Customer Service High School

AGYEMAN BONSU

**** ******** ****,

CHARLOTTE NC *8213

abiiea@r.postjobfree.com

Phone # 704-***-****

EDUCATION

Kwame Nkrumah University of Science and Technology, KNUST, Ghana

Bachelor of Science, Civil Engineering- June 2010

Kuamsi High School, Ghana

High School Diploma, June 2005

CORE SKILLS AND KNOWLEDGE

6 Ability to communicate effectively and maintains favorable public relations.

7 Customer Service Management

8 Results-driven, very proactive, innovative and creative with excellent interpersonal

relationship in team work to increase productivity, wealth and value.

9 Adept at learning new concepts quickly, multi-tasking and thriving in a fast-paced

environment.

10 Training as intern / assistant under several professional Engineers.

11 Technical Report Preparation and Presentation

12 Proficiency in Microsoft: Word, Excel, and PowerPoint and AutoCAD

WORK EXPERIENCE

Liberty Food Market, 638 Wsugar Creek RD., Charlotte, NC 28213

Sales Assisant, August 2010-Present

•Record sales of all transactions done between the customers and the company

•Provide support and help to the customers

•Display, organized and stocked and took inventory

•Clean showcases and work area

•Interact with a multi-cultural public diplomatically, courteously and efficiently

•Provide support and help to customers

Metropolitan Assembly, Engineering Department, Kumasi, Ghana- May-August

2008

City Quantity Surveyor's Personal Assistant

•Took minutes of on and off-site meetings and prepared presentations

•Reviewed variation schedules and assess interim payment certificates

•Visited and inspected work in the Government schools

•Prepared bill of quantities from project drawings

•Reviewed and assessed of subcontractors tenders

•Assessed the materials and subcontract procurements

•Reviewed and updated delivery schedules of subcontractors

Geotechnical Engineering Division Fomesua, Ghana- May-August 2007

Assistant Laboratory Technician

•Performed soil and construction material tests

•Entered data, evaluated and analyzed test results

•Prepared geotechnical interpretative reports

Science Teacher

Mother Smith International School, Kumasi, Ghana- July 2005-August 2006

•Handled Basic Stage two and taught Mathematics, General science, Environmental

Science, English, Ghanaian Language and Religious and Moral Knowledge

•Prepared lesson notes

•Prepared end of term reports

•Recorded cumulative assessment

AWARDS AND HONORS

Best and Well Behaved Student Award

Founding Member and First Financial Secretary of GOSA

Founder and President of CESAGT

CLM Seminar Certificate

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