Customer Service Manager

Netanel Segal

*** ********* ** ********* * 407-***-****

Longwood, FL 32779 E-mail abii93@r.postjobfree.com

Goal

Obtain a challenging Management position in a progressive organization.

Summary of Qualifications:

• Hands on production and management experience.

• Exceptional analytical problem solving ability.

• Self starter with high motivation and strong work ethic.

Sales person with a heart of a teacher.

Work Experience

Manager/Grower Royal Mulch and Nursery/Royal Landscape April 2007 –Present Gotha, Florida

Manger of a 30 Acre retail & wholesale landscape Nursery/ Garden center. Growing, inside sales and

customer service. Supervise 16 employees. Assist customers with plant choice and care information. Certified

pest control operator for Royal Landscape and Maintanace.

Supervisor Lawn Dept. Florida Pest Control & Chemical Co. Sep. 2005 April 2007 Orlando, Florida

Supervise 5 route technicians. Customer service, quality control and sales

Greenhouse Manager Phoenix foliage Inc/ Foremostco Feb. 2004- May 2005 Winter Garden, Florida

Managed 4 acre Foliage liner greenhouse. In charge of 22 employees and over 3 million dollar production.

Budget, plan, and direct growing, maintenance, production and shipping departments to accomplish goals.

Communicate with sales, customers and suppliers about crop timing and quality. Use of biological control.

Branch Manager, McCall Service Inc. Dec. 2002- Jan. 2004, Orlando, Florida

Successfully managed a branch of a pest control, lawn service and termite control company. Provide service

to commercial and residential accounts. In charge of 14 employees, budget, P&L.

Head Grower, Milestone Agriculture, Inc. Feb. 2000-July 2002, Apopka, Florida

Directly responsible for a 2.0 million dollar crop. Supervise 3 assistants. Purchased growing supply.

Implemented pest management program. Improved chemical safety awareness. Prepared department budget.

Increased quality of crops, reduced losses.

Grower, Safety Director, Twyford Plants Lab. Inc. 1997-2000, Apopka, Florida

Responsible for a 2 million dollar crop. Reduce production loss and increase quality of plants. Conducted

monthly training and safety orientation for 75 employees. Put together Site Safety and Haz/Com program.

Senior Grower, Jacobson's Plants, Inc. 1995-1996, Apopka, Florida

In Charge of $500,000 crop of quality foliage plants. Supervised workers. Inventory and quality control.

performed soil and water analysis.

Grower Natural Beauty of Florida 1993-1994, Apopka, Florida

Responsible for $500,000 plant material and annuals from seeds and cuttings.

Branch Manager, Kibbutz Yahel 1987-1992, Yahel, Israel

Managed a 70-acre orchard. Supervised up to 40 employees. Recruited, trained and evaluated personnel.

Responsible for all work from planting to harvest, grading, packing and marketing of a 1 million dollar fruit

crop. Reduced labor costs and general expenses while increasing crop and quality.

Extension Agent Extension Service, Ministry of Agriculture 1982-1987, Negev Desert, Israel

Advised growers on orchard management, through field visits, seminars and newsletters. Participated in

research and introduction. Responsible for program development and providing growers with research based

knowledge. Helped transformed the Negev Desert into a green and prosperous place.

Research Technician Food Science Ins. Volcani Center of Agriculture research 1977-1982, Israel

Part Time research technician, full time scholarship. Conduct research on post harvest physiology of fruit.

Education and Certification

Master of Science, Agriculture; Major: Food Science Hebrew University, Jerusalem, Israel, 1981

Bachelor of Science, Agriculture; Major: Horticulture Hebrew University, Jerusalem, Israel, 1979

Pest Control technology, Purdue University,2003 AIB Warehouse Sanitation,2003 Florida

Private Applicator License from 1994 Florida GHP & L&O license from 2008

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