Jadzlaida Folk

*** ********** **.

cloverdale, ca 95425

860-***-****

abiiqc@r.postjobfree.com

overview

A highly motivated Chemical Engineer with a verifiable record of

accomplishment in various areas of Manufacturing. Highly

passionate, recognized as a results-oriented and solution-focused

individual. Areas of strength include:

Manufacturing Quality assurance

Systems implementation Warehouse and Production Skills

Knowledge in ISO9001:2008 Communication Skills

Background in CAD

Project management Computer Programs

Inventory control Research Abilities

Bi-lingual

education

M.S. Lean Manufacturing

Kettering University

2014

B.S. Chemical Engineering

Universidad de Zamboanga

2003

Associate in Computer Technology

Universidad de Zamboanga

2000

PROFESSIONAL EXPERIENCE

Search Engine Evaluator 2012-present

Appen Butler Hill

A language technology solutions and consulting firm.

Provide feedback to search engine development teams to ensure that

Internet search results are accurate, timely, comprehensive, free

of spam and relevant to the search query's intent.

Collected speech samples that are pooled, digitized and used to

train computers to recognize speech input.

Customer Support Officer

2006-2011

West at Home Inc.

The nation's leading provider of outsourced communication

solutions.

Managed quality communication, customer support and product

representation for each client.

Worked under strict deadlines and responded to service requests

and emergency call-outs.

Resolved product/policy issues and shared benefits of new

technology.

Created new processes and systems for increasing customer service

satisfaction.

Recommended, selected and helped locate merchandise based on

customer needs and desires.

Generated leads for new sales through telephone and email contact

with customers.

Plant Engineering and Maintenance Coordinator

2003-2005

Destilleria Limtuaco and Co. Inc.

Manufacturer of distilled spirits, whiskies, brandies, gins, rums,

vodkas, tequilas, cocktails, herbal and sweet wines, and the

original medicinal wines.

Assist in development of production tracking and quality control

systems, analyzing production, quality control, maintenance and

other operational reports, to detect production problems.

Review design deliverables together with design consultant and

engineers to ensure order for submission.

Perform project schedule maintenance to include estimates of job

percentage complete, start and finish dates, and forecasting of

remaining hours for assigned project tasks.

Participate in the career development for Engineering Coordinators

program which includes job rotation, training, and continuing

education.

Assist in the discovery and resolution of day-to-day manufacturing

issues.

Perform other related activities and special projects as needed.

Participate in pre-audits and audits of company facilities,

records and procedures as required.

Communicate and provide input to other internal departments in

matters relating to operational compliance issues.

Assist with the development; implementation and progress reporting

related to action plans required as a result of internal and

external safety, environment, and compliance audits.

Fixed Asset Officer

2003-2005

Destilleria Limtuaco and Co. Inc.

Maintains inventory and submits written requests for supplies;

tests and evaluates new supplies and equipment.

Preparation of schedules as required for internal and external

auditors.

Coordinated inventory and cost control programs.

Accomplishments

Prepared plans and layouts for equipment or system arrangements

and space allocation.

Analyzed data and provided recommendations which resulted in

adoption of new cost-saving equipment.

Saved 8% on supply costs by working closely with suppliers to

ensure components met department quality standards.

Received a merit raise for strong attention to detail, exemplary

customer service and team-player attitude.

Received Engineering Degree with Academic Scholarships.

Supervise group of 10 engineering staff in the renovation of Water

Treatment Plant.

Led the first Waste Management Program for Universidad de

Zamboanga.

Contact this candidate