WILLIAM WALKER
*** ******** **, **********, ** **901, United States, Cellular 215-***-****, abihuj@r.postjobfree.com
PROFESSIONAL PROFILE
Professional career reflects 17 years experience in purchasing, business planning, inventory planning and control,
supply chain management, contract administration, vendor negotiation and customer relations. Directed MRO
procurement operation for large manufacturing facilities in New Jersey and Pennsylvania. Sourced and managed
inventory to support manufacturing requirements for large and small companies in New York. Instituted operational
changes to improve purchasing processes resulting in reduced inventory levels and procurement costs. Developed
and maintained excellent customer and vendor relations through professional communication and creative problem-
solving skills.
HIGHLIGHTS OF QUALIFICATIONS
• Plan, direct, supervise, coordinate and evaluate workflow processes, ensuring highest levels of purchasing
priorities, accuracy, and time compliance to meet production and maintenance schedules.
• Resolved numerous business functions on a day-to-day basis; including customer enquiries, procurement requests,
information requests, invoicing, stock control, review and approve daily purchase requirements, and prepare
purchase orders.
• Created business plan to stabilize inventory levels and identify and implement cost cutting measures. Working
closely with plant managers and planners to determine best strategy to support maintenance and production
schedules.
• Served as liaison with engineering, manufacturing, and service departments to ensure compliance with
procurement procedures and a timely accurate distribution of material to meet production and maintenance
requirements.
• Provided a highest level of customer service and client relations based on product and industry knowledge,
outstanding communication and interpersonal skills.
• Knowledge of purchasing supply systems CMMS, Ariba, Kanban, VMI, JIT, Consignment, SAP and Lean
Manufacturing techniques.
AREAS OF EXPERTISE
• Strategic Sourcing: research multiple sources for required materials, evaluate supplier proposals, negotiate price
and delivery for supplier contract agreements.
• Customer Service: research customer requirements and offer solutions to improve client business procurement
processes through, strategic sourcing, product alternatives and inventory management. Providing a customer-
focused approach to business development.
• Inventory Planning and Tracking: control inventory levels using technology to track and analyze material usage data
and implement procurement processes to meet requirements.
• Vendor Relations: actively manage and monitor vendor performance ensuring mutual satisfaction with processes
and win-win solutions to the supply chain challenges.
• Contract Negotiations: firmly represent the needs and goals of company management to negotiate the most
favorable terms for supplier contracts.
• Management: trained, and supervised purchasing staff and a customer service staff on procurement processes and
customer service challenges.
EMPLOYMENT HISTORY
Bowl-O-Drome • Ithaca, NY 2010 to Present
Snack Shop Business Coordinator
Develop business operation of snack bar operation within a bowling center. Planned menu, sourced and purchased
supplies, take customer orders and prepare food. Manage costs and daily cash receipts.
• Developed easily executed menu to supply customers with quality food products and service.
• Prepared food products in a timely manner to meet or exceed customer expectations.
• Sourced suppliers with quality products while maintaining cost that are within profitability requirements
Turtle & Hughes Integrated Supply • Linden, NJ 2006 to 2009
Site Manager/Senior Buyer
Managed purchasing and customer service staffs providing integrated procurement management services supporting
MRO and production operations in New Jersey and Pennsylvania. Responsibilities included office management,
establishing procurement processes, client and vendor relations, inventory management, and business development
and improvement.
• Commoditized inventory requirements, sourced and researched potential suppliers, negotiated supply agreements
that reduced costs 15% and improved material availability and quality.
• Reviewed purchase requisitions from engineers, maintenance and production personnel for correctness of material
specifications, sourced best price and delivery to meet product delivery requirements. Coordinated meeting with
sales representatives if necessary to identify product specifications.
• Experienced in mechanical, electrical, PVF, electronics, electronic components, HVAC, tools, hardware, safety,
janitorial, abrasives, chemicals, tooling, hydraulic and pneumatic, consumables, filters, machined parts, pumps,
motors, ect
• Built a rapport with customers and proposed different products and services based on their account history, product
usage and requirements to provide cost savings in the procurement of new material and a reduction in inventory
stocking levels.
• Implemented VMI program to reduce procurement costs and maintain inventory levels required to meet
maintenance requirements and standards.
• Provided superior customer service and outstanding work quality while demonstrating attention to detail, flexibility
and innovation in resolving problems. Possess effective communications skills, and work well with others at all
levels.
• Monitored daily replenishment reports, past due reports and expedite reports to ensure material availability was
achieved. Managed non-compliance material returns, QA reports and receiving reports resolving any issues quickly
and efficiently. Establishing and monitoring a vendor performance matrix, and performing a corrective action
analysis to improve vendor compliance for product quality and delivery.
Motion Industries Inc. • Elmira, NY 2004 to 2006
Outside Sales Account Manager
Recruited to develop and manage new sales territory selling MRO industrial goods and services to existing and
potential customers. Scope of responsibilities included management of entire sales process, account management and
customer relations Analyzed customer product requirements, source products and present sales proposal to
customers showing advantages to procuring goods and services from proposed quotation.
• Sold mechanical, electrical, material handling, pneumatic, hydraulic, and consumable industrial products by calling
on, engineers, and purchasing agents within the manufacturing and maintenance industry.
• Worked cooperatively with manufacturers representatives to develop appealing packaging, price points, and
marketing strategies to highlight products and create a beneficial business growth plan that meet the requirements
of client production and maintenance needs.
• Identified customer product requirements and proposed cost reduction plans to help increase client efficiency and
profitability while maintaining company sales growth and margins.
• Analyzed vendor quotations for requested material and approved procurement of quality products, maintaining
attractive price points satisfying procurement demands and ensuring company profitability.
• Coordinated buyers, vendors, and clients on special orders to ensure accurate and timely delivery of material
required to meet production and maintenance schedules.
• Worked with engineering departments to monitor and implement ECR requests in a timely manner to minimize
interruption to production or maintenance schedules.
Kaman Industrial Technologies • Vestal, NY 1994 to 2004
Inside Sales Account Representative
Administered daily operational functions of customer service, handling product inquiries, sourcing required products,
preparing products and service quotations, order entry, and preparing purchase orders for required products. Informed
and reviewed daily account activities with account manager and implemented any changes required to promote
account growth and profitability.
• Researched product requests, checked for price and availability, and if necessary recommended alternative
products to fulfill customer requirements.
• Determined bidders list, analyzed quotations, read data sheets and blueprints, selected qualified vendors,
negotiated prices and ship terms, compared quality, oversaw receiving, inspection, and returns, and managed
inventory levels to support customer requirements.
• Negotiated, issued, and maintained blanket purchase orders for production materials required by MRP reports,
monitored stock-out issues and implemented corrective actions to eliminate problem.
• Conferred with vendors: obtained product and service information, pricing, availability, and delivery schedule to
meet customer production requirements. Prepared quotes to customers providing price and delivery options to meet
their needs.
• Created synergy and successfully communicated with co-workers, field sales team, and key distributors to meet
customer product and service requirements.
• Monitored vendor performance on product quality and on-time delivery compliance. Performed corrective action
analysis to identify areas where performance could be improved and implemented changes with vendors to
enhance product quality and delivery.
EDUCATION
Broome Community College • Binghamton, NY
AA, Liberal Arts
Bridgewater College • Bridgewater,VA
History & Political Science
WORKSHOPS AND SEMINARS
• Continuous Process Improvement Seminar
• SKF Bearing School
• Reliance Electric Motor & Drives University
• Warner Clutch School
• Reliance Electric Motor & Drives University
• ISO 9000 training
• New Hampshire Ball Bearing School
• Customer Service training
• Hydraulic & Pneumatic training school
• Devon Product training seminar
• Thompson Industries training seminar
• SMC Product training seminars
Senior Buyer - Procurement Specialist - Purchasing Agent - Inventory Specialist
RELEVANT SKILLS
• •
Purchasing Administration Price and Delivery Negotiations
• •
Needs Assessment Customer and Vendor Relations
• •
Vendor Sourcing Inventory and Materials Management
• •
Analytical and Problem Solving Strong communicator
• •
Microsoft Applications Organization and Time Management
• •
Creative Thinking Program Management
• •
Warehouse Management Lean Manufacturing