Manager Sales

Joe Wenninger

**** **** ****** ****, ***************, IL 60110

H: 847-***-**** C: 847-***-****

abij7v@r.postjobfree.com

A high-impact Operations, Sales and Customer Relationship Manager --

-- with a strong history of achievements in highly competitive

environments. Proven ability to analyze and solve organizational problems,

identifying root causes and leading successful solutions from concept to

completion.

A successful P & L manager -- especially skilled at making positive changes

in sales volume, teamwork, efficiency, customer service and profitability.

An excellent trainer and developer of managerial talent -- building

organizations that people want to join, holding team members accountable

for successful operations, and achieving results beyond requirements and

expectations.

Extensive professional skills & experience, including:

. Over-Achieving Sales Revenue Targets

. Improving Processes, Procedures & Productivity

. Hiring, Training, Motivating & Team Building

. Turning Under-Performing Units into Efficient &

Profitable Operations

. Creating Strategic Alliances & Partnerships

. Billing, Collections & Cash Management

. Implementing Safety & Quality Programs

. Maximizing Customer Satisfaction & Retention

. Negotiating with Vendors, Suppliers & Customers

. Managing Multiple Units / Multiple Locations

. Cutting Costs & Boosting Profits

Professional Background

Aramark Uniform Services

2006 - 07/2010

-- General Manager, Chicago Area ($14MM annual sales, 52 employees)

. Created and implemented retention SOP's, which decreased open

contracts by 6% and increased retention numbers by 4%.

. Won the Safety Award for 2008 by lowering the incident rate average

from 21% to 6%, which saved $145,000 in accident expense from 2008

to 2009.

. Headed negotiation renewals for 7 of the top 20 accounts for my

location in fiscal 2008: Tsukas Restaurant, Bob Rohrman

Dealerships, Dr. Pepper, Lou Malnati's Pizzeria, Motor Werks,

Mariani Landscape, and the McGrath Dealerships.

. Developed the new sales team at the Arlington Heights location on

contract negotiating skills. This helped the team to be at 100% of

quota for the first 3 quarters of the 2010 fiscal year. The quota

for 9 sales reps was $492,000 in annual revenue.

. Negotiated and signed several multi-location contracts: Garden

Fresh Market, North Shore University Hospital, Fox Valley

Orthopedics, Ruby Tuesday Restaurant chain, Viccino's Restaurant

chain, Lab Corporation, G.O. Parking, Jones Lang LaSalle, and the

Hammond Group.

. Won the "Sales Culture" award in 2007. Our hard work allowed us to

earn this Award, which is coveted from Group to Group and Region to

Region across our business platform. This award is given by the

regional Vice President.

. Won the "Highest Volume in Direct Sales" award in 2008, for selling

over $1 million in revenue.

. Reduced merchandise cost in a two-year span at the Arlington

Heights location: from 21.2% to 16.1% -- a savings of $560,000

annually.

. Raised the Arlington Heights location's profit margin from a -2% to

+6% in 1.5 years. The second quarter was 478% over prior year in

profit.

Joe Wenninger - page 2 (Professional Background, continued)

Unifirst Corporation

1997 - 2006

-- General Manager, Chicago & Indianapolis ($10MM annual sales, 101

employees) 2002 - 2006

. Achieved revenue and profit growth as Branch Manager and General

Manager 6 years straight. Top line growth as a G. M. was $4

million annually, and profit margins grew from 2% to 9%.

. Selected as the Regional Service Trainer for Region Three in 2002.

The training included weekly classes for over 60 managers in

different areas of service.

. Won the "Top Ten" sales award, mainly by selling the highest volume

of annual revenue per account. I maintained this award 3 of the 4

full years I was there.

. Reduced lost accounts from 15% to 3% in one year. The retention in

volume netted the company $625,000 in annual revenue.

. Managed the top 40 accounts as a G. M. and had zero losses for the

4 year term. The sales volume equated to $1.5 million annually.

. Created a garment cost tracking measure my first year as a G. M. to

monitor proper spending, which was later introduced to the entire

company.

-- Branch Manager, Fort Wayne, IN ($1.3MM annual sales, 8 employees)

1999 - 2002

. Through significant expense reductions I successfully turned the

Fort Wayne branch profitable. I raised the profit margin from -4%

to +9% in 1.5 years. When I transferred out of the location, the

profit margin was 248% of Plan.

-- District Service Manager, Indianapolis (500 customers, 7 employees)

1997 - 1999

. Boosted service sales revenue from $3,000 to $40,000 per year, and

reduced the open contract rate from 18% to 6%.

Manager of a Ruby Tuesday Restaurant Bourbonnais, IL

1991 - 1997

. Because of a proven track record, I was selected to be the kitchen

manager for a new Ruby Tuesday in Indianapolis. This included

hiring and training the entire kitchen staff of 24 employees.

. As the new kitchen manager, I was able to manage expenses under

budget each month for the first year, which led to the location

becoming profitable that year. This was the only location of four

in the Indianapolis area to achieve this.

Education, Training & Professional Affiliation

University of Wisconsin - Stout, Hotel & Restaurant Management major, 1986

- 1990.

Additional training in leadership skills, negotiating techniques,

professional sales & sales management skills,

and time management.

Vice President, Midwest Textile Service Association.

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