Customer Service Representative
Resume:
October **
Reaching
Out
In response to the recent position, please accept this letter in application for
On the horizon
the position currently available within your company. As you can see from
my enclosed resume, my experience, as well as my diverse skills, make me
for new
a strong candidate for this position. I would appreciate the opportunity to
opportunities
discuss my credentials with you at a mutually convenient time. Thank you
for your consideration.
Sophia Coons
140 Lonnie Lane Apt 240, Americus, Ga 31709
***********@*****.***
Objective To obtain a position that will enhance my career and allow me to utilize my skills.
Excellent Organizational Skills
Skills
•
Telephone Answering
1. Strong Customer Relations •
Skills 1. Word Processing and Typing
2. Computer Proficiency 2. Filing
3. Data Entry
Computer: WordPerfect, Microsoft Word, Excel.
1.
February 2009to
Experience Customer Service Representative
March 2010
Teleperformacne
AT&T Customers called in and made payments over the phone
Setup payment arrangements for customers, changed calling plans and
features for mobile devices, placed orders for cell phone devices and
changed mobile numbers for customers, and assisted with some basic
trouble shooting for mobile devices.
Accomplishments:
2. Researched information in a timely matter. Result: Saves time for
both the Customer Service Rep and the customers.
3. Created, organized, and set up information in customers accounts
accurately Result: Better access to needed information, and less
time searching for it.
Machine Operator A July 2005 to
August 2008
Cooper Lighting Ind.
CNC set up brakes press machines and made adjustments as needed,
changed out tools and dies and punches, programmed information into
computer from blueprint specification to design parts for lighting
structures, and ran production in a timely matter. Experience with walkie
forklift, moving metal material to and from various destinations.
Experience with calipers, tape measures, and rulers.
Cashier
HMS HOST
Took customers orders and handled money, assisted with baking, stocked
products, and opened and closed the store when needed. Provided great
excellent customer service to customers and answered frequent questions
from customers with high energy.
2009 Present
Education Health Information Management
Devry University, Chicago, IL
Diploma 2003
San Gorgonio High, San Bernardino, CA
Furnished on request.
References
Contact this candidate