Customer Service Administrative Assistant

Donna M. Clark Home: 256-***-****

**** ******** **., ** *****: *****.*********@***.***

Cullman, AL 35055

Objective/Skills

A stable position capable of utilizing my 15+ years of experience

in the Administrative Support role

Int/Adv knowledge of Microsoft Word, Excel, PowerPoint, Outlook and Access

Excellent organizational, prioritizing and multitasking skills

Proof reading / Internet research experience

Strong customer service skills

Typing Speed of 75 WPM, 10-key by touch

Most Recent Employment

Scantibodies Laboratory, Inc., San Diego CA Apr 2006 - Jun 2009

(laboratory specializing in antibody production)

Project Administrator: Administrative support to the Director of R&D and 5

staff members. Project coordination. Maintain confidential database,

excel spreadsheets, budgets and time-lines for R&D projects. Process

correspondence, emails, expense reports, incoming/outgoing mail and

supplies. Maintain files, binders, internet research documents and raw

test data. Answer department phones, schedule meetings. Follow-up on

deadlines. Appointed to the company's Sales Incentive Team.

WellPoint Behavioral Health, San Diego CA Feb 2004 - Apr 2006

(merged with Anthem - umbrella company for Blue Cross Blue Shield)

Sr. Administrative Assistant: Administrative support to 2 Vice Presidents,

1 Director and 35 staff members. Answer executive's phones, coordinate

very complex calendar meetings/calls. Detailed travel arrangements.

Process expense reports, incoming mail and confidential correspondence.

Support department staff with copy jobs, spreadsheet preparation, internet

research and special projects as needed. Coordinated with off-site admin

staff for common events.

Accredited Home Lenders, Inc., San Diego CA Nov 2000 - Feb 2004

(sub-prime loan generation)

Executive Assistant to the CEO: Administrative support to the CEO,

President and Executive VP of Sales. Answer executive's phones.

Maintained executive's calendars. Coordinate multiple travel arrangements

and meetings. Prepare complex PowerPoint presentations and spreadsheets.

Schedule and coordinate quarterly Board of Director's meetings. Process

expense reports, incoming mail, invoices, etc.

Excellent professional and personal references available upon request.

Contact this candidate