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Sales Manager

Location:
Farmington, MI, 48334
Posted:
October 26, 2010

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Resume:

Valine Topakbashian

***** ************

Phone: 248-***-****

Farmington Hills, MI 48334

Email: abij1k@r.postjobfree.com

EDUCATION

Wayne State University

May 2007-May 2009

Masters of Business Administration

Detroit, MI

Concentration: Finance

The University of Michigan

Sept 2001-Aug 2005

Bachelors of Business Administration

Dearborn, MI

Major: Finance

Major: Management

Dean's List

North Farmington High School- Diploma

1997-2001

. Repeating Honor Roll

Farmington Hills, MI

. DECA Marketing Club

. Track and Field

. Multicultural Club

EXPERIENCE

Financial Analyst

Nov 2007-Present

GMAC Financial Services

Detroit, MI

Treasury Operations

. Support and execute the trade confirmation and clearing process

associated with Equity, Equity Option, Fixed Income, and

derivatives trading

. Responsible for confirming TBA-Mortgage Backed Security, and Repo

trades with counterparty and custody Agent along with conducting

trade pair off and allocation

. Confirm Futures & Options trades with clearing broker, reconcile

discrepancies/errors, and offset trades and Settlement

. Leverage the deal capture platform and establish trade profiles

within Bloomberg

. Responsible for administering the life cycle of swaps (execution to

termination)

. Identify, confirm, and administer cross-currency debt interest and

maturity swap payments, and review swap Confirmation agreements

. Develop reports and spreadsheets to verify appropriate trade

related payments occur and are posted Appropriately to the general

ledger system.

. Demonstrate a detailed understanding of the trade process to

communicate and address issues with internal Groups or

counterparties in a timely manner

. Communicate efficiently and regularly with internal treasury

centers, trading desk, trading product Management, finance,

counterparties, and cash operations

. Proficient in BlackRock System and understand the intricacies of

the programs

. Participate in special projects as needed.

Trading, Investments & Banking

. Developed a broad understanding of the company's funding

activities with a primary focus on short-term

Funding

. Gained exposure to the money markets and short term

trading activity- Bloomberg main source of trading

. Analyzed and created short term forecast of daily US corporate cash

flows used to determine short term funding Requirements and excess

cash for investments

. Invested a portion of GMAC's cash portfolio within established

guidelines while maximizing the return on each Transaction

. Promoted/negotiated for the sale of short term debt by interfacing

with existing as well as potential Institutional investors

. Prepared various management reports, forecasts, reconciliations,

and memos for internal and external Distribution

. Interfaced with various internal and external parties regarding the

daily settlement of debt transactions

. Balanced daily cash flows to ensure all cash was accounted for and

invested

. Special projects: Created and distributed the NAO and global

unsecured debt maturities report on a bi-weekly and monthly Basis

Personal Banker

May 2004-Nov 2007

Charter One Bank

Farmington Hills, MI

. Trained first four months in different areas (Internship):

Responsible in maintaining the vault, maintaining the ATM,

Opening/closing Accounts, selling products and services, conducting

site visits, clientele calls, Shadowing assistant manager in

coaching, leadership, sales planning and implementation

. Successful in meeting production & customer satisfaction targets

established by the manager as well as Obtaining, retaining, and

managing semi-affluent clients with the objective of advancing the

client to The Private banking area

. Determined the customer's financial objectives using needs based

sales processes and reviewing their Lending needs

. Recognized clients' sales and service needs as well as responding

to complex customer complaints and Questions

. Proactively sold and cross sold products and services to

new and existing customers

. Responsible for researching and correcting customer

account errors

. Provided clear, concise, and customer-focused communication

throughout the process and insured that The customer was provided

with current updates on the status of their request

. Responsible for calling on existing and potential customers in

order to retain existing accounts, as well as Develop new accounts

. Maximized sales opportunities from telemarketing leads through

outbound contact with potential customers

. Responsible for interacting with Business Banking Officer

to ensure timely and proper referrals

. Responsible for generating sales of Home Equity Lines of

Credit and Home Equity Loans

. Effectively collaborated with Loan Processing, and other internal

Home Equity Departments as necessary to Ensure all loan conditions

are met in a timely and accurate manner

Key Holder/Sales Associate

June 2002-June 2004

MontBlanc

Troy, MI

June 2003-May 2004

. Sell and promote luxury merchandise: Writing

instruments, jewelry, men's furnishing, etc

. Promoted to more prestige boutique location due to high

performance

. Exceeded monthly budget goals by 40%

. Corporate acknowledgement for overall performance based

excellence

. Chosen as team member to salvage boutique from negative

figures

. Monitor daily budget and analyze and compare to

proceeding years

. Responsible for opening and closing of store

. Maintain clientele and develop relationships through

written and verbal communications

. Extensive work on displays and inventory

. Assist with setting work schedules for staff

LANGUAGES

. Fluent and literate in the Armenian language

. Moderately fluent in Spanish

COMPUTER SKILLS

. Proficient in Microsoft Word, Excel, PowerPoint, Access,

Visual Basic, Internet Research and PHStat2, BlackRock,

Omgeo



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