Michael Brock
**** **** ****** - *****, ** *****
Home: 813-***-**** - abihqk@r.postjobfree.com - Cell: 813-***-****
SENIOR HUMAN RESOURCES EXECUTIVE
Top-performing, results-driven professional with a proven track record in
human resource management marked by innovative strategy, dynamic business
acumen, and seasoned tactical execution. Offers in-depth expertise spanning
all aspects of employee relations, recruitment and retention, benefits and
compensation, and performance management. Visionary change agent with a
keen ability to understand root causes, recommend creative solutions, and
guide successful cultural change and talent upgrades. Versatile Fortune 500
experience across diverse industries such as consulting, consumer services,
health care, technology, and energy services. Knowledgeable in developing
management teams to reach full potential through leadership training and
mentoring. Skilled at improving hiring process and reducing staffing costs.
Available for travel.
EXPERIENCE
DG Technology and Consulting LLC, Tampa, FL 2009-Present
Director of HR Consulting
Steered the human resources component of key client engagements while
providing expert-level HR insight. Oversaw selection and deployment of
technical personnel based on contract requirements. Analyzed HR processes,
policies, and procedures of client companies, identified existing gaps, and
strategized critical improvements to attain organizational goals.
> Designed comprehensive solutions in the areas of recruiting,
retention, employee relations, compensation, and benefits.
> Successfully streamlined HR workflow and processes by introducing a
number of Best Demonstrated Practices (BDPs).
> Exhibited crucial leadership as an interim senior human resources
executive for a client company while directing the executive search
for permanent executive.
AAA AUTO CLUB SOUTH, Tampa, FL 2008-2009
Director of Employee Relations and Staffing
Oversaw employee relations and staffing for more than 3,000 employees in
Florida, Georgia, Tennessee, and Puerto Rico. Functioned as a strategic
partner to Business Unit Leaders.
> Spearheaded high profile HR initiatives in the areas of performance
management systems, employee rewards and recognition, policies and
practices, legal compliance, and staffing and recruitment.
> Structured workforce and hiring plans in alignment with strategic
succession planning, working closely with Business Unit Leaders.
> Proved highly integral in achieving the transition of a geography-
based management structure to a market-based organization.
> Revamped selection and on-boarding processes for high-level new hires
to integrate a competency-based structured interview, assessment
evaluation, and tailored on-boarding.
Michael Brock - PAGE 2
EXPERIENCE (CONTINUED)
DAVITA INC., Tampa, FL 2003-2008
Group Director of People Services (HR)
Managed human resources across a 12-state region with 330 facilities and
4,500 employees. Determined and executed strategies in recruitment,
retention, compensation, and employee relations.
> Enhanced the professionalism and leadership caliber of Divisional Vice
Presidents by designing an Executive Development Program that
integrated a 360 review process with ongoing coaching.
> Cultivated high potential employees for management positions by
building and launching a leadership training module.
> Honored with a bonus for successfully transforming a physician
partnership which was instrumental to retaining more than $10MM in
EBITDA.
COMPUTER ASSOCIATES INTERNATIONAL, Islandia, New York 1997-2003
HR Consultant
Performed a comprehensive review of human resources policies, procedures,
and practices as well as the company's benefits program.
> Restructured human resources to maximize alignment with business and
corporate strategies and generated higher cost-effectiveness.
> Conducted a comprehensive assessment of the benefits program and
recommended and implemented changes to increase market alignment and
eliminate competitive disadvantage.
> Founded an executive search group to source top-tier talent from
industry competitors.
ENTERGY CORPORATION, New Orleans, LA 1990-1997
Manager, Employee Relations
Advised HR managers on labor negotiations, grievances, and arbitrations as
a key partner and subject matter expert. Conferred with corporate HQ and
domestic business units on HR generalist matters. Established human
resources policies and programs.
Played a critical role in facilitating organizational re-engineering
and a performance evaluation program.
Formulated EEO/AA and sexual harassment guidelines.
EDUCATION
Eastern Illinois University, Charleston, IL
BS, Business Administration, Major in Personnel Management
Human Resources Competencies
Staffing - Recruitment & Retention - Performance Management -
Strategic Process Improvements
Succession Planning - Policies & Procedures - Onboarding - HR
Workflow Management
Project Management - Benefits & Compensation - Organizational
Development - Employee Relations