Customer Service Sales
Resume:
Phillip J. Mason
**************@*****.***
Cumberland, MD 21502
OBJECTIVE
To obtain an entry level position to gain experience and utilize my business and communication
skills
EDUCATION
West Virginia University, Morgantown, WV
Major:Bachelor of Multidisciplinary Studies
Focus: Business Administration, Advertising, & Communications
Graduated: August 2009
EXPERIENCE
Schwans Home Service, Ridgeley, WV
May 2010-October 2010
Customer Service Manager/Materials Handler
Duties Included:
•Responsible for 5 different routes that serve over 60 customers daily with home
delivery of frozen foods.
•Sales and customer service.
•Managing inventory.
Railey Mountain Lake Vacations, Oakland, MD May 2008-
March 2010
Property Maintenance/Laundry
Duties included:
Coordination and delivery of maintenance and laundry work orders
to over 350 different properties
Work closely with laundry/maintenance supervisor to ensure
deadlines are met timely
Deals with public periodically to make sure all needs are met in
regard to the home that is rented as a vacation rental
Teletech, Morgantown, WV
Nov. 08-Jan.09
Communications Specialist
Duties included:
Answering phone calls to assist customers with banking questions
Worked with computer programs to enter data given by the customers
Trained new employees on the use of computer programs and proper phone
procedures
Sport Rider, Morgantown, WV
Transport Specialist
Duties Included: Summer 2006
Transporting four wheelers from one location
to another location
Assisted the maintenance department in the assembly
of new products
Worked as a team member to assist other departments
as needed
Omnicare, Sabraton, WV May 2006-
May 2007
Pharmacy Technician
Duties included:
Packaging medication
Delivering medication
Sorting medication
Western Maryland Health Systems, Cumberland, MD Summer 2005
Grounds Maintenance Assistant
Duties Included:
Painting special projects
Landscaping
Planting/mulching
Focusing on curbside appeal of the hospital
Nelson Auto Sales, Ridgley, WV May 2002-
May 2004
Sales Assistant
Duties Included:
Assisting in the management of lot
inventory
Detailing cars for resale
Washing and cleaning cars to be shown
to potential customers
SKILLS
Highly experienced with Microsoft Office
Ability to work under a stressful environment
Ability to work well with a team
Customer Service experience
References Available Upon Request
Contact this candidate