Customer Service Assistant

Amy Kelly

Cell: 404-***-****

E-mail: ***********@*****.***

Objective

To gain full-time employment in a position that will benefit from my

experience in marketing, public relations and customer service.

Relevant Work History

2008.

Cities and Regions

Box 60, 34 Buckingham Palace Rd, London, UK - $20/hr

Market Research Virtual Assistant (From Home)

Responsible for the understanding and development of diversified market

research related to resolving problematic issues of urbanization as 3rd

World nations seek to build World Class Cities. This includes research of

current World Class Cities such as Atlanta, New York, London, Los Angeles,

Tokyo and Hong Kong, the collection of direct contact information for

international city leaders and economic development organizations, as well

as the development of secondary research regarding government structures,

city events, laws, and policies for corporate consultation, presentation

and publication by CEO Greg Clark

2002-2005

Kelly Consulting

112 Springdale Drive, Washington, GA 30673 Phone 404-***-**** Self Employed

Freelance Marketing Assistant

Responsible for researching targeted clients for marketing and IT

solutions, account/project management, weekly project reports and completed

project evaluations, financial budgeting, marketing strategies, public

relations coordination, event planning/participation, website maintenance

and support, and customer relationship management. Clients include The

Town of Atlantic Beach, SNE-Solutions, Gullah O'man Shop, Kellion-Col Real

Estate, Cumming Home Expo, and Choice Capitol Funding.

2002.

Georgia College & State University Campus Box 23, Milledgeville, GA

478-***-**** - Ms. Hopkins - Monthly Stipend

Resident Assistant & Resident Director:

Beginning as a Resident Assistant I managed a floor of 20 residents, took

responsibility for weekly night duty, participated in weekly staff

meetings, completed weekly reporting, and organized monthly social

programs. When promoted to Resident Director: I managed the safety of 170

residents in a residence hall, a staff of 5 Resident Assistants, 2 Night

Monitors and 2 Desk Attendants. I also co-managed the campus judicial

board, organized weekly staff meetings, participated in weekly executive

meetings, and organized quarterly residential social programs.

Summer 2001

The High Museum of Art

407 Auburn Ave. NE. Atlanta, GA, 30312 - Public Relations Office - Unpaid

Intern: Marketing and Public Relations

I worked closely with the Marketing and Public Relations staff to promote

museum openings and events. This included writing Public Service

Announcements, and Press Releases, assisting with mass marketing mail-outs,

and organizing media kits.

Non-Profit Activity:

3534 Edwards Street, Springdale MD 20774 Pone 301-***-**** - Anthony Kelly

- Unpaid

2000-Present

Col-Kel's purpose is to assist "at risk" individuals in becoming productive

citizens through the use of education and training programs that prepare

the individual to achieve spiritual, as well as academic, excellence; and

to assist charitable, religious and educational organizations in strategic

planning and infrastructure restoration.

Education:

Present University of Phoenix Online Program

MBA - Sought - Expected Date of Graduation 4/2011

1999-2002 Georgia College and State University Milledgeville, GA

BS Art / Marketing

Minor Art History

Skills

MS Office, MS Publisher, QuickBooks, Internet Explorer/Netscape, Mac OS-X,

Adobe Products, Photography

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