Professional Statement
Expertise in verbal and written communications with proven results in
leading, motivating, and facilitating work teams. Experienced in the area
of cost reduction, strategic planning, and supporting the implementation of
new technologies. Strengths include communicating corporate goals, team-
oriented, professional work ethics with a strong ability and willingness to
learn. Possess strong computer skills to research and develop new methods
and ideas.
Work Experience
UPS, Spartanburg, SC March 2004 - May 2010
Industrial Engineer-Hub Planner/Time Studies
Support Upstate Centers with the development of operating plans designed to
exceed the Corporate Business Plan. HUB Planner responsible for development
of work measurements to facilitate effective operation plans and job setup.
. Provided adequate methods, planning and technical training for Hub and
Local Sort operations.
. Supported operations in the implementation of new technologies such as
Misload Detection Systems, Hub Tools, OCS, and Emerald Hand held
Scanners.
. Developed and updated volume forecasting and holiday planning using
Hub Tools to plan daily, monthly, quarterly, and yearly volume
forecast.
. Performed load quality audits on loaders which resulted in drivers pay
and equipment use/cost by $5k a load.
. Operational involvement includes assist Hub Team in training employees
on proper load and safety methods.
. Reduce damages resulting in reduction of claims.
. Developed load charts for Upstate facilities and oversaw all work
areas for packages.
. Participated in Center Planning Meetings and Business Review Meetings
to discuss daily activities.
. Conducted Time Studies for real-time work measurement to reduce cost
and increase productivity of drivers.
. Traveled throughout the SC District Center performing and reconciling
time studies to reduce package car drivers paid day by 10-20% and
increasing production.
. Conducted EDD rides (Enhanced DIAD Detail) to reduce cost and increase
production, resulting in reduced miles and fuel cost, a cost savings
of 30%.
Human Resource Representative
Supported Upstate Center hiring and employee orientation
. Administrated tours of the facility and completed new hire paperwork.
. Responsible for training of new hires on safety, load, and unload
methods.
. Administrated testing material to BD (Business Development)/DQF
(Driver Qualification Files) applicants.
. Represented company at job fairs at local colleges.
ZF Lemforder, Duncan, SC March 2003 - January
2004
Human Resource Assistant
Assist HR associates with data entry, updating employee records, reviewing
applications and document filing.
. Prepared presentations and set-up equipment for meetings.
. Assisted Safety and Training Specialist with updating employee safety
records.
. Proficient with Keller's Safety Management Suite and OSHA Record
Keeping software.
UPS, Spartanburg, SC October 2001 - March 2004
Loader/Unloader/Sorter
Read and scan packages; load and unload trucks; sort packages on conveyor
belt.
Education
Associate Arts Computer Technology May
2003
Spartanburg Community College-Spartanburg, SC
PROFESSIONAL DEVELOPMENT
. Time Studies
. Work Measurement
. DIAD Training
. GTS
. Data Management
. Smalls Planning System
. HRIS
SKILLS
. Proficient in Microsoft Word, Excel, Access, & PowerPoint
. Visual Basic; QBasic; RPG using AS/400;
. Help desk support
. Web Page design; HTML Programming
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