Native American,

Asian, Hispanic Segments. Senior Care, Water studies, Market expansion. Convention Coordinator, CPU.s and interpreter for

NRA, medical conventions NMC, Forensic Medicine/ Thoracic Surgeons, ANNA, PLMA, Auto Show, BIO, Robotics Ect.

. Clients: Albany Steel & Brass, Thomas Joyce Real Estate Development, Teledyne, Adolph Coors corp. Front Office Staffing,

Hispania Media & Assoc. Kyle @ Assoc, Scans Training for Morton High School, Goya Foods. Mex Rico Sports Corporation,

Betty LG Jones, VA Administration.

. Market Research for: View Point, Solie Enterprises, and Aquaculture research for Belize, & Haiti, Natural Breading &

Seafood farming methods. Programs for Environmental & Public education of Seafood Consumption. Projects: Army Core of

Engineers, 4 states 20 counties water and property values river front properties, Pronto Help Desk, HNHK, Blue Cross,

Cannibalization for ARBYS, Linens N Things customer IVR satisfaction Research and Coding,. Healthy Moms Healthy KIDs

Program Coordinator health care manager.

. Micro Marketing programs . Festivals, & Extravaganzas; National Conventions Sales Programs; Media Tie Inns & on

premise promotions, Community Relations & Market Research for several companies, & organizations.

Training/Workshops/Seminars & Focus Groups for Scans.

Adolph Coors/ Chicago, IL /1984 1990

Community relations Field Manager for a 14 state region. Hispanic, Native American, Asian, Gay, Women Markets. Launched

Expansion market planning state side and international market expansion Puerto Rico, & Santo Domingo specializing in

multicultural communications, research, marketing strategy, sales and promotions.

Education

Manhattan East College, NY, NY Business Administration, Associates

Glades Initiative, FL, Medical Interpreter Certification,

Languages: English and Spanish: Highly proficient in reading, speaking, writing, And cultural training,

interpreting/translating.

Affiliations: Commissioner Human Relations Chicago, LABA board member, HILE board member,

NACOPRO board member. Major Sawyer 911 Blue ribbon committee