CANDACE L. SHELDON
Liberty, Missouri 64068
abii0l@r.postjobfree.com
Solution oriented Human Resource professional with hands on experience in
growth and continuity. Looking for a challenging opportunity with an
established organization to utilize my experience, education and
organizational skills to enhance and improve existing systems.
QUALIFICATIONS
. SPHR Certified . Office Management
. Process improvement . Wellness Program
Development
. Policy & Procedure Development . Orientation
Program Development
. Appraisal System Management . Benefit Administration
. Employee Recognition and Retention Programs . Corporate Event
Coordinator
. Records Management and Retention . Payroll
Processing
. HRIS Management . Diversity Training
. Leadership Development Program . Security
Document Compliance
EDUCATION
. SPHR Certification - 2009 HRCI
. Masters of Science - Management - 1999 Friends University
. B. A. - Management and Human Relations - 1997 MidAmerica
Nazarene University
. General Studies - 1970 - 1973 Michigan State
University
AFFILIATIONS
. Notary Public - National Notary Association
. SHRM - Active Member
. Kansas City Symphony Guild Member
PROFESSIONAL EXPERIENCE
Greensoft Solutions, Inc (March 2007 to May 2010)
Managed Compliant Web Hosting, Management and Collocation Services
Office/Human Resources Manager, SPHR
. Developed, documented and trained all managers on hiring process.
. Evaluated, administered and processed annual reporting for all
benefit programs.
. Recruited, pre-screened and on boarded personnel for all open
positions.
. Processed all associate documentation for new hires as well as
current associates.
. Evaluated, recommended and processed payroll, departmental and
position changes.
. Procured supplies, office furniture and equipment for internal use.
. Achieved senior human resource professional certification. (SPHR)
. Improved accounts receivable process to reach and maintain less
than 4% delinquency rate.
. Researched, developed and implemented company wide Wellness
program.
Productivity Solutions, Inc. (October 2005 to March 2007)
E-Commerce web site developer, VoIP Phone system designer and installer
and manager of Kitchenshop.com, an upscale cooking tools web site.
Administrative Manager
. Responsible for all accounting, AR, AP, invoicing, payroll, bank
reconciliation and financial reports.
. Human resources, insurance administration, policies and procedures.
. Manage accounting and budget decisions for Kitchenshop.com.
. Schedule management for IT division including installation and
purchasing.
. Plan, budget and implement all company events and offsite seminars.
Putman Inc. Dba A-1 Staffing (May 2005 to October 2005) Contract
Position
A multi-state staffing company providing clerical, light industrial and
professional temporary and full time staffing for a variety of
industries.
Corporate Administrative Manager/Payroll
. Administered multi-site weekly payroll and benefits.
. Coordinated and implemented liability insurance, workers
compensation, unemployment claims and contract administration.
. Developed company wide policies and procedures.
. General Ledger, Bank reconciliations, accounting overview.
Image Flooring Concepts, Inc. (2002 to 2004)
A commercial flooring designer and installer working with corporations
and the Design Community.
Project Manager/Administrator
. Responsible for all projects from bid process to quality surveys at
completion.
. Purchased materials required to complete all projects.
. Interacted and coordinated with corporate level clients.
. Coordinated all warehouse and delivery activities.
. Responsible for contract administration, construction pay
applications, insurance and bonding.
. Developed safety program for all union installation teams.
Office manager
. Researched and implemented employee benefits programs resulting in
401K and bonus programs.
. Improved accounting systems and policies resulting in significantly
reduced accounting fees.
. Developed and implemented employee policy and procedure manual.
. Responsible for all event planning, marketing and implementation
for client appreciation.
. Responsible for all bookkeeping functions including payroll, A/R,
A/P, billing, general ledger, sales taxes, month end close,
budgets.
. Obtained WBE Certification.
Circles & Squares, Inc. (1998 to 2001 part time, 2001to 2002 full time)
Owner and operator of family owned Child Care Center (capacity 105)
located in Tucson, Arizona.
Business Manager and Accountant
. Performed extensive due diligence to determine business
feasibility.
. Successfully developed and submitted $25,000 grant proposal to
Department of Economic Security for the State of Arizona. Award
granted October 1999.
. Converted manual records and accounting systems to computer
systems.
. Responsible for all operational and accounting decisions and
implementation.
. A/P, A/R, billing, payroll, month end close, financial statements,
general ledger, budgets.
. Performed all functions from home office in addition to holding
full time job.
Frye & Company Real Estate (1997 to 2001)
An innovative Real Estate Developer and Property Manager active in
revitalizing the urban core of Union Hill in the Midtown Kansas City
area.
Special Projects and Office Manager
. Administration and coordination of all new construction projects.
. Construction pay applications, cost accounting, contract
administration and accounts payable/receivable.
. Planned and implemented all corporate special events, direct mail
and advertising.
. Instrumental in budget preparation, policy development and
implementation.
. Collaborated in the development of leasing program for new luxury
apartment complex.
Medical Communications Software, Inc. (1991 to 1997)
Medical Communications Software, Inc. is a privately held software
developer focusing applications on the long-term care industry, providing
products and technical support training to clients nationwide.
Client Services Director
. Successfully developed and implemented "Day in a Facility" training
to enhance communication between clients and technical support,
training and sales staff.
. Stabilized morale of technical support department experiencing lack
of direction and support for two years.
. Promoted a "100% Client Satisfaction" concept company wide.
. Created policies and procedures for problem resolution,
programming, quality assurance and support coordination.
. Launched "In-Touch" program with corporate clients to promote
greater communication between multi-facility sites and their
corporate headquarters.
Implementation Manager
. Successfully coordinated major product release nationally, giving
focus to state regulatory issues and implementation requirements.
. Composed technical support documentation for state specific
software updates.
. Developed long-range plan for mandated federal regulatory changes
requiring extensive software reprogramming.
. Developed and maintained, "fix list" for all software bugs and
enhancements.
Office Manager
. Developed policy and procedural manual for operations.
. Computerized all manual systems: accounting, technical support,
sales.
. Successfully introduced corporate operations budgets and planning.