Air Force Customer Service

*** *. ******* ******, **********, IL 626**-***** 217-***-****

****.********@*****.***

KIMBERLY AURE

Objective

Seeking a challenging position utilizing my supervisory and investigative skills and

abilities gained during my time with the State of Alaska and the United States Air

Force.

Experience

12/2004 – 8/2010 State of Alaska, Department of Labor Fairbanks, Alaska

and Workforce Development, Wage and

Hour

Wage and Hour Investigator I

• Determined compliance of Alaska Labor Law: Titles 23, 36 (Little Davis

Bacon Act (LDBA)) and child labor; communicated information about

Department policies, procedures, processes, Alaska statutes and regulations

to the general public and coworkers (in person, over the phone and in

writing); enforced applicable statutes and regulations when necessary.

• Determined compliance and enforced as needed the United States

Department of Labor’s laws regarding salary exemptions and child labor as

adopted by the State of Alaska.

• Conducted investigations and resolutions of wage discrepancies through

conference and persuasion; authorized to issue subpoenas, complaints

including penalties and/or offer settlements; prepared notice of findings, final

determinations, and offer opportunity to appeal through the administrative

hearing process if resolution not successful; authorized to represent the

Department of Labor in small claims court.

• Served as an Administrative Hearing Officer for Title 36.

• Oversaw compliance of public construction contracts; conducted audits of

payroll records, interviewed workers and reviewed contractor and/or agency

documents; traveled to remote sites to conduct onsite compliance of

contracts and insured the proper prevailing wage rate was paid.

• Conducted random onsite inspections with employers; interviewed

employees, reviewed payroll records and child labor work permits.

• Coordinated with other law enforcement and or other state agencies as

required.

• Conducted education and training seminars to employers and employees;

attended agency briefings and preconstruction conferences; conducted child

labor seminars in public and private schools.

• Compiled statistical data for monthly reports.

• Mentored and trained new employees as needed.

• Appointed as the Fairbanks Regional Supervisor of Wage and Hour

Administration during the primaries absence.

3/10 – 8/10 United States Census Bureau Fairbanks, Alaska

(Part-time) 2010 Census

Questionnaire Assistance Center Representative

• Assisted individuals with the completion of their Census Questionnaire.

• Answered questions regarding the 2010 Census operations.

04/2003 – 12/2004 State of Alaska, Department of Fairbanks, Alaska

Corrections

Correctional Officer II

• Performed initial screening and search of individuals remanded into the

facility.

• Booked individuals into the system, prepared case files, time sheets, and

court documentation.

• Provided direction and oversight for over 200 prisoners by mentoring and

mediating when necessary.

• Prepared and conducted training to fellow officers in proper pat searches

and crime scene preservation.

10/2002 – 06/2003 US Government, Transportation Fairbanks, Alaska

Security Administration

Transportation Screening Officer

• Conducted security screening of persons and their baggage via physical

searches, electronic screening, and x-ray.

• Ensured the safety of all passengers flying out of the Fairbanks Regional

Airport.

• Appointed as Lead Security Officer responsible for supervising a screening

staff of eight to twelve individuals.

01/1983 – 10/2002 United States Air Force

07/1995 – 10/2002

Superintendent and Special Agent, Air Force Office of Special Investigations

(AFOSI)

• Trained, assigned, and supervised six Special Agents of the operational

mission ensuring implementation and compliance with federal and state

laws, governing statutes and rules for investigations.

• Assigned cases to agents, assisted in development of investigative plans

necessary for each case, and conducted weekly staff meetings to review

cases.

• Conducted/assisted investigative staff to ensure that appropriate

interviewing of subjects, targets, witnesses, etc. was accomplished in a

timely and efficient manner.

• Reviewed investigations and reports of investigation to ensure

evidentiary sufficiency and accuracy before submission for prosecution.

• Prepared and presented unit metrics on all operational activity utilized to

measure progress of goals and objectives.

• Researched, prepared, and conducted briefings to Senior Level Base

Officials regarding threat information, force protection,

counterintelligence, and case information.

• Conducted fraud, criminal, and counterintelligence investigations for the

Air Force.

• Conducted initial screening of complaint(s), interviewed/interrogated

witnesses and subjects, then prepared statements, affidavits, and search

warrants.

• Prepared and conducted briefings with Senior Level Base Officials on

case information, counterintelligence threat information, and force

protection.

• Provided testimony during numerous cases sent before both civilian and

military judicial system.

01/1983 – 07/1995

Administrative Manager

• Experienced in day to day management of all office functions including

but not limited to customer service, computer skills (i.e., Microsoft Word,

Excel, Power Point, etc.), organizational skills, budgeting, and fleet

management.

ASEA/AFSCME Local 52, Midnight Sun Chapter

• Served as Department of Labor union steward.

Education and Training

Non Degree Pima Community College Tucson, Arizona

Studies

University of Nevada-Reno Reno, Nevada

Administrative

Law; Fair Hearing

Course

United States Air Force

Eielson AFB,

Air Force Training

Alaska

Course United States Air Force, Office of Special

Investigations

Special Andrews AFB,

Investigations Maryland

John E. Reid and Associates

Course

Andrews AFB,

The Reid

Maryland

Techniques of

John E. Reid and Associates

Interviewing and

Interrogation

Advanced Course Andrews AFB,

on The Reid Maryland

Techniques of

United States Air Force, Office of Special

Interviewing and

Investigations

Interrogation

Andrews AFB,

United States Air Force, Office of Special

Child Abuse

Maryland

Investigations

Seminar

Criminal Justice Institute Andrews AFB,

Counterintelligenc

Maryland

e Investigations/

Collections Course

Nenana, Alaska

Multijurisdictional United States Air Force, Office of Special

Counterdrug Task Investigations

Force Training

United States Air Force, Office of Special

Andrews AFB,

Evidence Investigations

Maryland

Custodian Training

United States Air Force

Superintendent/ Andrews AFB,

Officer In Charge United States Air Force Maryland

Training

Eielson AFB,

Supervisor Safety Alaska

Training United States Air Force

Eielson AFB,

Quality Leadership

Alaska

Training

Davis Monthan

Equal Opportunity

AFB, Arizona

Training

References attached.

Contact this candidate