Administrative Assistant Manager
Resume:
Kathleen Knowles
**************@*****.***
Administrative Support Professional with over 25 years of administrative
experience to include 11 years serving in an Executive Assistant-level
capacity
Skills Summary:
. Over 25 years of administrative support experience in various
industries/environments.
. Experienced working in various administrative positions ranging from
switchboard operator, technical assistant, administrative assistant,
executive administrator, and office manager.
. Proficient in MS Office (including Word, Excel, PowerPoint and Outlook)
. Experienced multi-line phone system
. Strong customer service skills, including over 20 years in the
resort/service industry
. Proficient in handling multiple tasks in a fast-paced environment
. Strong background in bookkeeping and accounting tasks, including AP/AR,
and bank reconciliations
. Proficient in handling cash and credit card transactions
. Experienced in travel arrangements, scheduling and logistics.
Professional Experience:
Admin@Home (Conway, SC) Jan 09
- Present
Virtual Assistant
Helping small businesses & entrepreneurs manage their daily administrative
tasks so they can focus on growing their business.
. Provide general clerical and administrative support to small businesses
and entrepreneurs
. Assist in developing and/or creating PowerPoint presentations
. Writing, editing & proofreading documents, newsletters & books
. QuickBooks support, Excel spreadsheets, data entry and management
. Forms development
. Mail Merge
FPI MBE, Inc. (Myrtle Beach, SC) Apr 09
- Feb 10
Administrative Assistant to Director, Sales & Marketing
A world-renowned theme park management company specializing in amusement
theme parks.
. Provided administrative support to the Director of Sales and Marketing,
Marketing Manager, and a staff of up to 10 Sales Reps.
. Responsible for managing the Director's calendar time; keeping and
maintaining appointment calendar.
. Coordinated business schedules and worked with highly confidential
material.
. Assisted in developing PowerPoint presentations to potential investors
and partners.
. Provide call center scheduling and supervision for a staff of 3.
. Expedited all requests for donations and contributions.
. Created and organized office and electronic databases.
Office Assistant Administrator
. Manage all front desk reception procedures including developing Front
Desk Reception Procedures & Protocols.
. Answer, transfer and direct incoming calls from switchboard and greet
visitors.
. Provide general clerical support to the Executive Administration
Department.
. Promoted to Administrative Assistant to Director of Sales & Marketing.
Morrow Equipment Co. (Myrtle Beach, SC) (www.morrow.com)
Jul 05 - Feb 09
District Administrator
A national tower crane company with 6 local employees specialized in
selling, leasing and maintaining tower cranes and material hoists/elevators
for construction and material handling customers
. Worked in an Office Manager capacity providing general administrative and
secretarial support to the District Manager, 4 technicians, and the
Marketing & Manufacturing Departments
. Oversaw and managed all office procedures to include being responsible
for accounts payables and receivables and verifying and submitting
timesheets and expense reports for staff
. Scheduled and coordinated freight deliveries and pickups
. Implemented a bid/quote system for freight haulers, thereby saving the
company thousands of dollars in freight costs annually
Management Recruiters of Myrtle Beach (Surfside, SC)
Oct 04 - May 05
Administrative Assistant
A management-recruiting firm with 8 employees specialized in recruiting
management talent for large corporations
. Served in an administrative support capacity for a branch office of
Management Recruiters International to include being responsible for
overseeing and managing all office procedures
. Updated and maintained office databases to include entering job
announcements on several job board web sites
. Decreased the amount of paperwork by converting to electronic means of
communication
. Created and organized office and electronic databases
. Planned, coordinated and conducted video conferences for third parties
National Semiconductor Corp. (South Portland, ME)
Aug 97 - Sep 04
Executive Administrative Assistant
A semiconductor manufacturer specializing in Complementary Metal Oxide
Semiconductor (CMOS) technology on 200 mm wafers ideal for chips requiring
low power (i.e. cell phones) with over 500 employees.
. Provided administrative support to a management staff of up to 10
managers (including the VP of South Portland Die Fab Facility) while
overseeing 3 administrative staff
. Responsible for managing the executive's calendar time; keeping and
maintaining appointment calendar
. Worked with highly confidential information for both the VP and Human
Resources Department
. Planned and coordinated domestic & international travel for VP and staff
. Researched and prepared various financial reports and company
presentations
. Planned and coordinated meetings and events on and off site
. Managed an administrative office budget of approximately $5K to include
being responsible for purchasing & maintaining the office supplies
inventory
. Served on and prepared all correspondence for the Contributions Committee
which provided approximately $100k per year in local community services
. Spearheaded the transition from using traditional transparencies for
presentations to electronic multimedia presentations resulting in a
savings of $50K per year
. Assisted in streamlining the on-site package delivery system (savings of
$80K per year)
. Assisted in the design, conversion (from manual), automation and
implementation of an electronic purchase requisition system resulting in
a savings of $100K+ per year
Other Employment:
Server/Hostess, BOB EVANS RESTAURANT (Socastee, SC) Jul 06-Present
Avon Representative, AVON, (Conway, SC) June 2006-Present
Education and Training:
. Completed several certifications and seminars including Women in
Management, Building a Learning Organization, Leadership & Supervisory
Skills, Developing Managerial Skills, MS Office, etc.
. High School Diploma
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