Sales Management

AUGUSTINE AGHAYERE

**** ********* **, ******, ** 60503

E-mail: *********@***.*** Phone: 630-***-****

Career Summary & Skills

Experienced and successful in business development, key accounts

management, program management, and B2B customer support in consumer

packaged goods (CPG), telecommunications, and Wireless accessories. Led a

CPG startup from ideation through commercialization, and penetrated over

1,100 retail outlets nationwide, while maintaining great working

relationships at the executive and management levels. Exceptionally

skilled at coaching, mentoring, and motivating others towards achieving

strategic objectives, and personal goals.

B2B Customer Interface Business Development Problem Resolution Skills

Key Accounts Management Entrepreneurial Skills Great Presentation Skills

Great Interpersonal Skills Relationship Management Contract Negotiations

Team & Customer Focused Leadership Ability Mentor & Life Coach

PROFESSIONAL EXPERIENCE

USA Wireless Solutions, Wood Dale, IL

Manufacturer and distributor of mobile device accessories to major mobile

service providers & Retailers

Director, Business Development

04/2009-11/2009

Tasked with the execution of corporate strategy of expanding product

distribution into new and untapped markets beyond core mobile carrier

space, under the supervision of the Chief Executive Officer.

. Sought out a reputable retail rep. firm to partner with to accelerate

distribution into major retailers and eTailers for accounts in the US and

Canada.

. Participated with CEO to jointly review, negotiate, and sign contract to

formally engage retail rep. firm

. Successfully assembled a retail accounts management structure that will

oversee field performance, reporting, and overall sales performance

. Managed retail account acquisition team, and provided daily support and

product sales strategies

. Created and provided all required and necessary sales tools to enable

sales team to be successful-sales presentations, pricing, sku's, sell

sheets, channel summary briefs with descriptions of solutions etc.

. Maintained effective working relationships with internal and external

management teams and their support staffs

. Ventured into emerging markets outside of North America for new business

opportunities. Established relationships with multiple major mobile

carriers in Africa.

Corporate Program Manager, ---Key Accounts 03/2008

-03/2009

Responsible, and accountable together with the EVP of sales, in planning,

implementation, and day-to-day management of all U.S. sales strategy, field

support, and accounts management for a $40M national carrier account. This

entailed the initiation of new development projects, overall program and

accounts management, risk management, forecasting, deliverables tracking,

managing new product development process from concept through launch.

. Initiated and kicked off all customer projects, communicated customer

requirements to all internal teams, and desired launch dates and ETA of

product deliverables to customer.

. Managed, coached, and supported regional field sales team, tasked with

daily sales support to retail centers

. Monitored and analyzed all field activity data. Utilized this data to

develop, and produce formal intelligence report on customer visits,

products, and sales related activities, which served as the tool with

which to improve sales, quality, new product introductions, and overall

customer satisfaction. This report is presented to all internal and

customer stakeholders on a monthly basis.

. Produced and communicated all project status, updates, and deliverables

on a daily and weekly basis to all internal and customer stakeholders.

Held daily project meetings to track progress, mitigate risks, discuss

and resolve issues

. Managed, tracked, and provided daily product deliverable and schedule

report against forecasts to customer stakeholders and internal

executives.

. Interfaced with all internal department-i.e., product engineering,

product management, accounting, packaging design, procurement, and supply

chain internally, and key management teams at the customer to ensure

successful delivery of products.

. Served as the primary contact and advocate for customers, and as the

single conduit of communications between customers and all internal teams

for all activities, including problem reporting, resolution, and

documentation.

Sopra, LLC, Aurora, IL

2003-2008

Consumer packaged goods company (CPG) that develops, manufactures, and

distributes gourmet pasta sauces and related packaged goods.

GM, Business Development / Key Accounts Management / Customer Support

Responsible for product concepts, product formulation, manufacturing,

packaging, new business development, customer presentations, sales,

accounts management, and customer support. Managed purchase orders, A/R,

A/P, and deductions.

. Developed and maintained close working relationships at executive, mid-

lower management levels

. Negotiated and signed all retailer and vendor contracts relating to

distribution, manufacturing, and sales

. Authored and provided to field sales, product literature, and sell-sheets

with concept, value, product application, competitive advantage, in

support of new account acquisitions

. Identified, prospected, and developed new retail accounts in the

Midwestern territories by presenting and conducting product

demonstrations. Gained entrance and acceptance into Supervalu's flagship

banner in Illinois and Wisconsin for a first year total of 26 retail

outlets.

. Increased retail distribution through the acquisitions of the Kroger and

Albertsons accounts in the Midwest region, for a combined total of 326

retail outlets in the second year of operation. These account closures

resulted in 382 % increase in revenue, and a 1000% increase in profit

over the previous first year.

. Increased sales by about 350 % and net profit by 709 % in one fiscal year

by adding 600 plus AholdUSA retail accounts in the Northeastern region.

Additionally, in the Midwest, acquired Safeway account to add 90 more

retail stores in the Chicago market.

. Evaluated P&L statements, and noted variances in freight costs due to

high fuel surcharges. Offered off invoice pick-up allowance to all

partial load customers. This decision provided over 60 % savings in

freight costs.

. Recruited and managed sales brokers and BDMs, tasked with executing

promotional plans at the retail level

. Conceived, authored, and launched a fully integrated e-commerce operation

to reach online customers.

Agilent Technologies, Warrenville, IL

2000-2003

Provider of test, and measurements equipments and software for

communications, sciences, and defense, industries.

Sr. Sales Engineer, Pre & Post Sales -OSS Software Solutions

Provided Technical Sales Support, product presentations, demonstrations,

and customer training.

. Consistently met or exceeded divisional multi-million dollar quarterly

quota for OSS software solutions sales

. Initiated and authored a step-by-step instructional manual to aid the

support organization, for the portability of product demo. This

initiative enabled marketing, sales, and non-technical staffs in

launching the system at trade shows without technical assistance.

Lucent Technologies, Naperville, IL

1996-2000

Provider of Telecom equipments and software to service providers and

enterprises that deliver voice, data, and video.

Product Support Manager

. Performed trial support, new product introduction, testing, and customer

technical support

. Conducted product testing in Lab and at customer site to demonstrate

solution and provided customer training.

. Ensured successful delivery of solution in the field, while providing

remote and onsite support to customer.

Member of Technical Staff-Customer Support Engineer

. Provided top tier technical support to all North American regional bell

operating companies, and service providers

. Analyzed field found problems, provided software or hardware solutions to

customers

EDUCATION

Keller Graduate School of Management, DeVry University, Chicago, IL

. MBA

DeVry University, Addison, IL

. BS Technical Management

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