Customer Service Sales

ROBERT L. DAVIS, JR.

***** **** **** **** 904-***-****

Fernandina Beach, FL 32034 904-***-****

CAREER OBJECTIVE: Seeking a challenging position with Volkswagen where my

extensive sales and customer service experience would be a positive

contribution.

HIGHLIGHTS:

. Over 18 years of experience in sales and all phases of business

. Consistently exceeded objectives and increased bottom line profits

. Quick learner with an ability to perform well in a multitasking

environment

. Detail oriented, excellent communicator, with strong problem-

solving skills

. Multi-million dollar producer with consistent double digit growth

. Knowledgeable of computer software programs

. Related coursework includes Biological Science and Advertising Arts

AREAS OF EXPERTISE:

Credit & Collections Problem Identification/Solutions

Customer Service Sales Management Support

Customer Sales Profiles outside Sales

EDUCATION:

1988 - 1990 Design Marketing/Advertising

Chattanooga State Technical Community College Chattanooga, TN

PROFESSIONAL EXPERIENCE:

. Committed to delivering quality customer service and consistently

resolving issues with positive outcomes

. Contacted regular and prospective customers, answered questions

about products, prices, availability, product uses, and credit

terms

. Recommended products to customers, based on customers' needs and

interests

. Identified prospective customers by using business directories,

following leads from existing clients, participating in

organizations and clubs, and attending trade shows and conferences

. Monitored market conditions, product innovations, and competitors'

products, prices, and sales

. Determined selling prices, responsible for profit margins and

collections

. Planned/modified product configurations to meet customer needs to

promote the sale of company products

. Presented proposals for specific customer requirements

. Followed marketing plans in order to meet sales and production

expectations

EMPLOYMENT HISTORY:

11/08 -7/10

Vistar/ Roma/ PFS . District Manager/ Area

Manager

01/07 - 11/08 Territory Manager

Cheney Brothers, Inc. Fernandina Beach, FL

06/02 - 10/06 Master Territory Manager

US Foodservice, Inc. Fernandina Beach, FL

11/98 - 06/02 Gold Certified Sales Associate

Rick Keffer Dodge, Chrysler, Jeep Fernandina Beach, FL

06/95 - 11/98 Aircraft Purchasing/Sales Specialist

Jet Aircraft Acquisitions, Inc. Amelia Island, FL

References available upon request.

Contact this candidate