Sonia Sehwerert

***** ** ** ****** . *****, Florida 33175

abij4c@r.postjobfree.com . 305-***-****

Executive Assistant

Skillful, energetic, and dedicated Executive Assistant with extensive

experience in the coordination, planning, and support of daily operational

and administrative functions within a Fortune 500 corporation. Demonstrated

capacity to provide comprehensive support for senior executive-level staff

including, but not limited to: scheduling meetings, coordinating travel and

effectively managing all essential tasks. Proven track-record of accurately

completing research, reporting, information management and sales. Adept at

developing and maintaining detailed administrative and procedural processes

that reduce redundancy, improve accuracy and efficiency, and achieve

organizational objectives. Ability to work in fast paced, stressful

environments and remain highly focused; results-oriented in supporting

complex, deadline-driven operations; able to identify goals and priorities

and resolve issues in initial stages.

Core competencies include:

Research / Reporting Procedural Compliance

Coordinating Travel Corporate Event Planning

Calendar Management

Corporate Communications

Career Experience

STARBOARD CRUISE SERVICES, INC/LVMH - Miami, FL, 2007 - 2010

Executive Administrative Assistant

Provide high-level administrative support to Senior Vice President of

Operations and his direct reports.

. Duties consisted of: Coordinating monthly meetings and one-on-one's via

telephone conference and in-house meetings. Controlled logistics for

Operations related conferences ranging between 150 - 250 participants.

Maintained Sr. VP's business calendar, in addition to the Operations

Global and Travel and calendars. Coordinated all domestic and

international travel, issuing of boarding requests, port pass letters,

and appropriate travel documents for Sr. VP and other executive staff.

Worked cross-functionally with other departments as part of the Corporate

Event Planning Committee. Prepared expense reports and reconciled all

business related charges with accounts payable. Updated Ops employee

records such as Leave Requests and maintained Port ID System for al

corporate employees, in addition to, preparing port pass letters for

employees and its vendors as required by Department of Homeland Security.

Partnered with Human Resources to review potential candidates for open

positions, scheduled interviews and organized on-boarding agendas for new

hires. Set protocol for sending Ships Communications and created new

Ships Communications template to be used corporate-wide.

. Lead the 2008/2009 Employee Sale Project which generated in $400,000 in

revenue to the company.

PIZZA HUT, INC. / YUM RESTAURANTS INTERNATIONAL, Dallas, TX; 2005 - 2007

Central Territory Head Coach Administrative Assistant

Provide high-level administrative support to Central Territory Head Coach

of Pizza Hut domestic, Vice President of Operations, Sr. Director of

Operations and six Franchise Business Managers for Yum Restaurants

International.

. Duties consisted of coordination of monthly meetings, conferences and

logistical efforts for Operations functions and summits, including

conducting initial site inspections, and reporting findings to Operations

team. Maintaining Operations and personal calendar, FBM Travel and

Stewardship calendars, Period Calendars and coordinate all domestic and

international travel. Responsible for preparation of expense reports and

reconciliation of all corporate American Express charges. Creation and

maintenance of Market Prioritization reports, various Rack and Stack, and

Balance Scorecard Summary Reports and presenting data in monthly brand

meetings. Responsible for updating Balanced Scorecard Tool manuals and

guides for Franchise reporting software. Responsible for supervision of 6

Administrative Assistants in the various regions and held periodic

conference calls to monitor progress and ensure alignment within Central

Territory. Duties also consist of preparing PowerPoint presentations and

excel spreadsheets as needed, in addition to, maintenance of Franchisee

contact database and serving as point person for yearly GFP Survey.

MARITIME TELECOMMUNICATIONS NETWORK, Miramar, Florida; 2003 - 2005

Operations Administrator

Responsible for day to day operations and supervision of the Technical

Service department's 31 technician's and provided high level support to the

Director of Technical Services, Director of Telephony Engineering and Vice

President of Operations.

. Directed all administrative and project support efforts, coordinated

domestic and international travel for all department employees, scheduled

meetings, coordinated technician visits and obtained vessel security

clearance, maintained and updated employee records, updated Leave

Requests and provided HR information for new hires, generated weekly

forecast schedule reports, issued customer invoices, developed protocol,

calculated technician per-diem, reviewed and updated expense reports,

generated visa requests and traveled as needed to assist technicians.

CARNIVAL CRUISE LINES, Miami, Florida; 1998 - 2003

Operations Assistant

Assisted Consumer Research Department's, Operations team in maintaining a

consistent work environment by ensuring Personal Vacation Planners adhered

to corporate policies.

. Qualified and provided sales and customer service for potential and

existing guests. In addition to, processing new and existing reservations

using Siebel Database System and internal reservations systems. Duties

consisted of heavy telephone and data entry contact with guests, meeting

& exceeding monthly quotas, handling irate guests and offering immediate

problem resolution, researching web leads and assigning them to Personal

Vacation Planners, reviewing PVP's bookings and ensuring proper protocol

was adhered to and conducted internal audits on all terminated employees

bookings while maintaining contact with their clients until they sailed.

. January & February 2001 Century Club Achievement, February 2001 Employee

of the Month and Top 10 Producer in Consumer Research Department for

2001.

Education

Certificate in Business Communications

American Management Association - Saranac Lake, New York

Bachelor of Arts in Liberal Studies

Florida International University - Miami, Florida

Dean's List: Spring 2002 and Summer 2002

Associate in Arts Degree - Secondary English Education

Miami Dade Community College - Miami, Florida

Skills

Computer

MS Word, Outlook, Excel, PowerPoint, ADP eZLabor and PeopleSoft.

Language

Fluent in English and Spanish.

Professional

Leadership, team-building and excellent interpersonal skills. Strong

analytical skills.

references

Available upon request.

Contact this candidate