Customer Service Manager

[Phone number]•[E-mail address]

[Your Name]

***** ******* **. ******, ** 22960•540-***-****•***********@*****.***

Jessica L. Weaver

Objective

To obtain a position that allows me to utilize my current knowledge and skills with the opportunity of

advancement in the career field of my choice.

Experience

May 2007-Current

Old Dominion National Bank North Garden, VA

Manager

Open and close customer accounts

Assist in the resolution of customer disputes

Increase branch productivity by cold calling and cross selling products

Perform employee performance reviews

Perform monthly audits of teller drawers including vault

Review and process consumer loan applications

August 1999-May 2007

Albemarle First Bank Charlottesville, VA

Customer Service Rep./ Assistant Manager

Open and close customer accounts.

Perform monthly audits of teller drawers including vault

Answer telephone and address customer concerns regarding their accounts

Education

2007-2008

American Intercontinential University Buckhead, GA

Associates of Science in Business Administration

Concentration in Criminal Justice

References

References are available on request.

Contact this candidate