Manager Years Experience

MELODY GRANT NANAETO

*** ******** *****

Cushing, OK 74023

405-***-**** *******@*****.***

OBJECTIVE: Account Manager/CSR

PROFESSIONAL PROFILE

*Enthusiastic professional, responsible person and computer literate.

* Strategic/Tactical Planning

* Analytical and Financial Skills

* Proven leadership abilities in working as a team, handling multiple

tasks, great adaptability to any organization's environment.

SELECTED SKILLS

Leadership Skills

* Oversaw a staff of three employees which included recruiting, selecting,

interviewing, training and evaluating.

* Ensured safety policies and procedures were followed.

* Scheduled building use time, employee training, classes, patients/clients

and work times.

* Planned and oversaw three budgets ($24,000 to $116,000).

* Approved purchases/expenditures and reconciled expenses.

* Resolve issues, needs and concerns.

* Provided employees with guidance in handling difficult or complex issues.

* Implemented policies, procedures, and service.

* Discussed job performance with employees.

* Ensured documentation was in compliance, maintained and filed correctly.

* Worked in 2 clinical settings, I am aware of HIPPA regulations.

Interpersonal/Public Relations Skills

* Over 15 years experience working with the public.

* Assisted customers in filling out documents and addressing needs, issues

and concerns.

* Established and maintained effective working relationships with clients,

government officials, and other groups/organizations.

* Wrote interesting and effective press releases.

* Identified client groups and audiences, determined the best way to

communicate publicity information with them.

* Developed and maintained the company's corporate image and identity,

which includes the use of logos and signage.

* Respond to requests for information.

Relevant Experience

Education Director Sac & Fox Nation, Stroud, OK

7/08-1/10

Patient Benefits Coordinator Kickapoo Health Center, McLoud, OK

3/07-7/08

Education

Bachelor of Science Oklahoma State University, Stillwater, OK

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