Customer Service Manager
Resume:
Adam L. Delp
Marseilles IL *****
*********@*****.***
Objective
I am a hardworking and dedicated individual
who has a great deal of ambition. Although I have branch management
experience and driving experience in the industrial gas industry I am always up to a challenge
and I love to learn. I am seeking a position where I can develop and excel while
using my knowledge and experience to benefit my employer.
Summary of Qualifications
* Manage site and staff (drivers, officer personnel, & sales team)
* Responsible for maintaining compliance with DOT, OSHA, and Medical License
Regulations .
*Quality Control, Inventory control, Shipping, Receiving, Budget, Profit / Loss, branch audits
*Strong background in sales, marketing, merchandising, and staff development.
*Maintained Class A with hazardous Materials endorsement & trained drivers
*Management of all financial operations of branch including daily deposits
*Vast knowledge of all industrial & medical gases
*Vast knowledge of the welding industry and all equipment pertaining to it
*Keen attention to detail and a sense of urgency
*Effective time management and organizational skills
*The ability to learn and perform multiple tasks in a fast paced,dynamic team environment
*A positive attitude,effective problem solving ability,and dedication to providing optimal
customer service
*Effectively communicating business statistics & progress toward goals to motivate the
performance of others
Experience
Fastenal, Morris Illinois
August 15, 2009-Current
General Manager
Manage 127 Client Accounts
Create New business and Manage Current Accounts
Scott Gross Industrial Gas Company, Loudon, Tn.
April 10, 2008---August 3, 2009
Branch Manager
Manage staff and all operations of 5th largest branch in the Company
Air Gas, Knoxville, Tn.
June 15 2007---April 05, 2008
Driver,
Ran and controlled daily route and deliveries
Air Gas, South Chicago Heights, Il.
August 1, 2006---June 1, 2007
Driver, 2005-2006
Ran and controlled daily route and deliveries
Contact this candidate