RICHARD J. MAMOLA
abijn8@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
. More than 10 years of Information Technology Experience with Focus as
Project Coordinator for High Tech Industries.
. Created/Monitored Project Planning, Ensured Quality Control /Tracking
of Results, Resolved and Referred Issues/Problems to next level of
management. Attained High Quality Results within budget. Prepared Ad
Hoc Reports and Presentations.
. Organized/Directed Project Teams, Constructed, Executed and Managed
Infrastructure and Application Disaster Recovery.
. Strong liaison between Management, Clients, and Personnel.
. Exceptional Communications/Presentations and Problem-solving Skills
. Collect, prepare and maintained all information utilizing MS Project,
MS Word, MS Excel and MS PowerPoint for meeting minutes, agenda and
reports.
HARDWARE: HP, DELL, COMPAQ, IBM DESKTOPS / SERVERS/ LAPTOPS, HP/EPSON,
BLACKBERRY
LAN/WAN: TCP/IP, HTTP, FTP, IPX/SPX, VOIP, FRAME RELAY, MPLS Circuits,
VPN, ETHERNET.
OS SYSTEM: WINDOWS XP/ VISTA / 7
SOFTWARE: MICROSOFT OFFICE 2003,2007, MS PROJECT 2003,2007, SHAREPOINT,
LOTUS NOTES, MS OUTLOOK 2000/2003, OPEN / TSAPI BLOOMBERG,
REUTERS KOBRA, RUMBA NT, MS MAIL, RIGHT FAX SERVER, PCANYWHERE,
VMWARE, DAMEWARE, NORTON UTILITIES, ARCSERVE BACKUP, HP OPEN
VIEW, GHOST ENTERPRISE SERVER 6.5, CITRIX, AS400, VISIO, ADOBE
PHOTOSHOP, MERKURY PEOPLESOFT HELP DESK SYSTEM, REMEDY HELP DESK
SOFTWARE, BLACKBERRY
EDUCATION: UNIVERSITY OF VILLANOVA -Completed PMP Certificate Program
UNIVERSITY OF MARYLAND - AA Degree in Business Management, GPA: 3.30,
6/89.
VTC MS PROJECT 2003 TRAINING -Certificate Program
VTC MS PROJECT 2007 TRAINING -Certificate Program
VTC MS XP ADMINISTRATION (70-270) -Certificate Program
VTC MS EXCHANGE 2003 (70-284) -Certificate Program
WESCON SERVICES CORP - NETWARE TCP/IP Course
WORK HISTORY:
02/06 - Present MY WAY CONSULTING, LLC,
JSP CONSULTING COMPANY, Inc.
Project Coordinator 09/09 - Present
. Project coordination of multiple scale migrations and new build
windows platforms.
. Directed Rollout team and scheduled department migrations.
. 3rd Party Vendor support and coordination.
ALLTECH CONSULTING SERVICES, Inc. 258 Wall Street, Princeton,
NJ
Project Coordinator 11/08 -09/09
. Coordination of on-going accounts and Technical representatives to
accomplish projects
. Created and guided new business accounts and recruited for talent to
accomplish projects
. Recruited for Open Job Requirements provided by our Client's Managers
. Determined with line of business the team of professionals to
implement client projects at peak efficiency
ARTIO GLOBAL INVESTORS, LLC 330 Madison Ave, New York, NY
Project Coordinator 08/08 -11/08
. Hands on migration support to 250 users using Remote Desktop, PC
Anywhere and AD tools
. Build plan to configure Laptops and Desktops and apply Build and
application packages
. Updating and tracking of troubleshooting calls with Service Now
Application
. Migration coordination of legacy Windows 2000 to Windows Vista
. Blackberry troubleshooting and administration of BES server
. Scheduling of user rollout and UAT testing
West Pharmaceuticals (Visalign) 150 South Warner Road,
King of Prussia, PA
Project Manager 02/08-08/08
. Designed and Presented Visalign Kickoff meeting for Managed Desktop
Infrastructure and Good Manufacturing Practices to Stakeholders
. Managed XP Build Team, Network Engineers, and Packagers developing the
new West MDI Design.
. MS Project 2007 management tool showing Scope, Timelines and Budget to
WEST
. Developed Communication Plan for West and all Stakeholders using
SHAREPOINT to store project documents
. Risk Management Assessment for the Good Manufacturing Practices
Project applied to the MDI
. Conducted Weekly Status Meetings to West on progress of Design and
issues
RBC ROYAL BANK of CANADA 1 Liberty Plaza NY, NY
Project Coordinator 04/07-01/08
. Planned the process to migrate the RBC Trading floor users to XP v2
build.
. Managed team to install RBC XP V2 build and all applications including
Market Data.
. Scheduled UAT testing remotely for the users on the trading floor.
. Windows 2003 Active Directory used to find users that are in the
proper groups for the new XP platform
. Installed machines and applications from migration to prepare for
Disaster Preparedness Site.
. Organized the Scheduling, Postponements and Re-scheduling with end
users.
. Daily migration reports created and sent to all support teams
utilizing MS Project 2003.
. IBM Blade Server machines and application installations to prepare for
the World Financial Center move.
. Coordinated VPN project for remote access for Disaster Recovery
Stations.
CHARLES SCHWAB / US TRUST, 111 Pavonia Ave, Jersey City, NJ
Project Coordinator 10/06-04/07
. Developed XP Migration techniques to simplify the migrations of 3,000
US Trust users.
. Increased number of Daily migrations from 10 to 50 by developing new
strategies with upper management.
. Established a high-level view of the intended project and determined
its goals.
. Planned, Analyzed, System Design and Implementation of new
applications into the new XP environment.
. UAT Integration and Testing of future applications using remote tools
across the WAN.
. Windows 2003 Active Directory used to find users that are in the
proper groups
. Determined user acceptance, process of Installation, means to deploy
and then process to maintain systems.
. Worked with packaging team and manager to plan migration of users
based on application readiness.
. Supervised Team of 5 Next Day Support Technicians and coordinated with
the Desktop Manager.
. Involved in the decision making of the total design process of the
Migration Scheduling Tool.
. Scheduled users through the entire migration by use of the Calendar
Migration Tool and MS Project.
. Communicated with end users for Scheduling, Postponements and Re-
scheduling.
. Scheduled daily staff meetings to review any problems that had
occurred during the migration.
. Successfully finished scheduling of 3,000 users for US Trust on a
timely basis.
MERCK, One Merck Drive, White House Station / Rahway, NJ
E-discovery / Migration Support 04/06-08/06
. MS Office 2003 web install migration support
. Windows 2003 Active Directory used to find users that are in the
proper groups for XP platform
. Supervised 10 Data Retention Analysts to produce images for hard
drives burned to DVD
. Sent Metric reports to management on the performance of the team using
MS Project.
. Merkury (PeopleSoft) help desk system to track and log calls
. Utilized SHAREPOINT to maintain documents and communicate with all
stakeholders
. WebEx Meeting Software Support
11/98 - 02/06 4 STAR COMPUTERS, LLC
BNP Paribas, 787 7th Avenue, New York, NY
Migration Management Support 06/05-02/06
. Stock and Bond Trading Floor troubleshooting desktop problems for user
population of 2,000.
. Windows 2003 Active Directory used to find users that are in the
proper groups for the new XP platform.
. SMS collections for applications needed by users in NT.
. Remote troubleshooting to the users desktop from the new IMAGE Windows
2003 / XP platform
. Set up and prepared users to migrate from NT to Windows 2003 / XP
platform.
. Setup Reuters, Bloomberg and Blackberry devices for trading floor
users.
Neuberger Berman, (A Lehman Brothers Company) 605
3rd Avenue, New York, NY
Application Integration Migration Support
07/04-06/05
. Integrated and tested all applications in the Windows 2003 / XP
environment before rollout to trading floor users.
. Investigate Group applications, gathering all necessary info to
convert from Windows 2000 to the new Lehman XP Build.
. Contacted multiple Vendors for updates to make their software XP
compliant on Windows 2003 server platform.
. Created Remedy tickets to notify the Application Packagers of the
procedures to package the media that was tested in XP.
. Configure XP builds to test applications being converted to Windows
2003 / XP platform.
. Tested completed Packaged Applications and getting User Acceptance
Testing that the finished product functions correctly.
. Responsible for Entire TA2000 Suite migration from BFDS/DST -critical
trade processing application with over 15 modules.
JP Morgan Chase, 277 Park Avenue, New
York, NY
Migration Coordinator 02/04-07/04
. Configured Windows XP ONE DESK builds for deployment on laptops and
desktops.
. Coordinate multiple teams for rollout of Windows XP ONE DESK builds on
Windows 2003 Server Platform.
. Provide 3rd level support for department users who are new to the XP
environment.
. Rolled out XP ONE DESK to Trading Floor users and provided next day
support.
OTHER EXPERIENCE:
1/86-6/89 U.S. AIR FORCE, Okinawa, Japan
Technical Data Systems Analyst (PC/Mainframe)