William H. Greene, III

*** ****** ***** **, **********, WV 26508

703-***-****; abijqo@r.postjobfree.com

QUALIFICATIONS SUMMARY

** ***** *********** ******* **********

** ***** ********** / ***ject Management Experience

6 Years Business/Systems Analyst Experience

4 Years Programming and Design of Web Applications

2 years PMP/PMI affiliated

Business Skills: Executive Level Program Management, Project Management

with PMI/PMBOK Methodologies, Account Management, Vendor Management,

Client Solutions Consulting, Requirements Gathering, Needs Assessment,

RFP/RFQ Writing, SOW preparation, Executive level Presentations,

Supervisor/Management, Business Development, Sales, Software Development

Life Cycle (SDLC), Systems Integration Architecture, Data Warehousing,

Business Analyst, Use/Test Case Analysis, Web Hosting, E-Commerce, Customer

Care, Call Centers, Team Mentoring Leadership

Platforms: MS Windows 98/NT/2K/XP, Sun Solaris 2.8 UNIX, Linux, DOS, Multi-

platform Systems; Windows Mobile, Palm OS

Wireless Technologies: iDEN, CDMA, EVDO, Microwave, RF,

Access/Backhaul/Transport, SatCom, WiMax, Wi-Fi,

Geographic/Environmental: ESRI, MapInfo, ERDAS, AutoCAD, GPS, remote

sensing, satellite imagery, Vector, Raster, field survey, cartography,

digital mapping, land classification, 3D

Programming: Avenue, Visual Basic, JAVA, HTML, SQL, AML, UML, Fortran,

COBOL

Databases: Oracle, Sybase, dBase, SQL Server, MS Access, DOORS, Prospect,

ODBC

MS Office Suite: Word, Power Point, Access, Excel, Project, Outlook, Visio

EDUCATION

A.B.D. in Information Systems & Recreation Land Use from West Virginia

University, May 1996

Master of Science in Systems Information Management from Indiana University

of Pennsylvania, May 15, 1993

Bachelor of Science in Geography/Information Systems from Indiana

University of Pennsylvania, May 18, 1991

William H. Greene, III - Page 2

WORK EXPERIENCE

Title: Program Director - Networx Transition

Company: Administrative Office of US Courts

Location: 1 Columbia Circle, NE Washington DC

Date: April 2009 to Present

Job Description:

Senior Level Program Director receiving daily work tasks from a senior

government executives or other team members in direct association with the

Networx Universal telecommunication transition project.

Project Over view:

The Administrative Office of the U.S. Courts (AOUSC) is facing unique

challenges with its information technology (IT) service delivery methods in

an ever-changing environment of increasing user demands with limited

available resources. Specifically, we are now facing a mandatory

contractual transition from one national telecommunications vendor to

another. The Infrastructure Management Division is tasked with the

planning, management, and oversight of the transition to the new GSA-

sponsored, Networx Universal contract as it pertains to the Judiciary. OIT-

IMD wishes to take an active role in meeting its customers' business

objectives while concurrently minimizing risk and maintaining both

efficient and effective IT services throughout the transition period.

I was assigned to provide program and project management services and

support, as defined in the organization's Information Technology Project

Management process (ITPM process), to IMD's Networx implementation team in

the planning, coordination, and execution of the national transition. I

relied on my telecom experience to assist with assigned planning

activities, coordinate with various Judiciary organizations and entities

and the primary vendor, point out significant risk areas with mitigation

strategies, and will advise and recommend courses of action which will lead

to successful implementation, given established time restraints. I

constantly demonstrated expertise in project management techniques and

methodologies and experience in large-scale telecommunication migrations.

General Duties include

. Providing general program management and systems engineering

assistance, mentoring, and advice...this includes assistance in the

development and implementation of: requirements management,

configuration management, application design, database design, risk

management, quality assurance, and process improvement

. Providing assistance in the preparation of briefings for the Associate

Director and the Assistant Director

. Preparing materials and agenda items concerning IT projects and

project management

. Providing subject matter expertise related to project management and

systems engineering training courses for AO managers and IT project

managers concerning the life cycle management process and related

topics; This can include: requirements management, configuration

management, application design, database design, risk management,

quality assurance, and process improvement

. Analyzing project documentation as it relates to technical, cost,

schedule, performance, and preparation of recommendations to the

Assistant Director

. Preparing recommendations and advice to senior executive management

concerning project management and systems engineering issues in

response to special requests such as: initial project justifications,

costs benefits analyses, and business process re-engineering.

William H. Greene, III - Page 3

WORK EXPERIENCE

Title: Program/Project Manager

Company: Sprint/Nextel Communications

Location: 12000 Sunrise Valley Drive, Reston, VA 20190

Date: November 2004 to April 2009

Job Description:

Senior level Program Manager will focus on managing all aspects of large

scale projects for Wireless Network Development. Continue to provide

direction on project resources driving toward a completion that meets

established goals. Define project plan, execution, timelines, project

goals, scope, and requirements in consultation with executive sponsor.

General Duties include:

. Responsible for analyzing and managing technical programs related to

iDEN, CDMA, future technology, and other development activities

. Responsible for breaking projects down into key deliverables and

milestones

. Coordinating with and assembling appropriate cross-functional and

cross-geographic teams and subject matter experts to drive project to

completion

. Communicate progress, obstacles, and requirements to all levels on the

field and regional teams as appropriate

. Responsible for overcoming challenges, coordinating activities, and

driving projects to completion within budget and on-time

**

Title: Title: Program/Project Manager

Company: Sprint/Nextel Communications

Location: 12000 Sunrise Valley Drive, Reston, VA 20190

Date: November 2004 to July 2009

Sample Program Description: (SatColt -Earth Station Integration)

The Emergency Response Team ("ERT") has been designated as Sprint/Nextel's

national centralized organization to coordinate resources and

infrastructure across all functional organizations to support federal and

state declared disasters and emergencies. There is a need to provide the

Public Safety Cellular on Light Truck (SatCOLT) access to Sprint/Nextel's

network via satellite downlink. This Program provides the ability to

deploy a mobile iDEN cell site with a satellite backhaul over Geo-

Stationary Satellite Link and will integrate the existing merged company

Earth Stations for the ATM network access.

Duties included:

. Providing guidance for the project from concept to completion

. Enduring the timely development of requirements documentation

. Providing vendor management and participating in the vendor RFP

process

. Scrutinizing and negotiating materials cost and the tracking delivery

of all equipment

. Providing coordination for the installation of the equipment at the ES

locations

. Participating in the testing and acceptance of the new dish installs

and traffic through-put

. Ensuring T1 circuit and port availability for the requested deployment

of Sat Colt vehicles

William H. Greene, III - Page 4

WORK EXPERIENCE

Title: Project /Program Manager - Telco Design Engineer

Company: Sprint/Nextel Communications

Location: 12000 Sunrise Valley Drive, Reston, VA 20190

Date: November 2004 to July 2009

Sample Project Description: (Florida Telco Hardening)

The overall objective is to provide 100% route diversity back to the MSO.

It will enable customer traffic and first responders to remain in contact

during unscheduled outages or natural disasters. This program will provide

Automatic Protection Switching (APS) on redundant T1 circuits between the

cell site and MSO in the event of a service outage. Several customers have

upgraded their iDEN DAS to CDMA and have requested a hardened solution with

redundant T1's.

Duties included:

. Ensure the technical feasibility of deploying redundant backhaul to

act as an alternate route for interrupted T1's circuits.

. Ensuring the completion of the lab evaluation and field equipment

installation

. Guiding the implementation efforts that included to DNX-11s at the

MSO, DNX-1Us at the Cell site, M-13 Muxes at the cell site or On Net

Buildings, and Microwave radios as well.

. Manage Impacts are cross functional as team including: Element

management, Field operations, IT, National RF OPS and CNS

. Circumventing timely Zoning/Leasing/Permit availability for on On-net

building construction

Title: Senior Business Analyst

Company: Sprint/Nextel Communications

Location: 12000 Sunrise Valley Drive, Reston, VA 20190

Date: November 2004 to April 2009

Job Description:

Responsible for defining and documenting business requirements and project

plans, and conducting systems analysis for enterprise applications while

interfacing with the various businesses

Duties included:

. Performing root cause analysis for issues impacting program

. Managing the resolution of issues by developing workarounds until a

long term solution is implemented

. Providing metrics and reports pertaining to the overall health of the

systems

Representing Customer Operations across organizations regarding system

production support topics

. Providing regular status to Sr. Management on outstanding issues

. Publishing post release documentation packages containing all aspect

of systems changes and impacts

William H. Greene, III - Page 5

WORK EXPERIENCE

Title: Enterprise Account Manager

Company: Inter-Tel Technologies, Inc.

Location: 6600 Virginia Manor Drive, Beltsville MD

Date: January 2004 to March 2004

Job Description:

Prospect into defined targeted accounts and meeting with C-level personnel

to conduct very defined discovery sessions. Make presentations that consist

of VOIP telecom network product functionality, customer technical training

support, and the documentation of any necessary supporting collateral.

Project Overview:

As the Enterprise Account Manager, It was required to maintain and develop

customer relationships through the life of the system deployment. While

conducting site visits, I would communicate customized solutions and

propose ideas for the customer integration. Taking into account the

requirements of the customer, I would compile a formal requirements

document that would include an implementation plan, test scenarios, and

production rollout schedules I was responsible for providing additional

technical assistance in the form of solution architecture upgrades for the

customers growing goals.

Duties included:

. Supporting the delivery of the required products for each account

. Managing the people, work and resources involved

. Chairing regular account / team meetings

. Tracking and reporting to respective stakeholders with progress and

forecasts

. Escalating decisions and unresolved issues and manage delivery risk

. Verifying that all project requirements and/or objectives are properly

documented

. Ensuring timely integration, productivity and efficient use of

resources

Title: Senior Technical Project Manager

Company: America Online Inc.

Location: 22260 Pacific Blvd., CC4, Dulles, VA 20166

Date: February 2002 to November 2003

Job Description:

Coordinates SDLC activities around AOL major software hosted releases and

daily upgrades for integrated application functionality

Duties Included:

. Defining releases based on specifications, requirements, and use-case

analysis

. Interacting between cross-functional teams to define task schedules

required to complete a release

. Evaluating release notes for build/install dependencies with other

integrated operation software

. Coordinating software from multiple departments and divisions in order

to define a valid release

. Tracking QAR progress and coordinating and ensuring successful

installs

. Verifying release deliveries to immediate upper management and

marketing divisions

. Managing and executing multiple high priority tasks at once

William H. Greene, III - Page 6

WORK EXPERIENCE

Title: Senior Technical Project Manager

Company: Cable & Wireless, USA

Location: 11700 Plaza America Drive, Reston VA 20190

Date: November 1998 to January 2002

Job Description:

Responsible increasing web hosting revenue growth, while overseeing the

implementation, deployment, and configuration maintenance associated with

customer web hosting systems and provide account management support

throughout the life of the contract for high profile customer

Duties Included:

. Selling architectural design solutions for prospective customers

. Managing and negotiating specific details of the customer contracts

. Scheduling, documenting, and managing all implementation and

deployment activities

. Orchestrating weekly project status calls with customers and/or

management to discuss progress

. Reviewing site performance and future traffic forecast for management

and continuing the upselling and coordination of site upgrades

. Providing business analyst techniques to aid the strategic direction

of the web hosting division

. Performing as customer advocate and liaison to Cable & Wireless

customer support teams

. Acting as focal point for communication and for executing the

resolution of customer escalations.

Title: Senior IS Project Engineer/Manager

Company: ENSCO, Inc.

Location: 5400 Port Royal Road, Springfield, VA 22151

Date: June 1997 to October 1998

Title: Contractor: Software Engineer

Company: Lockheed Martin Federal Systems, CACI

Location: 8020 Grainger Court, Springfield, VA 22153

Date: May 1996 to May 1997

Title: Contractor: Information Technology Consultant

Company: School District of Philadelphia

Location: Office of Curriculum and Science Education, Philadelphia, PA

19103

Date: January 1995 to July 1995

Title: Computer Applications Research Lab Supervisor

Company: University of Maryland, Information Sciences Department

Location: Computer Applications Laboratory, 1124 Lefrak Hall, College Park,

MD 20742

Date: August 1994 to December 1994

Title: Technical Cartographic Staff Supervisor

Company: Indiana University of Pennsylvania

Location: Spatial Sciences Research Center, 215 Whitmyer Hall, Indiana, PA

15701

Date: May 1992 to May 1994

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