Human Resources Manager

Kathy Nyeggen

**** ******-**. ***** **.

Spring Valley, WI 54767

(715) 698 - 4092

Objective

A position utilizing diverse background and broad skill set in areas of Administrative, Customer

Service and Human Resources, with strong communications and people skills

Summary of Accomplishments

Industries worked: U.S. government, investment-brokerage, insurance, legal, medical and mental

health, executive recruitment, IT field services

Ÿ Handled various field operations for the U.S. Department of Commerce/Census Bureau

during the 2010 Decennial process; extensive work with general public, survey and

interviewing, coordinated activities with city entities, team management, adhered to strict

government protocol and processes, successful project executions and completions

Ÿ Managed technician schedules, accountability and administrative work for IT company

Ÿ Held position/general office management/small legal firm; billing, office maintenance

Ÿ Handled patients/mental health clinic, reception, charting, insurance, clinician credentialing

Ÿ Held Human Resource Coordinator position/managed HR Department for mid-size company

Ÿ Responsible for recruitment of contract/employment staff/IT company; hiring, supervisory

Ÿ Promoted to Assistant VP of Administration/70-person branch office of large investment

company, secretary to branch manager, all related office administrative duties

Technical and Professional Skills

Various phone, switchboard and all office communication systems, transcription, Dictaphone

Ÿ

Computer: MS Windows, MS Word, MS Excel, PowerPoint, numerous software/databases

Ÿ

Supervisory, team management, HR, exemplary people, problem-solving, diplomacy skills

Ÿ

Government field work, numerous operational training /various operation experience

Ÿ

Professional Experience

Various operations/2010 Decennial

2009 -2010

U.S. Department of Commerce/U.S. Census Bureau

Numerous counties

Held various field positions working with general public: Address Canvassing/Lister, Recruitment

& Examiner, Crew Leader, Enumeration, Field Verification, residual work/U.S. Census

Bureau/2010 Decennial

Administrative Support

2007-2008

Field Solutions/Field Staff (IT services)

Minneapolis, MN

Oversaw field technical staff schedules/7 days per week, managed fieldwork accountability,

communicated with remote staff, trouble-shooting duties, reporting, administrative work

Receptionist/Administrative Support

2005-2007

Redmon Law Chartered

Hudson, WI

General office administration role, file system maintenance, client billing process, front desk

receptionist, phones, attorney schedule coordination, client services, errands, special projects

Receptionist/Administrative Support

2004-2005

Bachmann and Associates (mental health clinic)

Lake Elmo, MN

Worked with patients, front desk receptionist and incoming/outgoing patient related duties, new

employee training, chart maintenance, insurance verification, new client intake, credentialing

Executive Administration/Human Resources

1997-2004

Rollouts, Inc. (IT field services)

Chaska, MN

Responsible for recruiting, interviewing, hiring, managing personnel, performance review

system, implementing training programs, handling employee issues, employee benefits programs,

personnel file management, payroll, government reporting, numerous HR related protocol

Formal Education

Lowthian (career) College, Minneapolis, MN Public Relations, Secretarial, Administrative

Continuing Education - Human Resources Disciplines/Benefits Administration, various

Government Training - Field positions with 2010 Decennial, various

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