Project Manager Sales

JAY LODHOLZ

**** ********* ****** *******, ** *4451

(C) 763-***-**** **********@*****.***

Director of Services and Support

Leading Peers by Example

PROFILE

Highly accomplished Manager, accountable for building and restructuring

departments and companies. A recognized leader in the advancement and

development of new business lines and operational changes that promote the

growth of the enterprise as a whole, while creating efficiency of business

operations. A quick study in any product or market, committed to continuous

improvement in sales and the operations that support the function.

Proven leadership experience in helping build and manage top performing

business entities with a successful track record of generating revenue,

driving quality improvement, managing efficiency and positively impacting

the corporate culture and success in strategic planning and contributions

to establishment of company direction.

. Highly focused on teamwork and leadership. Well aware of the bottom

line and exceeding both internal and external customers conditions for

success. Challenges are to be sought out and met, tested against and

ultimately overcome through hard work and insight gained by making

cost effective yet strategic technical contributions.

. A builder of exceptional teams and relationships, who thrives in

environments requiring a high level strategist and a big picture

thinker. Proven management and organizational skills utilized in

directing the efforts of diverse cross-functional teams and external

cross discipline resources.

CORE COMPETENCIES

Strategic and Tactical Planning . Forecasting Development . Mentoring .

Training . Process Review

Effective Communication . Client Relationship Management . Problem

Resolution Management

Problem Identification and Resolution . Team Leadership . Process

Improvements

Personal Development . Executive Presentation

PROFESSIONAL EXPERIENCE

Weathershield Manufacturing, Inc. Medford, WI

2008 - 2010

Director of Field Service

Key leader tasked with restructuring nationwide field service from employed

technician base to complete subcontracting model to reduce fixed expenses

and increase response times. Conducted employee replacement positions to

enhance customer satisfaction and attain corporate service expectations.

. Successfully implemented 950 certified contract partners throughout US

and Canada.

. Reduced departmental operating expenses by $1,750,000 within one year.

. Key leader to increase annual nationwide chargeable service by 150%.

. Minimized nationwide service call completion time by 67 days.

Jay Lodholz

Page 2

Tailwind Voice and Data Maplegrove, MN

2005-2008

Owner

Successfully prepared full scale business plan for bank funding. Worked

with sales team on daily, monthly, quarterly and yearly requirements to

meet financial goals. Transitioned company from local to nationwide.

Conducted sales presentations to Fortune 500 companies, face to face and

via web.

. Subject matter expert to increase annual revenues from $500,000 in

2005 to $2,500,000 in 2008.

. Trained, mentored and managed technicians, sales and customer service

representatives.

. Implemented customer resource management software.

Tailwind Voice and Data Plymouth, MN

2002-2005

General Manager

Successfully achieved first profitable month in company history within

seven months. Key leader to set sales and profitability goals.

. Initiated business partnerships to maintain a high level of customer

satisfaction.

. Wrote quarterly and yearly financial budgets and reported to

ownership.

. Effectively established and managed operating plans and metrics.

Comm-Works, Inc. Plymouth, MN

1997-2002

Project Manager

Managed the process from answering the RFP, estimating, ordering materials,

managing technical staff onsite and maintaining profitability. Implemented

effective and efficient process and procedures to increase profit margins

and customer satisfaction. Accountable for sales presentations, recruiting,

hiring, terminations and financial goals.

. Successfully completed 30-50 work orders weekly while maintaining 100%

customer satisfaction.

. Accountable for $15,000 - $300,000 installations of voice and data

services.

. Accountable for managing multi-state installation of voice and data

services.

. Managed a group of five to seven project managers.

EDUCATION

Bachelor Degree, Business Administration

University of Wisconsin-Stout Menomonie, WI

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