Customer Service Administrative Assistant

Kathryn Stoeckle

*************@*****.*** . 989-***-**** . 1423 Kuhl Road,

Sebewaing, MI 48759

[pic]

Professional Experience

AST Dew Tour (renamed alli, action sports alliance) Burr Ridge,

Ill. May 2008-October 2008

Public Relations Intern

- Facilitated interviews between members of the media and professional

action sport athletes

- Wrote athlete biographies for media guides and press kits to distribute

them accordingly

- Coordinated media center and credentialed members of the media in five

different markets

SPECIAL OLYMPICS MICHIGAN Mount Pleasant,

Mich. January 2008-May 2008

Public Relations Intern

- Composed a variety of different written materials, including press

releases, news stories, and public service announcements in AP style and

designed brochures and various promotional materials using In Design and

Illustrator

- Reached out to all Michigan television stations to promote and ensure

programming of our latest public service announcement and updated media

lists

- Organized sponsorship placement, responded to media requests, and

coordinated VIP appearances at the 2008 State Winter Games

CMU SPorts INFORMATION Mount Pleasant, Mich.

January 2009-May 2009

Marketing Intern

- Set up camera and web to film baseball and softball games for live web-

streaming

- Communicated with conference schools, upcoming opponents, and local and

national media contacts to distribute media guides and report scores

- Compiled statistics for 2009 women's field hockey media guide and tracked

media coverage

Central Michigan University Mount Pleasant,

Mich. September 2005-May 2009

Administrative Assistant, Academic Advising and Assistance

- Provided clerical services throughout the academic year and summer

- Utilized numerous computer programs and Microsoft Office applications,

including Access, Excel, Outlook, Power Point, Photoshop, and Word

- Scheduled appointments, answered phones, directed telephone inquiries and

dealt with a variety of people, including upset and distressed

individuals

MICHIGAN DEPARTMENT OF NATURAL RESOURCES & ENVIRONMENT Port Austin,

Mich. May 2010-Sepember 2010

State Worker, Port Austin State Harbor/Sleeper State Park

- Practiced excellent customer service while assisting boaters with pumping

gas, waste pump-outs and dockage

- Sold parking permits and promote the 'Recreational Passport' program for

Michigan license plates

- Organized and administered camper events and activities for 2010 Harvest

Festival

Accomplishments and Activities

. JC Penney, Sales & Customer Service Associate, November 2009-May 2010

. Dr. Daniel T. Webb's Office, Per Diem Receptionist, June 2009-April 2010

. Toronto BMX Jam, Athlete Registration Volunteer, March 2009

. Chip Away Malaria, Fall 2007

. Sport Management Association, January 2007- May 2009

. Intermediate Spanish Speaker

Education

Central Michigan University Mount Pleasant,

Mich. Graduated: May 2009

Bachelor of Applied Arts,

Majors: Integrative Public Relations/Sport Studies

GPA: 3.65/4.0 - Member of Dean's List, Spring 2006 - Spring 2009

Contact this candidate