Rebecca L. Thomas

**** ******* ****

Tallahassee, Florida 32303

561-***-****

abihyh@r.postjobfree.com

EXPERIENCE December 2004 to Present Vice President/Office Manager/Agent, Armellino

Agency Inc., Stuart, Florida. Head of the office for all personnel, travel, budget,

policy and procedure matters. Supervise office staff and operations. Attend

insurance conferences and educational courses. Implement and execute projects

related to marketing new and existing clientele. Analyze, review and establish

new business and cross sell of existing book. Resolve complaints and other

customer service instances. Train new employees. Produce and prepare

processes and procedures, correspondences, edits, billing, travel, and other

relevant tasks.

April 2004 to December 2004 Sr. Personal Lines Representative, RV Howard & Associates, Inc.,

Port Saint Lucie, Florida. Provide assistance to new and existing clients.

Establish homeowners, automotive and builder’s risk coverage. Conduct daily

updates concerning all revisions. Meet and greet customers. Provide need

analysis to consumers. Provide office support.

April 2003 to April 2004 CSR, State Farm – Bob Kotecki Insurance Agency, Inc., Tequesta,

Florida. Establish and provide assistance regarding State Farm products to new

and existing clients. Apply marketing measures used in establishing business

practices. Process daily updates concerning all revisions. Meet and greet

customers. Provide need analysis to consumers. Provide office support.

October 2001 to May 2002 Legislative Assistant/Legislative Office, Katz, Kutter, Haigler,

Alderman, Bryant & Yon, Tallahassee, Florida. Liaison between lobbyists,

clients’, and public officials. Legislative reporting, research, and tracking.

Created design and format used in legislative summaries to the various clientele.

Prepare correspondences, billing, travel and other related tasks. Assisted in new

corporation development and billing with the Department of State.

July 2001 to October 2001 Legal Secretary/Insurance Regulatory Section, Katz, Kutter, Haigler,

Alderman, Bryant & Yon, Tallahassee, Florida. Liaison between assigned

attorneys’ and clients’; insurance related legislative research, tracking, and other

services. Process and prepare new corporation documentation, filings, various

correspondences, billing and other relevant procedures.

September 1997 to July 2001 Lobbyist/Research Assistant/Executive Assistant, Worker’s

Compensation Oversight Board, Tallahassee, Florida. Duties include managing

of the overall administrative functions of the board office. Completed all aspects

of advertising and locating conference facilities, board member itineraries and

presentation/agenda of meeting. Created annual budget spreadsheets,

maintenance of budget, and the issuance of fund reporting to board members,

public, legislative bodies and the Governor’s Office. Provide legislative

research, tracking, and analysis of worker’s compensation and related issues.

Attend legislative committee meetings, conferences, and other events/activities.

Conduct interviews of federal, state and local officials and their staff for

legislative issues and newsletter. Registered lobbyist in the State of Florida.

December 2000 to July 2001 Researcher, Florida Healthtrac, Inc., Tallahassee, Florida. Provide

legislative research, tracking and other services. Research and analyze legislative

data/information. Prepare document and organize news articles, reports and

summaries for executive level briefings pertaining to worker’s compensation and

health related issues.

October 1996 – September 1997 Client Partner Assistant

INFORMATION SYSTEMS OF FLORIDA, INC., TALLAHASSEE,

FLORIDA

June 1996 – November 1996 Office Manager/Project Support

INFORMATION SYSTEMS OF FLORIDA, INC., TALLAHASSEE,

FLORIDA

August 1995 – April 1996 Office Support/Computer Tutor/Coach

ISLAND CHRISTIAN SCHOOL, ISLAMORADA, FLORIDA

January 1995 – July 1995 Executive Secretary

WORKER’S COMPENSATION OVERSIGHT BOARD

June 1988 – January 1995 AGENCY FOR HEALTH CARE

ADMINISTRATION,

DEPARTMENT OF INSURANCE, and the EARL BACON INSURANCE

AGENCY

EDUCATION Bachelor of Science in Communications, FLORIDA STATE UNIVERSITY

Major: Mass Communication Minor: English

Associates in Arts w/ Honors: TALLAHASSEE COMMUNITY COLLEGE

Associates in Arts

215 State of Florida Agent License

Life, Health & Variable Annuity

440 State of Florida Agent License

Customer Service Representative

TRAINING/SKILLS Business Related Workshops and Conferences: Sales and Marketing Strategies,

Florida Government and how it Works, Managing Management Time, Innovative

Learning Group, Savvy Networking, and Building an Entrepreneurial Team for

Strategic Success.

Computer Knowledge: Office, PageMaker, Photoshop, Micrografx Designer,

Netscape Composer, Microsoft Outlook, Visio Professional, Micrografx PRO IV

Workbench, Collabra Share, Information Mapping-Formatting Solutions,

Timesheet Professional, Wang WP, Wang 20-20 Spreadsheet, Central Point

Backup, Internet Research

Desktop Multimedia: Florida State University

Computer Literacy: Tallahassee Community College

REFERENCES James DeBeaugrine, Agency Director, APD, (previous Staff Director/Fiscal

Responsibility Committee) 4030 Esplanade Way, Suite 380, Tallahassee, Florida.

850-***-****

Nick Iarossi, Lobbyist/Owner, Capital City Consulting, LLC, 101 East College

Avenue, Suite 303, Tallahassee, Florida. 850-***-****

Lance Lozano, Assistant Director, FUBA Florida United Business Association,

PO Box 1302, Tallahassee, Florida. 850-***-****, abihyh@r.postjobfree.com

Larry Williams, Sr. Lobbyist, Katz, Kutter, Alderman Law Firm, 106 East

College Avenue, 12th Floor, Tallahassee, Florida. 850-***-****

Bob Carver, Director, Florida Professional Firefighters, 345 West Madison Street,

Tallahassee, Florida. 850-***-****, abihyh@r.postjobfree.com

Julie Douthit, Esq., OPPAGA Florida Office of Program Policy Analysis &

Government Accountability, Claude D. Pepper Building, 111 W. Madison Street,

Room 312, Tallahassee, Florida.

Claude Revels, Corporate Safety Director, JM Family Enterprises, 8019

Bayberry Road, Jacksonville, Florida. 904-***-****

abihyh@r.postjobfree.com

Honorable Laura Roesch, JCC Judge, 2401 State Avenue, Suite 100, Panama

City, Florida. 850-***-****

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