Human Resources Manager

Shevanthi Kanaganayagam

**** ********* *****

Lincoln, Ne 68526

Tel: 402-***-**** (Res). 402-***-**** (Mobile)

Email: **********@*****.***

A dynamic, mature Human Resources Professional, broadly experienced in

Human Resources functions and procedures.

Excellent interpersonal and negotiating skills. A confident team leader

and decision maker.

Key Skills

. Hands on experience in handling projects.

. Hands on experience in organising conferences. ( Organised the last

Back to the Bible International Directors Conference in Chiang Mai

Thailand, 2010)

. Extensive experience in organising Long Service Award Ceremonies,

Weddings, Anniversaries, Youth camps, Family camps.

. Extensive hands on experience in providing a comprehensive and

effective support service (HR systems, processes, tools, practices)

relating to Human Resource planning, recruitment and selection,

compensation and benefits, and performance management.

. Extensive experience in planning strategies for selection and

recruitment of large numbers

. Hands on experience in setting up an HR department for Insurance

Company.

. Valuable work experience in recommending changes to HR policies and

procedures as well as management and staff relationships to

facilitate the organizations business needs, and improvement of

performance leading to productivity.

. Extensive experience in writing and evaluating job descriptions.

. Extensive experience in writing job advertisements.

. Proven leadership and negotiating skills.

. Sourcing of suitable applicants through various recruitment methods.

. Hands on experience in conducting assessment and development centres.

. Managing HR activities within a computerised environment.

. High competence in spoken and written English.

. Good competence in spoken and written Sinhala

. Talented group leader and team player.

Achievements at HNBAssurance PLC:

. Setting up HR department

. Conducted a staff company survey

. Introduced a staff evaluation process that helped maintain staff

budgets, identify training and development needs.

. Introduced an automated attendance and overtime system.

. Conducted training on Telephone etiquette

. Introduced a staff hand book.

Achievements at SriLankan Airlines:

. Suggested the opening of the staff travel counter in Colombo for which

I was awarded a "Prasansa (praise) Certificate".

. Suggested and implemented the re-titling of Ticketing Agents so as to

capture more accurately their customer focus. Hence they were re-

titled as Customer Agents.

. Promoted as Senior Executive.

. Organized the Long Service Award Ceremony 2004

. Handled the recruitment process of the 2006 Management Trainee batch.

. Manager International Human Resources- Part time (Sep 2009 to

Sep 2010)

Assist the Senior International Executive Director of Back to the Bible USA

with staff issues in the overseas officers.

Assist the Director HR in sourcing for a new employee appraisal system and

in the implementation of the new employee appraisal system at Head Office.

. Manager Human Resources HNBAssurance PLC (Sep 2006 to May 2008)

Overseeing the human resources department staff and handling all issues

involving employee complaints or questions that cannot be answered by

other staff. Ensuring that all positions are filled. (Hiring,

supervising, training, monitoring and firing of staff).

. Senior Human Resources Recruitment Executive (2003-August 2006)

Committed to provide a comprehensive and effective support service to the

line department by delivering a full range of personal & HR activities

such as recruitment, retention, development, motivation and reward in

order to help them to achieve their business objectives and maintain

employee motivation and morale and ensure that service delivery is

maintained to maximum customer satisfaction (internal).

. Human Resources Services Executive (Commercial and Overseas) (2001 Nov-

2003 July)

Responsibilities included handling the recruitment process of the

marketing division and all overseas stations so as to ensure that

suitable staff were in place, motivated and trained to enhance

productivity.

. Management Trainee at SriLankan Airlines- one year extensive training

in all aspects of HR in the company including six months Cross

Functional training at all departments. (Nov 2002 to October 2001)

. HR related projects at Unichela of the MAS group. (2000)

. Admin Officer at Centre for Family Services (an NGO that works with

displaced women) (1997)

. Worked as a part time counselor for SriLankan workers while following

my degree in Singapore.

. Worked as an interviewer for Lanka Market Research Bureau. (1991)

. Taught at Ladies College for 2 years while awaiting University

. Early Education:

Received at Ladies' College, Colombo 7.

An outstanding career from childhood, captained teams at school.

Senior Prefect, House Captain, Choir Leader, Secretary Student

Christian Movement. Class captain for number of years.

Played Hockey, Tennis and Netball. Awarded colors for Tennis and

Netball.

. Academic:

-MA in Labour Studies- Colombo University. 2003 January 2004 December

-HR Diploma- London Business School. 1999

-Bachelor of Theology- Singapore Bible College. 1991-1995

. Professional:

- Followed a certificate programme on Labour Law & Industrial

Relations conducted by The Employers' Federation of Ceylon. 2001

- Followed a General Certificate course in International Relations

at the Bandaranaike International Diplomatic Training Institute.

1996

- Certificate course at ITMIN on Microsoft Word/Excel/Powerpoint

2000

Technical:

- Trained and licensed by SHL to conduct Development Centers and

Assessment Centers.

- Trained to write and evaluate job descriptions and Key Result

Areas using the "Hay Method".

- Trained in the implementation of Performance Management System.

- Licensed in interview techniques by DDI (USA)

Training Courses:

- People Leading

- Workshop on 7 Habits of Highly Effective People

- Course on Emotional Intelligence

- Service Excellence

- Presentation Skills

- Performance Management

Membership:

- Society of Human Resources Management

-Participation in Human Resource conferences.

- First Occupational Psychology conference held in Sri Lanka

-HR Service visits and recruitment to the overseas stations of SriLankan

Airlines.

PROFILE

PROFESSIONAL EXPERIENCE

EDUCATION/QUALIFICATIONS/TRAINING

LOCAL AND INTERNATIONAL EXPOSURE

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