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Human Resources Management

Location:
Tampa, FL, 33629
Posted:
October 28, 2010

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Resume:

Michael Brock

**** **** ****** - *****, ** *****

Home: 813-***-**** - abihqk@r.postjobfree.com - Cell: 813-***-****

SENIOR HUMAN RESOURCES EXECUTIVE

Top-performing, results-driven professional with a proven track record in

human resource management marked by innovative strategy, dynamic business

acumen, and seasoned tactical execution. Offers in-depth expertise spanning

all aspects of employee relations, recruitment and retention, benefits and

compensation, and performance management. Visionary change agent with a

keen ability to understand root causes, recommend creative solutions, and

guide successful cultural change and talent upgrades. Versatile Fortune 500

experience across diverse industries such as consulting, consumer services,

health care, technology, and energy services. Knowledgeable in developing

management teams to reach full potential through leadership training and

mentoring. Skilled at improving hiring process and reducing staffing costs.

Available for travel.

EXPERIENCE

DG Technology and Consulting LLC, Tampa, FL 2009-Present

Director of HR Consulting

Steered the human resources component of key client engagements while

providing expert-level HR insight. Oversaw selection and deployment of

technical personnel based on contract requirements. Analyzed HR processes,

policies, and procedures of client companies, identified existing gaps, and

strategized critical improvements to attain organizational goals.

> Designed comprehensive solutions in the areas of recruiting,

retention, employee relations, compensation, and benefits.

> Successfully streamlined HR workflow and processes by introducing a

number of Best Demonstrated Practices (BDPs).

> Exhibited crucial leadership as an interim senior human resources

executive for a client company while directing the executive search

for permanent executive.

AAA AUTO CLUB SOUTH, Tampa, FL 2008-2009

Director of Employee Relations and Staffing

Oversaw employee relations and staffing for more than 3,000 employees in

Florida, Georgia, Tennessee, and Puerto Rico. Functioned as a strategic

partner to Business Unit Leaders.

> Spearheaded high profile HR initiatives in the areas of performance

management systems, employee rewards and recognition, policies and

practices, legal compliance, and staffing and recruitment.

> Structured workforce and hiring plans in alignment with strategic

succession planning, working closely with Business Unit Leaders.

> Proved highly integral in achieving the transition of a geography-

based management structure to a market-based organization.

> Revamped selection and on-boarding processes for high-level new hires

to integrate a competency-based structured interview, assessment

evaluation, and tailored on-boarding.

Michael Brock - PAGE 2

EXPERIENCE (CONTINUED)

DAVITA INC., Tampa, FL 2003-2008

Group Director of People Services (HR)

Managed human resources across a 12-state region with 330 facilities and

4,500 employees. Determined and executed strategies in recruitment,

retention, compensation, and employee relations.

> Enhanced the professionalism and leadership caliber of Divisional Vice

Presidents by designing an Executive Development Program that

integrated a 360 review process with ongoing coaching.

> Cultivated high potential employees for management positions by

building and launching a leadership training module.

> Honored with a bonus for successfully transforming a physician

partnership which was instrumental to retaining more than $10MM in

EBITDA.

COMPUTER ASSOCIATES INTERNATIONAL, Islandia, New York 1997-2003

HR Consultant

Performed a comprehensive review of human resources policies, procedures,

and practices as well as the company's benefits program.

> Restructured human resources to maximize alignment with business and

corporate strategies and generated higher cost-effectiveness.

> Conducted a comprehensive assessment of the benefits program and

recommended and implemented changes to increase market alignment and

eliminate competitive disadvantage.

> Founded an executive search group to source top-tier talent from

industry competitors.

ENTERGY CORPORATION, New Orleans, LA 1990-1997

Manager, Employee Relations

Advised HR managers on labor negotiations, grievances, and arbitrations as

a key partner and subject matter expert. Conferred with corporate HQ and

domestic business units on HR generalist matters. Established human

resources policies and programs.

Played a critical role in facilitating organizational re-engineering

and a performance evaluation program.

Formulated EEO/AA and sexual harassment guidelines.

EDUCATION

Eastern Illinois University, Charleston, IL

BS, Business Administration, Major in Personnel Management

Human Resources Competencies

Staffing - Recruitment & Retention - Performance Management -

Strategic Process Improvements

Succession Planning - Policies & Procedures - Onboarding - HR

Workflow Management

Project Management - Benefits & Compensation - Organizational

Development - Employee Relations



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