Erik P. Betz
** **** ******* ***, **** Johnson New York 12078 518-***-****
Objective: To become part of a successful team where I can develop and grow professionally.
Experience:
74 State Hotel Albany, New York
Director of Food and Beverage
In charge of five revenue centers in a 74 room boutique hotel in downtown Albany. Responsible
for maintaining standards of food and beverage quality and guest satisfaction. Developed,
implemented and maintained local food and beverage marketing programs and promotions.
Scheduled employees under my direct supervision at proper staffing levels and monitored labor
costs to ensure efficiency in scheduling. Monitored performance of restaurant through analysis
of guest feedback and financial reports; initiated corrective action. Maintained open lines of
communication with all employees and departments. Promoted programs to increase sales
through employee incentive plans to increase customer satisfaction. Participated in monthly
inventory. Provided a professional image at all times through appearance and dress.
Holiday Inn Express Albany, New York
Sales and Marketing Manager
Responsible for maintaining and growing accounts within my market segment as well as
working with the sales team implementing a marketing strategy for the hotel. Made outside
sales calls, cold calling and maintained current accounts.
Holiday Inn Schenectady, New York
Sales Manager
Accountable for the operation of the sales department. Required to do the month end audit
reports analyze profit and loss statements, create Sales and Marketing plans, meet with our
corporate staff regularly to go over sales goals as well as revenue and help with forecasting.
Make outside sales calls, cold calling as well as maintaining current accounts. Dealing with
clients regarding Corporate LNR’s, SMERF, Government, Association, Tour and
Travel/Entertainment and Motor Coach Accounts.
Berkeley Communications Corp. Northville, New York
Purchasing Agent
In charge of the purchasing for all departments in a multimillion dollar company while
overseeing the operation of a thirty thousand square foot warehouse. Communicated with
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vendors all over the world, and negotiated pricing structures and handled shipping and receiving
details for both East and West Coast operations.
Erik P. Betz
Experience Continued:
Fulton Montgomery Community College Johnstown, New York
Adjunct Faculty
Responsible for class preparation, including detailed course outlines, class evaluation and
required record keeping as requested by administration, written statement of criteria used for
evaluating students, managing quality and content of the course, monitoring class progress using
a variety of teacher-designed assessment tools.
Showcase Furniture
Salesman
Responsible for assisting with showroom layout and vignette design, Focused on customer
service, up selling, customer retention and loyalty as well as continued training and product
knowledge. Following up with potential customers with quotes, setting up delivery schedules and
working with customers on any warranty issues.
SYSCO Food Corporation Albany/Clifton Park, New York
Store Manager
Accountable for a million dollar plus operation. Responsible for the ordering of inventory on a
nightly basis. In charge of the acquisition of new employees, supervising ten or more employees
at a given time. Dealing with customer requests and complaints successfully. Maintained a steady
growth pattern throughout tenure.
Sales Representative
Responsible for maintaining and growing over fifty accounts within a 500 mile region. Worked
with accounts on a daily basis assuring quality and service. Worked with accounts receivable and
payable to ensure fiscal stability while maintaining a positive relationship with all accounts.
Education:
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1999-2003 College of St. Rose Albany, New York
• Masters Degree in Teacher Education
1997-1999 College of St. Rose Albany, New York
• Bachelor of Science in Elementary Education
1985-1987 Sullivan County Community College Loch Sheldrake, New York
• Restaurant Management
Military: 1997-2001
• Reserve duty Army national Guard- Officer School Candidate, Eleven Bravo (light
infantry) trained.
1990
• United States Navy- Desert Storm Recall
1987-1989
• United States Navy- Active Duty- Mess Management Specialist, Stinger Missile
Technician and Special Boat Unit Crew Member
References: Available upon Request
Erik P. Betz
61 Fort Johnson Ave, Fort Johnson New York 12078 518-***-****
References:
Dee Earle- Corporate Sales Manager Emily Cuda- Sales Manager
Holiday Inn Express 74 State Hotel
518-***-****(cell) 315-***-**** (cell)
Lois Montayne Heidi Sickles-Assistant to the General Manager
Broadalbin, New York 74 State Hotel
Nick Terlaak-Poot Michelle Coons-Rose
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Broadalbin, New York Eccentric Club