Customer Service Rep
Resume:
Chloe Davis
Kansas City, Mo 64129
Objective: Seeking a full time position, that would utilize my customer service skills and my
accuracy to detail, and organization that would allow me to meet aggressive deadlines within your place
of business.
• Confer with customers by telephone or in person in order to provide information about
Skills:
products and services, to take orders or cancel accounts, or to obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments,
as well as actions taken.
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise,
refunding money, and adjusting bills.
• Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned
adjustments.
• MS Word, MS Excel, MS Outlook
Experience: H & R B lock(seasonal) Kansas City, Mo
Customer Service Rep. Janurary 2010 to March 2010
Sprint Lenexa,Ks
Customer Service Rep. November 2007 to April 2009
Children's Mercy Hospital (SODEXHO) Kansas City, Mo
Customer Service Clerk July 2006 to September 2007
Fritz Railroad Restaurant Kansas City, Mo
Cashier, Waitress October 2004 to January 2006
Beverly Hills Nursing Home Royal Oak, Mi
Dietary Aide April 2001 to June 2006
AT & T Kansas City, Mo
Customer Service Rep. April 2001 to December 2001
Sutherland Lumber Kansas City, Mo
Cashier, Customer Service March 2000 to April 2001
Education: M EDS Training Program Kansas City, Mo
C.N.A. Completed: 09/10/2010
Penn Valley Community College
Nu rsing 08/2010-Current
Lincoln University Jefferson City, Mo
Nursing N/A 08/03-05/04
Paseo Academy Kansas City, Mo
High School Diploma 2001
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