Project Manager Management

OBJECTIVE:

To obtain a position of in the field of Information Technology where

acquired knowledge and experience can be utilized to improve efficiency and

enhance growth within the organization.

SUMMARY:

. Over five years of experience with solid understanding of Business

requirement gathering, analysis and documentation.

. Adept at Business and user Requirements gathering and writing skills

with expertise in writing Business Requirements Document, Use Case

Specifications, Functional Requirements Document

. Proficient at creating UML diagrams such as Use Case Diagrams, Activity

Diagrams, Class diagrams, Sequence diagrams, Collaboration diagrams,

and State diagrams.

. Strong understanding of different Software Development Methodologies

like RUP, waterfall and agile

. Proficient at Database like MS Access, MySQL with strong understanding

of SQL language

. Proactive team player with positive attitude as well as has proven

success as an individual.

. Excellent writing and communication skill in English which has been

used to communicate with every level in the organization and also with

clients.

. Outstanding experience in Project Management with excellent leadership

qualities.

. Excellent organizational and planning skills and ability to manage

multiple projects ensuring on time, within scope, and within budget

with rapidly changing information.

. Familiar with different industry standard such as ISO, Six Sigma, CMMI,

HIPPA etc

. Excellent QA Manual and Automated experience using automated testing

tools.

CERTIFICATION:

. Certified Software Business Analyst (CSBA)

. State of Ohio Residence Insurance Agent License - Life, Health and

Variable Annuities

TECHNICAL SKILLS:

Front End Tools: MS Office. MS Visio, MS Project

Database: MS Access, MySQL server

Software Utilized: MS Office, MS Project, MS Visio, Rational rose,

Requisite Pro, Axure(for wireframe), Test director,QTP

Operating Systems: Windows NT/95/98, XP, 2000

Languages: C, C++, SQL

Methodology: RUP, UML, Agile, Waterfall

PROFESSIONAL EXPERIENCE:

Consulting Company

Jan 09 - Current

Position: Business Analyst

Project: OpenEMR

OpenEMR is a medical practice management, electronic medical records,

prescription writing, and medical billing application. This system

transferred all the paper based information into electronic information and

synchronize all the medical records from entering new patients up to

billing and accounting processes.

Responsibility:

. Worked as a liaison between stakeholders and technical team and ensure

successful implementation of desired requirement

. Analyzed and thoroughly understood all the As-Is business processes

such as Patient Management, Billings, Patient Appointments and

gathered requirements for To-Be solution.

. Responsible for identifying and creating project scope and strategic

planning documents to help project manager during planning phase.

. Gathered requirements and created Use Case Document Documents,

Business Requirement Documents, System Requirement Documents using MS

words

. Created class diagrams, use case diagrams, activity diagrams (process

flow diagram), sequence diagrams, context diagrams, collateral

diagrams using MS Visio and Power Point.

. Involved in whole software development life cycle: project initiation,

design, coding, testing and maintenance processes.

. Involved in User Acceptance Testing (UAT) as per the Test scripts.

. Prioritized requirements and provided traceability for requirements

from definition through implementation using Requisite Pro

. Used SQL query language for MYSQL to extract data from the system and

created reports and forms.

. Created Test Plan, test cases, and test scripts for different

encounter and performed testing using automated testing tool (Quality

Center,QTP).

. Helped project manager to achieve goal on time and within budget.

Project: OpenQuote

OpenQuote is the Open Source solution for providing insurance quotations

over the web. Using a web interface, insurance companies can define any

number of products or schemes to support any line of business. These can

then be made instantly available for quotation to any proposer or other

insurance intermediary who has web access.

. Built the system as per the clients' requirements and made sure that

it is delivered as per the expectation.

. In depth support during planning phase to prepare scope, strategic

planning for the project, and prepared project management documents.

. Created different requirement documents such as Business Requirement

Documents, Use case documents, Feature Documents etc.

. Created different diagrams such as class diagrams, use case diagrams,

sequence diagrams, activity diagrams etc.

. Modified available product such as life insurance quote and Auto

insurance quote etc.

. Created totally new products using different conditions and scenario.

. Prioritized requirements as per stakeholders' demands and to reduce

conflicts.

. Took part in User Acceptance Testing from the perspective of users and

made sure that requirements are as per the user or stakeholder's

perspectives.

Project: eLearning Company

. For defining project management activities such as scoping, planning,

estimating, scheduling, organizing, directing, controlling and

closing, worked on MS Project to create, update and track tasks

. Interacted with the other team members to identify requirements and

translate them into business and system artifacts, created Business

requirement Document, Functional requirement documents.

. Involved in project intitiation phase and created project scope and

strategic planning document.

. Prepared UML Diagram such as Use Case Diagram, Collaboration Diagram,

Sequence Diagram and Activity Diagram for the system using MS Visio

and PowerPoint

Project : Blue Cross Blue Shield

. Knowledge of X12 EDI billing standard and HIPPA

. RADT model

. Understood healthcare protocol : Healthcare Claim or Encounter (837),

Enrollment and Disenrollment in a Health Plan (834), Eligibility for a

Health Plan (270-271), Claim Payment and Remittance Advice (835),

Premium Payments (820), Healthcare Claim Status (276-277), Referral

Certification and Authorization (278),Healthcare Claim Attachment

(275)

. Learnt how Healthcare insurance inquiry data flows and Hospital

patient management system

. Got in-depth knowledge of Healthcare processes and claims processes in

the providers' office as per the HIPPA standards

Towson University

Jan 05 - May 06

Projects:

Employee Tracking System:

. Developed MS Access database using Software Development Life Cycle

(SDLC) for the HR department.

. Identified the project scope and then performed feasibility analysis.

. Prepared project plan and gathered business requirements.

. Prepared ER Diagram and Process Model Diagram.

. Developed system using SQL, Access Forms, Reports and macros.

Hotel Reservation System Project

. Developed Computerized Reservation System for a Hotel.

. Prepared System Request which includes business needs, business

values, benefits and constraints.

. Created feasibility analysis report.

. Developed a project plan.

. Gathered, prepared, and analyzed business requirements.

. Created Process Model Diagram and ER Diagram and designed the new

Reservation System.

Recruiting Database System:

. Prepared Recruiting Database System in MS Access for the IT Staffing

Company.

. Identified the scope of the project and prepared the System Request.

. Performed feasibility analysis and developed project plan.

. Gathered and prioritize the requirements.

. Developed ER diagram and schema.

Aashka Consultants

March 02 - Nov 04

Quality Management Consultants

Aashka consultant is a company providing consultancy for implementing

Quality Management System for different kinds of industries.

Responsibilities:

. Worked with different kinds of industry to implement Quality

Management systems.

. Helped client to streamline their processes through Quality Management

system implementation.

. Performed Audits to identify process flow as per standards.

. Created and documented all processes as per Quality Standards.

. Interacted with different department head and identified flaws in

processes, helped them to implement those processes as per Standards.

. Facilitated Management Review Meetings to verify performances as per

Goal.

GMC

Oct 01 - Feb 02

Quality Management Consultant

Worked as a Quality Management System Consultant. Designed, implemented,

and maintained

Quality Management Systems, from initiation through registration for the

company.

Responsibilities:

. Worked with the upper management to find out the goal and the vision

of the company.

. Worked with the people working in different department and also with

the experts of the departments to understand the current way of

working i.e. understood their AS-IS system.

. Identified flaws of the systems, designed and developed the system as

per the Quality Management Standards.

. Prepared Testing documents (Inspection Report) at every stage of

production to minimized chances of going defective products in the

process.

. Conducted internal quality audits, analyzed customer complaints and

product non-conformity reports to take corrective actions.

. Ensured and followed up corrective and preventive actions derived from

the audit and management reviews.

SGI July 00

- Sep 01

Quality Assurance Engineer

Responsibilities:

. Supervised the inspection and monitored of all products being

manufactured starting from inspection of raw material up to the stages

of shipping out finish goods, and investigation of customer returns.

. Collect the quality related problems from different production

departments and identify requirements to improve process.

. Identified root causes of problem by using techniques like Cause-And-

Effect diagrams.

. Executed and monitored documentation requirements to assure that

production records including device history records are developed and

maintained for proper traceability.

EDUCATION:

M.S. in Applied Information Technology Jan' 05

- May'06

Towson University, Towson, MD

B.S. in Mechanical Engineering June

'96 - May'00

M.S.University, India

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