Customer Service Insurance
Resume:
Denise G. King
***** * ***** ****** 816-***-****
Pleasant Hill, Missouri 64080
******@*******.***
A/P, A/R Medical Terminology Life/Health Insurance
Word /Excel MO Medicare/Medicaid Fire/Casualty
Insurance
Power Point Commercial Insurance Court Representative
Print Shop Workmen's Compensation Financial Counselor
CPT and ICD9 Crime Victims Self-pay/Charity
HIPA and FDCPA Law Liability/Liens/Bankru Cashier/Clerk
ptcies
PROFESSIONAL EXPERIENCE
Country Rose Retail, LLC 2015 Plaza Dr. Harrisonville, MO
Nov. 2004
Current owner and operator of the Country Rose Consignment Boutique.
Consignment and resale of women's and children's clothing. Ordering tuxedo
purchase/rentals from a choice of four companies.
. Accounts Payable, Accounts Receivable, Ordering, Marketing, Scheduling
. Customer service, Pricing, Fittings and distribution of tuxedos
. Planning, Managing, Account reconciliations, Tax and payroll
preparation
Health Midwest/ HCA Belton and Kansas City, MO 1993 - 2004
Patient Accounts Financial Counselor - consulting with patients, social
workers and caseworkers of patient's insurance and/or payment arrangements
of self-pay accounts.
. Evaluation and verification of insurance coverage, skilled nursing
days and review of
accounts for Missouri Medicaid or charity eligibility. Filing
lien/liability claims to
MVA or other liable insurance company, attorney or MO Crime Victims.
. Pulling and reviewing medical records for diagnosis, insurance and
responsible party
information. Ordering police reports for accident information.
Follow up of
Workmen's Compensation accounts. Working knowledge of HIPPA and
FDCPA
law.
. Customer service for hospital and physician billing. Creating and/or
updating
company policies and procedures, including staff training.
Central Regions Collection Representative - Research Medical Center,
Research Belton Hospital, The Cancer Institute and Baptist-Lutheran Medical
Center.
. Large balance insurance collections ($100,000.00+). Management of
contract
agreements.
. Staff and new employee training of PC and work lists. Creation of
forms in Excel and
Word to increase productivity.
Patient Account Missouri Medicare Billing - Research Medical Center and
Research Belton Hospital.
. Inpatient (Acute and Skilled Nursing)/Outpatient electronic billing.
. Medicare supplement and Medicare secondary payer billing to various
insurance
companies. Credit/Debit resolutions.
. Working knowledge of CPT and ICD9 coding.
EDUCATION
Friends University
Bachelor of Science - pending
Wichita, KS
Major: Business Management
A D Banker
State of Missouri Insurance License
Overland Park, KS
Life, Health, Property and Casualty
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate