Customer Service Representative
Resume:
BRIAN D. DANGERFIELD
**** ******** **. ***. **** abiib3@r.postjobfree.com
Sacramento, CA 95815 916-***-**** or
OBJECTIVE
To obtain a position in a challenging and rewarding environment, that will
utilize and expand my knowledge and skills as well as compliment my
personal growth.
EDUCATION
Collins College, Tempe, AZ
Associates of Occupational Studies Degree in animation
September 1999 - February 2001
University Of Phoenix, Concord, CA
Currently Enrolled in Information Technology with a Concentration in Web
Development Bachelor Of Science
SKILLS AND ABILITIES
> Microsoft word, Microsoft Excel, PowerPoint, Adobe Photoshop, Quark-
Xpress, and internet applications (both Mac and PC).
> Traditional animation/Computer animation, Character Design, Story
Boarding, Computer Modeling Compositing and Editing
> Excellent leadership skills individually or in a team environment,
> Excellent organizational and problem solving skills
> Energetic, outgoing, and posses an outstanding work ethic
WORK EXPERIENCE
5/2008 - Allied Barton / Financial Freedom - Emeryville, CA
Present Field Training Officer
> Train New Day Shift personnel
> S.O.C Operator
> Vehicle / Foot Patrol of site
> Assist management with special projects
> Make identification badges for contractors and new employees
2/2006 - Spherion / AAA - Roseville, CA
1/2008 Customer Service Representative
> Answering multiple phone lines and providing excellent customer
service
> Assisting in the training of new employees and implementing office
protocol
> Maintaining inventory and supplies
> Assisting in the marketing /advertising department
6/2004 - Guardsmark/Genentech - Vacaville, CA
2/2006 Security Officer
> Interacted with customers, various companies, service centers and
small businesses
> Certified in CPR and First Aid
> Answered multiple phone lines and provided customer service
> Trained in emergency response
> Assisted in the training and managing of new employees
> Patrolled various security sites
5/2002 - Claremont Resort & Spa - Berkeley, CA
10/2003 Loss Prevention Officer
> Interacted with customers, major corporations, VIP members, and
response units
> Assisted in the training and managing of new employees
> Patrolled property
> Crowd control
> Operated security camera system
References Available Upon Request
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