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Customer Service Representative

Location:
Garner, NC, 27529
Posted:
October 20, 2010

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Resume:

Ashly Renee Farmer

*** ******** **.

Garner, NC *7529

252-***-****

abiiyq@r.postjobfree.com

Education North Carolina State University- Raleigh, NC 5/06

Bachelor of Science in Horticultural Science

Experience Wood Termite and Pest Control- Smithfield, NC 2/08-

10/10

Customer Service Coordinator/Scheduler

- Serve as a customer service representative for the company

- Perform data entry and office related tasks in a time

efficient manner

- Schedule and print several technicians' daily work

- Complete required paperwork related to services provided

- Perform daily organizational tasks regarding files and

paperwork

- Daily breakdown of previous day's work in assigned

technicians' workbooks

City of Raleigh Parks and Recreation - Raleigh, NC 3/07 -

12/07

Office Administrator - Optimist Community Center

- Serve as customer service representative for the community

center

- Screen incoming phone calls and direct as needed

- Perform data entry and office related tasks in a time

efficient manner

- Register city residents for recreational teams and classes

using technical software

- Handle event schedules and monies for community functions

Putt Putt Fun Center - Raleigh, NC 5/06 - 6/07

Shift Supervisor

- Responsible for providing quality customer service

satisfaction - Oversee employee activities,

including time management and productivity

- Accountable for financial transactions

- Inventory, order, and organize incoming commodities for

sale

- Consultant for special events

- Responsible for upkeep of equipment and interior

appearance

Administrative - Meticulous organizational ability

Skills - Proficient oral, written, and documentation skills

- Experience in writing technical lab reports and public

documents

- Proficient in Microsoft Office (Word, Excel, PowerPoint)

- Five years experience in public positions

- Instrumental in problem evaluation and solving strategies

- Experience in providing product in restrictive time

conditions

References Kelley Carter

NCSU Graduate Student / Course Teacher

Charlotte, NC

910-***-****

Cassaundra McDowell

Collections Manager

Smithfield, NC

910-***-****

Susan Adams

Director - Optimist Community Center

Raleigh, NC

919-***-****



Contact this candidate