Stuart Hockensmith

**** ********* *****

Carmel Indiana 46033

Home 317-***-****

abihzp@r.postjobfree.com

PROFILE

Highly motivated quality professional with over 20 years experience in

the electronics supplier industry seeking quality staff position.

Practical application involving all aspects of quality management,

supplier quality, manufacturing management for high volume

manufacturing. Areas of expertise include:

- Quality Systems Management - Staff Management

- Lean Process Improvement - Customer Satisfaction

- Cost Controls and Reduction - Project Management

- Process Quality Improvement - Quality Mentoring

EXPERIENCE

General Motors/Delphi E & S - Kokomo, Indiana

Powertrain Product Quality Manager 2008 - Present

Customer primary contact on quality issues

Program Management issues (new model, engineering changes) for quality

related issues (root cause, corrective action, supplier development, etc).

Primary organizational interface for product quality issues.

Communicate quality performance and identify trends.

Manage direct report Warranty Engineers on customer field returns.

Manage direct reports of Supplier Quality on supplier quality issues

(review of root cause/corrective action etc.)

Developed Top Five Supplier issues metric monitoring

Manage direct reports of Manufacturing Quality Engineering on quality

issues in manufacturing.

Delphi Electronics & Safety - Milwaukee, Wisc

Customer Satisfaction Manager 2006 -2008

Customer primary contact on quality issues

Responsibility for Quality Initiatives and Metrics

Managed direct reports of Customer Satisfaction Group

Improved Department Customer Satisfaction metrics by 50%

Managed Milwaukee Manufacturing Plant closure and employee transition

Developed Top Five Supplier issues metric monitoring

Manage direct reports of Manufacturing Quality Engineering on quality

issues in manufacturing.

Tech2000 Product Quality Manager 2002 - 2006

Manages & Coordinates Technical Customer Issues on 6M annual build.

Coordinated activity with Program Management to resolve issues

Primary organizational interface for manufacturing quality issues.

Communicate manufacturing quality performance and identify trends.

Lead cross functional organizational teams for quality issues.

Manage direct report Warranty Engineer on customer field returns.

Developed warranty reduction metrics.

Manage direct report of Manufacturing Quality Engineer on quality issues in

manufacturing.

Lead recruiter for team members

Manufacturing Quality Engineer 2000 - 2002

Supported Manufacturing in the Quality Sciences.

Worked line pulls and appropriate supplier corrective action.

Responsible for SPC implementation & compliance.

Monitored Manufacturing Process for quality standard compliance

Championed customer returns and appropriate corrective action.

Lead cross functional teams in developing Lean Manufacturing

Quality Team. Maintained customer quality records (PPAP) and process

quality plan. Customer contact for quality issues.

Milwaukee Electronics Corporation Glendale,Wisc.

Surface Mount Manufacturing Manager 1999 - 2000

Programmed SMT machines

Managed manufacturing build schedules and priority

Developed new machine part types

Repaired Surface Mount machinery

Surface Mount Process Engineering

Developed routes

Optimized manufacturing methods

Developed new boards layouts for cost feasibility

Developed Top Five Supplier issues metric monitoring

Manage direct reports of Manufacturing Quality Engineering on quality

issues in manufacturing.

Delphi Electronics & Safety - Oak Creek, Wisc

SMT X-Ray Engineer 1995-1999

Programmed X-Ray Inspection Machines

Developed new inspections algorithms

Developed new machine part types

Maintained spare parts inventory

Coordinated machine deployment and relocation

Implemented cost savings initiatives to reduce cost

EDUCATION

B.S., Mechanical Engineering - University Wisconsin - Milwaukee

Member of Engineering Honor Society

Personal

Member of Grace Community Church in Noblesville

active in Small Group, Men's Ministry Group

Married 29 years - two children

Contact this candidate