Customer Service Manager
Resume:
PO BOX ***
PAGELAND, SC *****
843-***-**** Home
843-***-**** Cell
************@*****.***
MARY L. MOORE
__________________________________________________________________
Objective: Work for an organization where there is opportunity to advance and expand my
knowledge.
Experience: 10/27-Present ORO Manufacturing Company Monroe, NC
Administrative/Accounting Clerk
• Answer phones
• Reports in Word and Excel
• Payroll (ABS system)
• Account receivable/accts payable
• Filing, copy, fax required documents
• Quotations
3/2007-10/2007 Adecco Temporary Service Monroe, NC
Lake Mary, FL
Office Administrative
• Answer phones
• Run reports in Word and Excel
• Filing, copy, fax required documents
• Schedule business meeting and travel
• 10 Key
9/2003-6/2006 Founders Federal Credit Union Cheraw, SC
Pageland, SC
Collector
• Customer Service assisted members anyway possible
• Ran daily delinquency reports and charged off acct’s
• Assigned repo’s, phone delinquent acct’s, Field called
• Requested and mailed letters, assisted co-workers, etc.
Loan Processor
• Customer Service and greeted members
• Pulled CBI
• Gather information for loan process from members
• Processed title report, Paid out Report, Paid in Advance Report
• Process loan and disburse, etc.
4/1999-8/2003 TICO Credit Company Cheraw, SC
Branch Manager/Customer Associate
• Customer Service
• Approved loans, processed loans
• Processed charged office reports, insurance claims
• Worked with delinquent accounts
• Budgets for the branch and goals
• Managed 3 employees, cash counts, field called, etc.
4/1998-3/1999 Kentucky Finance Company Lancaster, SC
Financial Representative
• Processing loan documentation
• Worked delinquency, ran daily reports, field called
• Assisted office manager
4/1994-1/1997 Reliable Buff Company Monroe, NC
Customer Service Representative
• Assisted customers with placing order and paying invoices
• Helped with shipping, ran daily reports
• Assisted office manager, etc.
8/1990-2/1994 Southern Security Life Ins. Co. Lake Mary, FL
Policyholder Service Department
• Assisted customers with insurance needs
• Assisted salesman, processed insurance policies, etc.
Education: University of Phoenix, Phoenix, AZ (presently attending)
Currently working towards my
Bachelor’s Degree in Accounting
Tentatively Graduation - May 2011
Axia College of University of Phoenix, Phoenix, AZ
Courses of Study: Accounting
Associates Degree in Accounting – June 2009
Seminole Community College Sanford, FL
Courses of Study: Business, Microsoft Word, EXCEL
Lake Mary High School Lake Mary, FL
High School Diploma- June 1986
Reference: Daryl Bowie, V-President
Founders Federal Credit Union
Lancaster, SC 29720
Gerald Baker (Mickey)
Pageland, SC 29728
Marian Walker, Bank of America
Charlotte, NC
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