Manager Customer Service
Resume:
Dr. (home)
Unit D*15
Tempe, AZ 85281 tricia.m.hall@gma
il.com
Patricia Hall
Experience 2009 - 2010 The Army Historical Foundation Arlington
Staff Accountant
Responsible for Accounting, Financial, and HR Generalist
duties including AP/AR, payroll, and benefits.
Prepare monthly financial statements, bank reconciliations,
and journal entries.
Attend monthly financial committee meetings, and quarterly BOD
meetings.
Process taxes on a monthly, quarterly, and annual basis for
items such as the annual 990, quarterly sales tax, and annual
property taxes.
Started out as the Staff Accountant and moved up in a very
short time frame into more of an assistant controller
position.
2008 - 2009 AdOn Network Tempe
Staff Accountant
As the staff accountant for AdOn Network I was responsible for
all AR and AP duties, as well as financial analysis with
respect to approving credit applications.
Even during a difficult economic climate, our clients
continued to pay on a timely basis.
I worked directly with our corporate controller on a daily
basis to ensure we were meeting budgeting requirements and
reducing outstanding receivables.
2006-2008 Amcor Sunclipse Tempe
AR Specialist
Responsible for AR duties in our Dallas and Atlanta divisions.
Also responsible for maintaining tax records, account
information, and payment history.
1999 - 2006 Various Phoenix
Collections / Collections Manager
As a manager I successfully managed a team of 10-15
collectors. Responsible for ensuring my team was meeting and
exceeding our team and personal goals.
Developed excellent customer service skills through many years
of dispute resolution.
Handled collections starting as an account manager, then as a
lead collector, and finally a manager for several years.
Have always met or exceeded monthly performance targets as a
collector, and as a lead collector helped train and supervise
new hires.
Education 1994 - 1998 Arizona State University Tempe
Bachelor of Science, Business (W.P. Carey School of Business)
Software Extensive computer experience.
Knowledge MS Office Suite (Word, Excel, Power Point, etc)
QuickBooks, JD Edwards, Peachtree, SAP, and other accounting
software.
Windows, Unix, Linux, and Macintosh.
Misc. 2001 Arizona Caliente Tempe
Founded women's professional football team, The Arizona
Caliente. Which spun off into a 2nd team, The Arizona Titans.
Held tryouts, press conferences, and more.
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