Medical Manager
Resume:
Avenue, Price, UT E-Mail: ************@*****.***
84501
Deborah Johnson, RHIA
Objective To share my experience and background in HIM
Management, electronic medical record (EMR)
implementation, and operational experience with a
growing and progressive organization.
Experience 2009 - 2010 Castle View Hospital Price, UT
Director, Health Information Services & Privacy
Officer
Management of Medical Record department for 95 bed
hospital in the LifePoint Hospital system.
Manage document imaging process using ImageNow
technology.
Privacy Officer for hospital. Responsible for
reporting to corporate office all privacy issues.
Work closely with Information Technology department
on security issues under HITECH, provide guidance
to existing workforce, management and new hires
related to privacy and security. Presentation at
new hire orientation related to privacy and
security requirements and expectations for
LifePoint.
Responsible for budgeting, staffing, training and
coordinating with areas physicians.
Management of release of information, coding, and
transcription services.
Responsible for DNFB monthly. Achieved $0 DNFB for
HIM Department FY'09.
2008 - 2009 Rogue Community College Grants
Pass, OR
Adjunct Online Instructor, Legal Aspects of Medical
Records
Course development and online instruction of
medical/legal concepts and practices in the HIT/HIM
field.
Course developed for employees of Asante Health
System Informatics program. Course will be offered
to all online students summer term 2009.
Develop weekly content, research documents, web
links, exams and discussion board topics for this
eleven week course, online.
Facilitate course online as instructor and mentor
2004 - March 2009 Asante Healthcare Medford, OR
HIS Site Manager, Rogue Valley Medical Center
Manager of Health Information Management (Medical
Records) Department for 350-bed hospital that ranks
in the top 100 cardiovascular hospitals in the
United States.
Successful EMR transition, from vendor selection
through implementation. 3M SoftMed Document
Management solution chosen.
Leader of change management within all areas of the
hospital related to forms redesign to meet new EMR
standards
Redesign of medical record department workflows and
schedules to meet new EMR standards
Training of HIM staff and physicians on EMR
platform
Participation in numerous inter-hospital committees
and work groups focusing on gradual adoption of the
electronic medical record.
Responsible for day-to-day operations of a busy
medical records department including the coding
team.
Interaction with physicians, internal and external
customer service, planning, budgeting, DNFB
management and vendor relations.
Contract negotiation with outsource coding and
coding audit companies.
2003 - 2004 Covenant Health Care West Allis, WI
Coding Compliance Senior Analyst
Create Microsoft Access databases for Compliance
Department audits and reviews.
Monitor CDM accuracy and report any issues
identified through research of billing histories.
Research various hospital reports to evaluate
adherence to coding compliance guidelines.
Identify trends in billing and report to Director
of Compliance any areas which are out of line with
Local Medical Review Policies, coding guidelines,
and company policies.
Ongoing Education with hospital department
Directors of various service areas.
Training of fellow teammates on use of Microsoft
Access database designs and uses.
Continual quality improvement of compliance
department processes.
Work with Microsoft Access, Excel, Word, and
Outlook 2000. Eclipsys SDK Health Information
System for billing and spooling FTP software.
2001 - 2003 Pyramid HIM Services Milwaukee, WI
Supervisor, Medical Records (Electronic Medical
Record)
Manager second shift for Medical Records department
in a 650-bed teaching facility. Supervise analyst,
clerical, and EMR team of 14+ FTE. Train new staff
on Eclipsys imaging software and procedures for
department.
Design, build, and maintain Microsoft Access
database for Quality Assurance and Improvement of
imaged documents. Volumes to 50,000 documents
weekly within department. Process QA on
approximately 2% of monthly volumes and report to
outsource director monthly.
Responsible for hiring and training of new staff,
performance evaluations, quality and productivity
standards development.
Crystal reports preparation, troubleshoot Eclipsys
software issues, assist in software upgrade, and
work with Information Systems staff to ensure daily
productivity levels are not impacted due to system
issues.
Education 1999 - 2001 Weber State University
Ogden, UT
B.S. Health Information Management/Health
Administrative Services
Registered Health Information Administrator (RHIA)
2001
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