Sales Customer Service

Michael Andy

253-***-**** *** Hoquiam Ave NE

abiiha@r.postjobfree.com Renton, WA 98059

Sales Account Executive

Nine years of professional experience in sales, marketing, office management and customer service.

Result oriented and competitive performance; consistently demonstrates outstanding abilities in

exceeding quarterly sales quota's and revenue targets with a high level of customer service focus.

Works well independently, hunter mentality and a team player. Displays creative techniques in

establishing point of contact with key decision maker in various offices, strong interpersonal skills

providing mentoring to field sales representatives; has proven multi tasking and problem solving skills.

New Business Development

Key Account Sales

Rapport Building

Professional Experience

Philips Consumer Lifestyle – SONICARE 2004 – September 2010

Dental Inside Sales Representative

Snoqualmie, WA

Proven track record in exceeding quarterly sales targets:

o 1st qtr 115%, 2nd qtr 104% in 2010.

o Averaged 165% for 2009.

o Achieved over 25% revenue growth in territory during the 3rd and 4th qtr of 2008.

Promoted to Inside Sales Territory Manager in April 2006.

Managed, supervised and developed Mid Atlantic territory of dental professional accounts by

encouraging the use, selling, support and recommendation of multiple Sonicare products.

Conducted Webex based presentations & direct mail campaigns to prospective clients which

produced very remarkable sales revenue.

Attended National Dental Trade Shows encouraging further Sonicare endorsement; facilitated

marketing presentations during trade events.

Assisted customers with account questions, billings, prices, accepted payments; documented

all call activities in dental account to help with the sales cycle process.

Enterprise Rent A Car / Truck 2001 – 2004

Assistant Manager

San Jose and San Bruno, CA

B2B sales and marketing which increased the growth of the New Truck Division’s fleet by 69%

within 11 months.

Top Sales for San Francisco Group for new accounts landed in March and May 2004

Promoted to Assistant Manager of San Francisco’s New Truck Division in August 2003.

Top Sales Performer in July, September and December of 2002.

Promoted to Assistant Manager of Rent A Car Division San Bruno California in September

2002; recognized by the San Francisco Group for Top Customer Service in August of 2002.

Hired, trained, and supervised new employees on the operations of the company; demonstrated

to employees the effective and efficient performance of different tasks.

24 Hour Fitness June August

2000

Management Intern

Billings, MT

Drove sales of personal training programs and memberships to new and existing members by

giving orientation programs and presentations.

Prepared, organized and set schedules for classes and ensured efficient programming at the

center

Consulted members of body fitness and conducted body composition analysis.

Established and maintained solid relationships with different customers; promoted stylized

programs of the center to health and fitness enthusiasts.

Education

B.S. in Exercise Science; Rocky Mountain College; Billings, MT. 1998 2001

Tr a i n i n g s & Te c h n i c a l S k i l l s

Philips National Sales Training, August 2009

Professional Selling Technique, April 2009

Proficient in Microsoft Word, SAP, Onyx, Glovia Billing System, Webex Presentations

Notable Highlights

Volunteer Mixed Martial Arts Instructor West Coast Fight Team 2007 Current

NAIA 3 Time Football All American, 1999 2001

Team Football Captain, 2000 2001

Awarded by Philips Consumer LIfestyle:

o Sales Representative of Q3, Q4 2006 and Q1 2009.

o No. 1 Dental Inside Sales Representative in 2005 with $775K total revenue

o Recognized as No. 1 Ranked Top Sales producer at 4 of 6 trade shows.

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